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Chesterfields Direct Reviews

4.9 Rating 360 Reviews

98 %

of reviewers recommend Chesterfields Direct

Company Reviews

4.9

Based on 360 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Chesterfields Direct 5 star review on 23rd January 2024

Chesterfields Direct 5 star review on 22nd October 2023

Chesterfields Direct 5 star review on 7th August 2023

Chesterfields Direct 5 star review on 22nd June 2023

Karen Martindale

Chesterfields Direct 5 star review on 23rd May 2023

Chesterfields Direct 5 star review on 19th May 2023

Chesterfields Direct 5 star review on 18th April 2023

39

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service.”

Posted 3 years ago

Thanks for your positive feedback.

Posted 3 years ago

“Great company to deal with, good communications throughout the process. Very pleased with all aspects including the arm chair which is fantastic. Good quality and well made item of furniture.”

Posted 3 years ago

Thanks for your positive feedback very much appreciated. It is very much appreciated.

Posted 3 years ago

“Originally ordering a Queen Anne high back chair in the sale the company contacted me to say that that chair had been sold and the web site had failed to update. They offered to make and supply a chair for the same price. This they have done and delivered in good time. In all dealings the company have been totally professional and a pleasure to deal with and to cap it all the chair is all I could have asked for. Would thoroughly recommend to anybody.”

Posted 3 years ago

Thanks for your positive feedback Mr. Coope it is very much appreciated.

Posted 3 years ago

“I received my three piece suite on 16 . 11 . 2020 & it was spot on time for delivery . My wife & I are extremely pleased with the look & quality of the workmanship . Special thanks to the delivery team who were fantastic, they had limited space to work with but they didn't give up & were very polite .”

Posted 3 years ago

Thanks for your positive feedback it is very much appreciated.

Posted 3 years ago

“the couches are amazing pieces of great value good leather material and personal handmade, they are so brilliant and all the space, many cool and now my flat seems more nice, we’re really love them😍”

Chesterfields Direct 5 star review on 17th November 2020

Chesterfields Direct 5 star review on 17th November 2020

Chesterfields Direct 5 star review on 17th November 2020

Chesterfields Direct 5 star review on 17th November 2020

Chesterfields Direct 5 star review on 17th November 2020

Posted 3 years ago

Thanks for your positive feedback Mrs. Pradas it is very much appreciated.

Posted 3 years ago

“Extremely happy with the quality and colour. Only took 3 weeks from ordering, delivery men pleasant and obliging. Very classy looking and very good value at a very good price.”

Chesterfields Direct 5 star review on 12th November 2020

Chesterfields Direct 5 star review on 12th November 2020

Posted 3 years ago

Hi Mrs. Hopkins Thanks for your positive feedback. Glad you are happy with your purchase. Kind regards Chesterfields Direct

Posted 3 years ago

“From receiving the swatches to ordering every thing was effortless and Sharon could not have been anymore helpful or courteous. The furniture is of the highest standards and was delivered on time by the two most polite and friendly gentleman you could wish to meet. The service provided by Chesterfields Direct was five star. I can only highly recommend this company who in such difficult times go that extra mile for there customers. If you are looking for a company that actually does what they say then look no further than Chesterfields Direct. Quality price and amazing service you will not be disappointed.”

Chesterfields Direct 5 star review on 9th November 2020

Chesterfields Direct 5 star review on 9th November 2020

Chesterfields Direct 5 star review on 9th November 2020

Posted 3 years ago

Thanks for your positive feedback Mr. Gifillan it is very much appreciated.

Posted 3 years ago

“We have today received a leather suite from Chesterfields and are delighted with the product, the service and delivery.”

Posted 3 years ago

“We were looking for a wide 2-seater leather chesterfield. There was a lot of choice online. We chose Chesterfields Direct as they had a style we liked at a reasonable price (The Oxford). They had one left in the sale and we grabbed a bargain. It took three weeks to be delivered but that just shows how popular this company is. It arrived in perfect condition and our cat snuggled on it straight away. It is very comfy and looks amazing. We love it!”

