Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,606 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,606 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I order earing for my mum for her birthday on saturday special delivery, and i only receive them on wednesday and nobody retur my money for special delivery.”

Helpful Report

Posted 2 years ago

Hello Eveina, Thank you for taking the time to leave us a review, I am very sorry to hear that your parcel was not delivered when expected. May I ask you to get in touch with us via email - help@chisholmhunter.com and we can look further into this for you. Regards, Chisholm Hunter

Posted 2 years ago

“High quality earrings, the tone of gold is amazing. Looks so much more expensive”

Helpful Report

Posted 2 years ago

Hello Paul, Thank you for your review, we are very happy to hear that you are happy with your purchase. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Collected a online purchase from Bluewater store, 1 item was unsuitable, the staff had no idea how to deal with it. I could not get a refund in store and had to wait for over an hour for a handwritten note saying I didn't leave the shop with the item. Two weeks later I got a call from the distribution centre saying my return was too late for a refund, when I explained that I had not returned the item the store had they apologised and said I could have my refund, the store staff did not add any explanation to the item returned just put it in an envelope and sent it back. So i suppose I was lucky the distribution staff bothered to trace me. Would never use the company again total nightmare.”

Helpful Report

Posted 2 years ago

Good morning, We are sorry that you have not enjoyed your Chisholm Hunter experience. Customer happiness is important to us and this is not standard practice for Chisholm Hunter. We are glad to hear that in the end everything got sorted out and you received your refund. We thank you for your feedback and we apologise for any inconvenience this may have caused. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Perfect product and fantastic customer service from staff”

Helpful Report

Posted 2 years ago

Good morning, Thank you for leaving a great review for us. We are glad you have had a great experience with Chisholm Hunter and that you are happy with the service received. If we can help you any further, please do not hesitate to get in touch with us and we will be delighted to help. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Exceptional Customer Service! Item Ordered, Confirmed, Dispatched and Received in remarkably quick time. Perfect.”

Helpful Report

Posted 2 years ago

Dear Lorna, Thank you for this great feedback. We are thrilled to hear that you had a wonderful order experience. We look forward to welcoming you soon. If we are able to assist any further, please do not hesitate to get in touch. Kind Regards, Chisholm Hunter

Posted 2 years ago

“During my recent purchase I had the best customer service from all 3 stores I visited before making my final choice, I will always return in the future and highly recommend your staff to freinds & family.”

Helpful Report

Posted 2 years ago

Good afternoon, We are delighted to hear that you received a fantastic service and that the staff helped you make the right choice. We really appreciate the recommendation. Please get in touch should you need anything further and we look forward to having you back with us soon. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Great service, and delivery”

Helpful Report

Posted 2 years ago

Good afternoon, We are very glad to hear that you are happy with your order experience. If we can assist any further, please do not hesitate to get in touch. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Excellent professional service.”

Helpful Report

Posted 2 years ago

Dear Gillian, Thank you for taking the time to write a review of your experience, We will have this feedback passed along to our customer service team. Kind regards Chisholm Hunter

Posted 2 years ago

“Easy to order very quick delivery no complaints at all.”

Helpful Report

Posted 2 years ago

Dear Barbara, Thank you for taking the time to provide your kind feedback. We are thrilled to hear you had a great order experience. We look forward to welcoming you back in the future. Kindest Regards, Chisholm Hunter

Posted 2 years ago

“Couldn’t ask for better service. Thank you.”

Helpful Report

Posted 2 years ago

Dear Alison, Thank you for taking the time to provide your kind feedback. We are thrilled to hear that you are happy with the service received and that you had a positive experience. We hope you are delighted with your new purchase and look forward to welcoming you back in the future. Kindest Regards, Chisholm Hunter

Posted 2 years ago

“excellent service and aftersales”

Helpful Report

Posted 2 years ago

Dear George, Thank you so much for sharing your recent experience with Chisholm Hunter, we are thrilled that it was a great one. Please get in touch should you need any further assistance. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Wanted to purchase a bracelet in the Glasgow store but they didn't have it in store, was assured that they could send same bracelet by post in 3 days. Received it in 2 days. Excellent.”

Helpful Report

Posted 2 years ago

Dear Caroline, Thank you for taking the time to provide your kind feedback. We are thrilled to hear you had a positive order experience. We look forward to welcoming you back in the future. Kindest Regards, Chisholm Hunter

Posted 2 years ago

“Lovely piece of jewelry. Reasonably priced. Quick delivery. Very pleased with the transaction. Thank you.”

