Chesterfields Direct Reviews

Name: Chesterfields Direct
Address: Unit 1 Brookside Mill, North Street, Rochdale, Whitworth
Rating: 4.88

4.9 Rating 387 Reviews

97 %

of reviewers recommend Chesterfields Direct

Company Reviews

Metrics

Info

4.9

Based on 387 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Chesterfields Direct 5 star review on 29th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am more than happy with my suite from Chesterfields Direct - in fact I am over the moon! Everyone has been making positive comments on how lovely it is. I contacted Customer Services regarding a delivery date and they answered promptly and were so helpful. As for the two delivery men, they were lovely, pleasant, well mannered and so helpful - credit to the company. I cannot fault anything from the beginning of ordering the suite to the delivery my experience with Chesterfield Direct was a very pleasant one. Thank you!”

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Posted 7 years ago

“I bought a buttoned leather swivel and tilt Captains chair,in antique brown leather,for my computer room,very recently,and have found it to be exceptional,in every way.The sheer comfort is way beyond what I would have imagined,and the price beat any other close competitor.My thanks must go to 'Sharon' who,above all,speedily had it delivered to me,two days after I placed my order.You get a gold star,for you're professionalism,Sharon!Thanks to all concerned,for a most beautiful,and practicable piece of furniture!”

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Posted 7 years ago

“Added a 2 seater to my existing suit after 12months matched perfectly Delivery excellent and delivery men were superb”

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Posted 7 years ago

“Chesterfield Direct are an excellent company to deal with nothing but first class service. I have purchased 3 items from them recently and found them very helpful and give such good service something that is not easy to find these days. First Class.”

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Posted 7 years ago

“Very happy with my chair - delivered promptly by very helpful delivery team”

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Posted 7 years ago

“They were easy to contact, they answered all of my questions & queries before purchasing my three piece suite. Once purchased , there was a short wait, which was perfectly understandable whilst they made my suite & arranged for the delivery date. Not only did Chesterfields Direct keep me advised all the way through this process, but they delivered exactly on the specified date at the specified time. My suite is totally beautiful & far exceeds the quality of anything I had previously looked at in the big high street furniture stores & I have absolutely no hesitation in highly recommending this truly wonderful company & its staff to all. Excellent service is becoming a thing of the past these days as is polite personal service - this company is thankfully keeping the great tradition up of top quality goods & excellent customer service. The owner of this company should be proud of themselves & everyone that works there (including the delivery drivers - who were first class by the way) I am not in the habit of 'reviewing' my purchases, but on this occasion I am making an exception as I am so delighted. Many thanks to you all. KInd regards, Julia Eden-Mason”

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Posted 7 years ago

“Great product”

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Posted 7 years ago

Chesterfields Direct is rated 4.9 based on 387 reviews