Chesterfields Direct 5 star review on 30th October 2020

Posted 3 years ago

“Absolutely over the moon with my Mountbatten chair, the craftsmanship and overall attention to detail is superb, I have no hesitation in thoroughly recommending Chesterfields Direct. Excellent service from initial order through to delivery, very impressed. Thank you.”

Posted 3 years ago

Hi Mr. Bateman Thanks for your kind comments. Chesterfields Direct

Posted 3 years ago

“The chair arrived only a few days after ordering - two chaps drove up and unloaded the chair from their van, then carried it in thro the front door into our sitting room & put it down just by the fireside where it was intended for. They whisked off the plastic wrapping & the chair is now my favourite! It's abit higher than I expected; also more upright. But it promotes a good posture - no slumping - & is extremely comfortable. An excellent buy!”

Posted 3 years ago

HI Thanks for your kind comments. Chesterfields Direct

Posted 3 years ago

“The leather office chair I bought is a beautiful piece of furniture which matches well with my Edwardian bureau and looks fine in my lounge. Well made and just what I wanted.”

Posted 3 years ago

Thanks for your kind comments. Chesterfields Direct

Posted 3 years ago

“The online description is very accurate, delivery was reliable and fast (from the UK to Germany in 12 days once production was completed. Total time from order to delivery: 8 weeks. Driver even helped carry the armchair upstairs. Furniture well protected. The packaging has a plastic smell that has rubbed off a bit and needs to air out. After a few hours, the smell of fresh leather takes over. Initial impression: leather quality is very good. The oxblood color not at all bright, more leaning toward elegant red-brown, which we like. Classy. The footstool appears higher in the picture than it acutally is. The legs need to be about 10 cm higher in order for the footstool to be level with the seat so the legs can rest comfortably. We knew that before and will replace the legs. All in all we are very content.”

Posted 3 years ago

“Order processed efficiently.”

Posted 3 years ago

Thanks for your feedback.

Posted 3 years ago

“From the initial leather samples and straight forward ordering process, email communications to final delivery of a beautifully made, high quality Chesterfield, the whole process has been excellent and I couldn't be happier with my glorious new Chesterfield.”

Posted 3 years ago

HI thanks for your positive feedback. Regards Chesterfields Direct

Posted 3 years ago

“Purchased a Captains chair and we are very pleased with the workmanship. Chesterfields were very helpful when we were deciding which colour leather to choose and kept in touch when delivery was available. Wouldn’t hesitate to recommend them.”

Posted 3 years ago

Hi Mrs. Curran Thanks for your positive feedback. Regards Chesterfields Direct

Posted 3 years ago

Thanks for your positive feedback. Kind regards Chesterfields Direct

Posted 3 years ago

“Beautiful suite very happy.delivery men very helpfull and polite thank you”

Posted 3 years ago

Thanks for your positive feedback. Kind regards Chesterfields Direct

Posted 3 years ago

“Very good service provided and excellent quality of furniture. Delivery service also very good as they had a tricky doorway to overcome.”

Posted 3 years ago

Thanks for your positive feedback. Kind regards Chesterfields Direct

Posted 3 years ago

“I cannot fault the service we have received from chesterfield direct.Sofa is amazing advice when purchasing was great & the delivery man gave 101%.”

Posted 3 years ago

Thanks for your positive feedback. Kind regards Chesterfields Direct

Posted 3 years ago

“Absolutely thrilled with purchase. Very comfortable and looks stunning. Delivered by very courteous and friendly staff. Would recommend to anyone”

Posted 3 years ago

Thanks for your positive feedback. Kind regards Chesterfields Direct

Posted 3 years ago

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Chesterfields Direct is rated 4.9 based on 360 reviews