Helpful Report

Posted 2 years ago

Dear Billy, Thank you for leaving us a review, it really means a lot to us. We are delighted to hear that you had a good Chisholm Hunter experience. Please get in touch should you need anything further. We look forward to having you back with us soon. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Made a purchase online at the Kingston, bental centre store. All i had to do was go in a collect it, i arrived at the shopping centre at 8:45 as online it stated the store opened at 9am. A store advisor told me they opened at 10am, so after sitting around for an hour at 10am shutters remained down, about 4-5 staff members sat in back of store having a chat. 10:05 came, shutters still down and chatting. 10:10 came, shutters still down and chatting. 10:15 came…… you guessed it. Still down and chatting. So now I’m rather agitated so i go over to the shutters to ask if they are actually opening today. Guy said “ yeah sorry in 2 minutes” So it’s now 10:20 and i have finally signed for my order, and I ended up over an hour late for work.”

Helpful Report

Posted 2 years ago

Dear Bradley, Thank you for your feedback. Customer happiness is important to us; we are sorry to hear that you are not happy with your experience and that you had to wait longer than expected. I will pass this over to our store in Kingston. Please do not hesitate to contact help@chisholmhunter.co.uk if we can be of further assistance. Kindest regards Chisholm Hunter

Posted 2 years ago

“Fast reliable service of classy watch from an excellent company with a long established history and a fine reputation. I couldn’t want for more.”

Helpful Report

Posted 2 years ago

Dear Robert, Thank you for your kind review it really means a lot to us and we really appreciate it. We are thrilled to hear that you enjoyed your Chisholm Hunter experience and that you love your product. We look forward to having you back with us soon. Please get in touch should you need anything further. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Chose a ring while on a visit to Edinburgh, and bought it online later. Arrived really quickly, packaged very well and just as shown on the website. Documentation arrived later, very professionally presented with all the details recorded, a great service!”

Helpful Report

Posted 2 years ago

Good morning Mark, Thank you for taking the time to leave us a great review. We are delighted to hear that you have enjoyed your customer journey. Please get in touch should you need anything further. We look forward to having you back with us soon. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Service was exceptional. Made an online purchase as a present, which sadly I had to return due to it not being suitable. My order arrived really promptly and they made the returns process really easy and straight for me. Would definitely purchase from Chisholm Hunter again.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for leaving us a review, it means a lot to us. We are delighted to hear that you enjoyed your Chisholm Hunter experience. Please get in touch should you need anything further and we look forward to having you back with us soon. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Excellent service thank you all very much.”

Helpful Report

Posted 2 years ago

Dear Michael, Thank you for taking the time to provide your kind feedback. We are delighted to hear that you had a positive experience with us. We look forward to welcoming you back in the future. Kindest Regards, Chisholm Hunter

Posted 2 years ago

“My partner and I visited the Aberdeen branch a few weeks back to look at diamond earrings for my birthday. The staff were so helpful and extremely interested in helping allowing us a very relaxed shopping experience whilst I choose the pair I am so happy to own. A member of staff kindly offered to clean my engagement ring whilst we were in the shop I didn’t realise how dull it had become due to constant hand washing and antibacterial gels. We came out of the shop extremely happy with our purchase and my now shining again ring. I love my earrings and was very happy to wear them for my birthday weekend last week. We will definitely return to the shop and highly recommend to others. Well done Rhona and staff.”

Helpful Report

Posted 2 years ago

Dear Heather, Thank you so much for sharing your recent experience with Chisholm Hunter, we are thrilled that it was a great one. We will be sure to pass on your kind feedback to the staff in Aberdeen, they will be thrilled. Please get in touch should you need any further assistance, we look forward to welcoming you back. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Quick delivery of good quality watch for my daughter. The team in the Leeds branch were extremely helpful and friendly when I popped in to get the watch resized. They even took the time to offer me a glass of fizz which I drank whilst chatting to the lovely chap. Would certainly recommend and use again.”

Helpful Report

Posted 2 years ago

Dear Lynne, Thank you for your lovely feedback. We are thrilled to hear you had a great experience and that you are delighted with the service received in our branch in Leeds. We will make sure they read this! We look forward to welcoming you back in the future. Kindest Regards, Chisholm Hunter

Posted 2 years ago

Chisholm Hunter is rated 4.5 based on 3,606 reviews