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Chesterfields Direct Reviews

4.9 Rating 358 Reviews

97 %

of reviewers recommend Chesterfields Direct

Company Reviews

4.9

Based on 358 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Chesterfields Direct 5 star review on 23rd January 2024

Chesterfields Direct 5 star review on 22nd October 2023

Chesterfields Direct 5 star review on 7th August 2023

Chesterfields Direct 5 star review on 22nd June 2023

Karen Martindale

Chesterfields Direct 5 star review on 23rd May 2023

Chesterfields Direct 5 star review on 19th May 2023

Chesterfields Direct 5 star review on 18th April 2023

39

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2nd purchase from Chesterfield direct fantastic quality great service”

Posted 2 years ago

HI Mr. Gosling Thanks for the positive review. We are glad you are happy with your second purchase from Chesterfields Direct UK Ltd. Kind regards Sharon

Posted 2 years ago

“Great service and very happy with the product.”

Posted 2 years ago

Hi Mr. Frome Thanks for your review. We are glad you are happy with our products and service. Kind regards Sharon

Posted 2 years ago

“Good quality and comfortable. Fine range to choose from. Delivery team obliging and punctuale”

Posted 2 years ago

Hi Mr. Greenwood Thanks for your kind comments we are glad you are happy with our products and service. Kind regards Sharon

Posted 2 years ago

“Beautiful suite delivered expertly on the date promised. I would highly recommended Chesterfields Direct for quality and professionalism. Excellent customer service.”

Posted 2 years ago

Hi Mrs. Wyman Thank you very much for your kind words and lovely review. We are glad you are happy with our products, service and delivery team. Kind regards Sharon

Posted 2 years ago

“I searched for Chesterfield sofas and found several companies supplying them, some of which appeared to be the same business under different names. Chesterfields Direct were a little more expensive but I had more confidence that the product would arrive! They gave me a guide as to when it would be delivered and stuck to it. The delivery chap took great care manoeuvering the suite into position and gave valid advice on care. The suite looks great - exactly as pictured on their website. Very pleased and would certainly reccommend.”

Posted 2 years ago

Hi Thanks for your comments. We are glad you are happy with the products and service you have received from us. Kind regards Sharon

Posted 2 years ago

“Gorgeous sofa and good service.”

Posted 2 years ago

Hi Sarah Thanks for your kind comments. Glad you are happy with our service and your sofa. Kind regards Sharon

Posted 2 years ago

“Great company helpful & friendly service from start to finish. Furniture looks great and is made to a very high standard. Highly recommended I will definitely use them again.”

Posted 2 years ago

Hi Mrs. Newman Thanks for your positive review. We are glad you are happy with our products and service. Kind regards Sharon

Posted 2 years ago

“Have purchased a beautiful mahogany desk and mahogany chair. Two guys delivered and set up both, unwrapping them and taking away the wrapping. Delighted with both although I did find an indentation on the middle drawer a day later which I cannot be sure if it was there when delivered or if it was made by the chair. This brings me to the Captain's chair. Very comfortable and stylish. Only problem is, is that the arms have very square and sharp corners belong the leather padding. If not careful, this could very easily scratch the desk (or perhaps make an indentation, I will never know for sure).”

Chesterfields Direct 5 star review on 23rd November 2021

Posted 2 years ago

“So happy with my desk. Absolutely beautiful.. Professionally delivered. Will be back to buy a chair some day...”

Posted 2 years ago

Hi Mr Wheelhouse Thanks for your positive feedback we are glad you are happy with your furniture and service. Kind regards Sharon

Posted 2 years ago

“I cannot recommend Chesterfields Direct highly enough. I have had two sets of Chesterfields made-to-order with them. The leathers they use are gorgeous colours and the design, finish, delivery and price are unbeatable anywhere else online. The service and communication was just so professional and notwithstanding Covid and Brexit supply issues, my order was never delayed. A full five stars⭐⭐⭐⭐🌟”

Posted 2 years ago

Hi Thank you so much for your positive feedback it is very much appreciated. We are glad you are happy with the service we offer at Chesterfields Direct and the handmade furniture that you have purchased from us. Kind regards Sharon

Posted 2 years ago

“Ordered this rocking chair after having so much difficulty with other suppliers for a reclining leather chair. Sub-standard chairs were delivered that I had to assemble myself - didn't work at all. Placed my order I was advised of the wait time and the chair was delivered before the delivery date - it is beautiful smart and classy and it was already assembled - Cannot beat this for service and it is beautiful too”

Posted 2 years ago

Hi Mrs. Jones Thank you very much for your positive review. We are glad you are happy with your furniture and our customer service. Kind regards Chesterfields Direct

Posted 2 years ago

“Copy of email sent to your sales team 17.09.21 (No reply received) Order #100002855 Hello, Just to let you know I was very pleased with the Captain’s Office Chair that arrived yesterday. It always seems a bit of a gamble buying something online that you can’t see and try out in person but in this case the gamble paid off - a beautiful, sturdy, well made piece of furniture. Thank you! Unfortunately the delivery was more problematic. "In the UK we offer either our own delivery service or one of our specialist furniture carrier companies that will deliver your furniture into your home (subject to access). They will remove all packaging and ensure that you are 100% happy that your furniture has arrived in good condition.” The lone TNT driver managed to carry the box to my front door - and then left. Luckily my husband was at home so together we were able to unpack the chair and take it inside. We then had to sort and deal with all the packaging materials. Only the cardboard box could go in our home recycling bin (after being cut into smaller pieces) which meant that today we had to take all the plastic and foam to our council’s waste site several miles away. All good exercise, but it did make me wonder how I would have managed if a) I lived on my own, and b) didn’t have a car.”

Posted 2 years ago

“Very Helpful and flexible customer service. I bought a sofa for my office and liked it so much I immediately bought another one for my home.”

Posted 2 years ago

Hi Thanks for your kind comments. Glad you are happy with our furniture and customer service. Kind regards Sharon

Posted 2 years ago

“Easy order process and fast to confirm order and send leather colour samples if required. The chair arrived in very good time and the delivery team were polite and professional. The chair is fabulous, really well finished and the leather colour is great. The chair is so good we’ve ordered another one!”

Posted 2 years ago

Hi Thanks for your positive review. We are glad you are happy with your furniture and our customer service. Kind regards Sharon

Posted 2 years ago

“Very easy to deal with. Paid and was given a delivery date. The men who delivered put the suite where we wanted it and are to be commended for their professionalism. The quality is very good and it is British made, 10/10. Would buy from Chesterfields direct again.”

Chesterfields Direct 5 star review on 26th October 2021

Posted 2 years ago

Hi Thanks for your review. We are pleased you are happy with our products and service. Kind regards Chesterfields Direct

Posted 2 years ago

“Very pleased.”

Posted 2 years ago

Thank you for your kind comment. Regards Chesterfields Direct

Posted 2 years ago

“I am extremely satisfied with the service I have received. The communication between us was absolutely brilliant and the delivery service was first class. Highly recommended.”

Posted 2 years ago

Hi Mrs. Smith Thanks for your positive feedback. We are glad you are happy with our products and service. Kind regards Sharon

Posted 2 years ago

“I love my foot stall. Extremely pleased.”

Posted 2 years ago

Hi Thanks for your positive feedback it is very much appreciated. Kind regards Sharon

Posted 2 years ago

“From the very start of buying my desk i was impressed with the service. I was given all the information I need to make the right purchase. I am over the moon with desk that I ordered. Thank you for very much.”

Posted 2 years ago

Hi Lesleigh Thanks for your kind comments. We are glad you are happy with our furniture and our customer service. Kind regards Sharon

Posted 2 years ago

“Excellent trouble free service. High quality chesterfield promptly delivered. A friendly and caring company.”

Posted 2 years ago

Hi Mr. Fone Thanks for your kind comments about our company and Chesterfield furniture. It is very much appreciated. Kind regards Sharon

Posted 2 years ago

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Chesterfields Direct is rated 4.9 based on 358 reviews