Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve bought two items a ring and a necklace they are both stunning.”

Helpful Report

Posted 3 years ago

Dear Cheryl, Thank you so much for trusting us to create these two unique pieces of jewellery for you. We are delighted that you are totally happy with them and we are sure that you will wear them with much love and cherish them always. Many thanks for your five-star rating of our service, it is greatly appreciated. With warm wishes Kristina Customer Care

Posted 3 years ago

“It is lovely. My husbands ashes are now stored in the urn and at home with me. The staff at the undertakers were impressed with it and how it was presented. I think it was much better than they seem to offer.”

Helpful Report

Posted 3 years ago

Dear Joyce, We are delighted that both you and the undertakers were impressed with the urn that you selected to hold the precious ashes of your husband. We hope that this lovely urn will bring you comfort knowing that he rests peacefully in this beautiful place. Many thanks for leaving us your review we very much appreciate you finding the time to do so. With warm wishes Kristina Customer Care

Posted 3 years ago

“This company is utterly amazing! They have been incredible through the entire ordering process and all the way up to delivery. They couldn’t do enough to accommodate me and my requirements!!”

Cherished Urns 5 star review on 3rd July 2022

Helpful Report

Posted 3 years ago

Dear Gary, We are delighted to hear that you have been totally happy with our service and with your chosen ring. We all work hard to provide an attentive and personalised service and to create amazing pieces of bespoke memorial jewellery that will be treasured forever and worn with much love. Many thanks for your review and for sharing the photo of your unique ring. With best wishes Kristina Customer Care

Posted 3 years ago

“I became very emotional when I opened the beautiful box containing the urn for my husband’s ashes - not just because of the grieving but because it is so beautiful. The quality and attention to detail is amazing. Needless to say I am so pleased I used Cherished Urns and would most definitely recommend them.”

Helpful Report

Posted 3 years ago

Dear Barabara, We are so pleased that you were able to find an urn worthy to hold the precious ashes of your husband and that you are totally happy with our choice and with our service. We do our best to offer a wide range of high-quality products and to ship them quickly and well packaged to try and make this sad time a little bit easier. Many thanks for your lovely review and for your recommendation, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Lovely scatter tube, fast delivery well done”

Helpful Report

Posted 3 years ago

Dear Helen, Thank you very much for posting your review and for giving us a five-star rating. We do our best to make such a sad purchase as swift and stress-free as possible so we are delighted that you are totally happy with your chosen item and with our service. We hope that your chosen scatter tube helped to make the final farewell a calm and peaceful moment. With warm wishes Kristina Customer Care

Posted 3 years ago

“We are very happy with the product and will order again from Cherished Urns.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are delighted that you were able to encounter the perfect item from those that we offer on our website and we look forward to serving you again in the future. Many thanks for your lovely review and positive comments, we very much appreciate them. With kind regards Kristina Customer Care

Posted 3 years ago

“Just beautiful 😍 lovely quality and lovely thoughtful choices .”

Helpful Report

Posted 3 years ago

Dear Paula, We do our best to offer a wide choice of high-quality products and to ship the m quickly and well packaged to try and make this sad time a little bit easier. We are delighted that you are happy with with your chosen items and we very much appreciate your five-star rating of our service. With warm wishes Kristina Customer Care

Posted 3 years ago

“Loosing my mum was absolutely devastating but finding Cherished Urns made it possible to keep mum with me always. I ordered two rings, one for myself and one for my daughter and we are both delighted with them. Cherished Urns made it so easy to order and we received first class service from start to finish. I would highly recommend CU and am sure you will be very happy with your jewellery.”

Cherished Urns 5 star review on 29th June 2022

Helpful Report

Posted 3 years ago

Dear Karen, We are so pleased to have reunited you and your daughter with your mum and grandma and we hope that when you wear your special rings you will feel her close by and accompanying you always. Many thanks for your recommendation and five-star rating of our service. Also for sharing the lovely photo of your bespoke memorial rings on the fingers that they were made for. With warm wishes Kristina Customer Care

Posted 3 years ago

“Product is simply beautiful and of high quality and communications on receipt and dispatch were good, I was let down on the delivery time which was upsetting, however, it would not deter me from using this company again as the product is so lovely.”

Helpful Report

Posted 3 years ago

Dear Jacke, Many thanks for your review and positive comments. We do our best to make this sad purchase as swift and simple as possible so we apologise again that the delivery time was not as expected. However, we are delighted that you love your chosen item and we look forward to serving you again in the future. With best wishes Kristina Customer Care

Posted 3 years ago

“I’m so so so happy with my ring!!! It’s beautiful and perfect service!!”

Cherished Urns 5 star review on 28th June 2022

Helpful Report

Posted 3 years ago

Dear Katie, Thank you very much for taking the time to leave us your review and for sharing the photo of your bespoke ring. We love to see our creations on the fingers that they were created for and yours looks really amazing, we are sure that you will wear it with love and cherish it forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“Recently bought a urn from this company when it arrived all packaging was damp and the material box was covered in mould and it was an horrible smell I would expect better on such an important item please stay away as this is the last thing you need when you have lost a loved one”

Helpful Report

Posted 3 years ago

“I chose a ring containing my daughters ashes and am so pleased and delighted with the finished ring. It is very good quality and the overall order process was very easy and I was impressed to get an email confirming safe delivery and storage of the ashes. Would highly recommend.”

Cherished Urns 5 star review on 27th June 2022

Helpful Report

Posted 3 years ago

Dear Gemma, Thank you so much for leaving your review and for sharing the lovely photo of the unique ring that we created to your specifications. We are happy to have reunited you with your daughter and we hope that having her forever close will bring you some comfort and peace. We very much appreciate your recommendation and we are sure that you will wear this stunning ring with much love in your heart. With best wishes Kristina Customer Care

Posted 3 years ago

“Ring was lovely, keeped me up to date with progress of product. Would recommend company and buy from them again.”

Helpful Report

Posted 3 years ago

Dear Linda, We are so pleased that you love the special ring that we crafted for you with much care and respect and that our updates helped to alleviate any worries that you may have had. We very much appreciate your lovely review and your recommendation of our service, they mean so much to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Cherished urns are fast, efficient and my daughters beautiful urn came today. It was ordered yesterday and received today. Its beautifully packaged and the urn is stunning. My daughter will still be the centre of attention in the hot pink urn as she would like to be. At the saddest time in my life cherished urns were outstanding as a company. Easy, fast, efficient taking a little of our stress away. On behalf of myself and family.......thankyou.”

Helpful Report

Posted 3 years ago

Dear Darlene, Thank you so much for your heartfelt review. We are pleased that we have helped to make this sad moment a little easier and glad that you found the perfect urn to hold the precious ashes of your daughter. We hope that its loveliness may bring some comfort to you and your family knowing that she rests peacefully in this special place. With warm wishes Kristina Customer Care

Posted 3 years ago

“I am over the moon with the ring I got. I am also very happy with the service you provide. I was kept updated every step of the way so I knew what was happening. thank you so very much, I would highly recommend it to anyone wanting to get ashes put into jewellery.”

Cherished Urns 5 star review on 23rd June 2022

Helpful Report

Posted 3 years ago

Dear satisifed csutomer, Thank you so much for also leaving us such a nice review of our company. We are so pleased that our regular updates throughout the creation of your ring were helpful and hopefully allayed any worries you may have had. We do our best to provide a simple and rapid service so we very much appreciate your recommendation. With warm wishes Kristina Customer Care

Posted 3 years ago

“Easy to order from the website and arrived in a few days. Packing and the quality of the urn was amazing, true to website picture. Definitely recommend.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We do our best to make this sad purchase as easy as possible by offering a wide choice of quality urns and shipping them quickly and well-packaged. Thank you very much for your positive comments and for recommending our service, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Ordered on a Saturday messaged me saying expect delivery Tues received message 8am Tues giving a 1hour time slot arranged on time highely recommended them .”

Helpful Report

Posted 3 years ago

Dear Roy, Thank you very much for your review and five-star rating of our company. We do our best to make this sad time a little bit easier with a swift and efficient service and a wide choice of high-quality products. We are so pleased that you have been satisfied and we hope that your chosen urn may bring some comfort to you and your family. With warm wishes Kristina Customer Care

Posted 3 years ago

“Ordered a ring with my mums ashes in, it arrived when they said and I'm over the moon with it. I would definitely recommend Cherished urns, the ring was well worth every single penny. Highly recommend, Thank you Cherished Urns ⚱️ 👏”

Helpful Report

Posted 3 years ago

Dear June, Many thanks for your lovely review, and for giving us your recommendation. We are delighted that you love the bepoke ring that we created for you with much care and respect and we hope that having your mum accompanying you again is bringing you some comfort and helping you to find peace. With kind regards Kristina Customer Care

Posted 3 years ago

“Cannot recommend any higher rings are beautiful ordered 2 with my late fathers ashes kept informed from the minute they received my ashes right up to dispatch I have a wee peace of my da with me always the pics don’t do them justice they are stunning”

Cherished Urns 5 star review on 15th June 2022

Helpful Report

Posted 3 years ago

Dear Lynn, Thank you so much for taking the time to leave us your review and for sharing the photo of the stunning ring that we created for you with much care and respect. We always love to see one of our creations on the finger that it was destined for, and yours looks spectacular, and we are sure that having your dad close by again will bring you comfort. We are so glad that our regular updates were helpful and we are most grateful for your recommendation of our service. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent product and great service.Very happy with the quality”

Helpful Report

Posted 3 years ago

Dear Derek, Many thanks for your five-star rating of our company, it is much appreciated as we all work hard to provide an efficient and caring service. We are delighted that you are happy with your chosen product and hope that it may bring you some comfort at this sad time. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews