Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful, i had earings and a ring. The delivery was great too.”

Helpful Report

Posted 3 years ago

Dear Gina, Thank you very much for your five-star rating of our service. We are so pleased that you love the unique ring and earrings that we created for you and hope that when you wear them you will find comfort knowing that your loved one still accompanies you. With warm wishes Kristina Customer Care

Posted 2 years ago

“A beautiful urn....beautifully packaged and lovely supportive messaging. Kept upto date with messages re delivery. A very caring professional service .”

Helpful Report

Posted 3 years ago

Dear Judith, We are so pleased that you are totally happy with your chosen urn and we hope that it may bring some comfort to you and your family knowing that your loved one rests peacefully in this beautiful place. We very much appreciate your kind words as we all work hard to provide a caring and personalised service and we are glad that our regular updates were helpful. With best wishes Kristina Customer Care

Posted 2 years ago

“Excellent customer service. Items are beautiful. & reasonably priced”

Helpful Report

Posted 3 years ago

Dear Alison, We do our best to offer a wide choice of quality products at fair prices, package them well, and ship them quickly to try and make such sad purchases as quick and easy as possible. Many thanks for your review and positive comments, we very much appreciate them. With warm wishes Kristina Customer Care

Posted 2 years ago

“Beautiful item. Excellent customer service”

Helpful Report

Posted 3 years ago

Dear Alison, We are so pleased that you are totally happy with your chosen item and with our service. Thank you very much for leaving us your review, we are most grateful for your kind words and five-star rating. With warm wishes Kristina Customer Care

Posted 2 years ago

“Good communication and quality products.”

Helpful Report

Posted 3 years ago

Dear Deborah, We are so pleased that you are happy with your chosen items and we hope that they may bring comfort to you and your family. We do our best to make this sad purchase as swift and simple as possible so we very much appreciate your five-star rating of our service. With best wishes Kristina Customer Care

Posted 2 years ago

“Absolutely beautiful just received my ring in memory of my daughter”

Cherished Urns 5 star review on 11th July 2022

Helpful Report

Posted 3 years ago

Dear Sally, Thank you so much for leaving us your review and for sharing the lovely photo of the Waves ring that we recently created for you. We always love to see one of our creations on the finger that it was designed for and yours looks absolutely stunning we are sure that you will wear it with love and cherish it forever. With warm wishes Kristina Customer Care

Posted 2 years ago

“Bought a memorial ring of my dads ashes for my younger brother. Absolutely amazing quality and a treasure that will last a lifetime.”

Cherished Urns 5 star review on 10th July 2022

Helpful Report

Posted 3 years ago

Dear Nicola, We are so pleased that you love the ring that you asked us to create for your brother so that your dad could be with him always. We are sure that he will wear it with pride and cherish it always. Many thanks for your review and five-star rating of our service. With warm wishes Kristina Customer Care

Posted 3 years ago

“Easy ordering, order arrived quickly. Lovely scatter tube.”

Helpful Report

Posted 3 years ago

Dear Emma, We are pleased that you found our website easy to use and that we were able to get your chosen scatter tube to you quickly. We do our best to make this sad purchase as swift and simple as possible so we very much appreciate your lovely review. With warm wishes Kristina Customer Care

Posted 3 years ago

“1st class service from placing my order to receiving my order. I'm over the moon with both the rings I ordered, they are absolutely precious.”

Helpful Report

Posted 3 years ago

Dear Julie-Anne, Thank you so much for trusting us to craft these two unique rings for you and for sharing the lovely photos of these bepoke creations. We always love to see our rings on the fingers that they were made for and yours look really spectacular. We are sure that you will wear them with much love and cherish them forever. With warm wishes Kristina Customer Care

Posted 3 years ago

“My ring is stunning a beautiful way to remember my dad. thank you 🙏”

Cherished Urns 5 star review on 9th July 2022

Helpful Report

Posted 3 years ago

Dear Sally, We are delighted to have reunited with your dad through this stunning rng that you trusted us to create for you and engrave with your special words. Thank you very much for posting your review and for sharing the lovely photo. With kind regards Kristina Customer Care

Posted 3 years ago

“Outstanding service. I purchased a white gold waves ring for mum mins ashes and I am delighted with the quality. My ring is beautiful. The customer service was first class. Highly recommend this company.”

Helpful Report

Posted 3 years ago

Dear Kelly, Thank you very much for your lovely review and for recommending our service. We are delighted that you love the white gold waves ring that we created for you with much care and respect and we hope that having your mum accompanying you again is bringing you some comfort at this sad time. With warm wishes Kristina Customer Care

Posted 3 years ago

“Exactly what we were looking for.”

Helpful Report

Posted 3 years ago

Dear Colin, We are so pleased that you were able to encounter the perfect item from our website and we hope that it may bring some comfort and peace to you and your family. Many thanks for your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Fantastic service, kept updated all the way and quick response to emails”

Helpful Report

Posted 3 years ago

Dear Claire, Thank you for also leaving us such a nice review of our company. We are so pleased that our regular updates were helpful and hopefully allayed any worries that you may have had. We do our best to provide a swift and stress-free service so we very much appreciate your positive comments and nice review. With warm wishes Kristina Customer Care

Posted 3 years ago

“Excellent product and the customer service was fantastic. I have since placed another order for a different product.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are very happy to hear that you have been totally happy with your chosen product and with our service and that this has inspired you to purchase another item from us. We do our best to offer a wide choice of quality products that will be cherished forever and worn with much love and to offer a swift and simple service. Many thanks for your review and five-star rating we really appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Great and fast service good quality”

Helpful Report

Posted 3 years ago

Dear Susan, We are so pleased that you are happy with your chosen item and with our service. We do our best to make this sad purchase as swift and simple as possible so we very much appreciate your comments and five-star rating for our service. With best wishes Kristina Customer Care

Posted 3 years ago

“So sorry to write this as it is a beautiful locket, however it took ages to arrive missed my daughters 30th birthday and when a picture was added it wouldn't close”

Helpful Report

Posted 3 years ago

“I brought a beautiful memorial urns set from cherished urns, once I made my purchase I carried on looking at urns around and found one of the pieces I had brought cheaper elsewhere! I contacted cherished urns letting them know and to their word they refunded me the difference! As they say if you find your product somewhere else they will price match it and they did! I'm very happy and I am even considering another piece from them because their service was so good. Thank you for helping my mum rest in beautiful style.”

Cherished Urns 5 star review on 4th July 2022

Helpful Report

Posted 3 years ago

Dear Bianca, We are so pleased that you were able to find the perfect tealight urn to honour your mother and we look forward to serving you again in the future. We do our best to provide the most competitive prices and we are proud to honour our promise of matching a lower price, as you have discovered. Many thanks for your lovely review and positive comments, we really appreciate them. With warm wishes Kristina Customer Care

Posted 3 years ago

“Amazing service, have shopped many times and each time excellent customer service”

Helpful Report

Posted 3 years ago

Dear loyal customer, Returning clients are our very best recommendation so thank you very much for trusting us once again with such a special purchase. Many thanks for your five-star rating and kind words, they mean a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“Product is of high quality and was processed very quickly.”

Helpful Report

Posted 3 years ago

Dear Jon, Many thanks for your kind words, they are much appreciated as we do our best to offer a wide choice of high-quality products and to ship them quickly and well-packaged to try and make this sad time a little bit better. We are delighted that you have been totally happy with your chosen item and with our service. With kind regards Kristina Customer Care

Posted 3 years ago

“I brought one of the ladybird necklace and put a tiny bit of my beloved sister in it. She loved ladybirds. I wear this everyday. It is a strong necklace has not tarnished and as yet I've not lost it or broken it for 8 months now. That's a record for me and necklaces. However just incase I'm purchasing another one as can't be without it now”

Helpful Report

Posted 3 years ago

Dear Jackie, We are delighted that you were able to find the perfect necklace to keep your sister close by and accompanying you always. We are also happy to hear that you have been finding comfort in wearing it for eight months without a problem! Thank you very much for taking the time to leave us your review, it is much appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews