Cherished Urns Reviews

Name: Cherished Urns
Address: Heron House, 2 Garforth place, Milton Keynes, Buckinghamshire
Rating: 4.90

4.9 Rating 4,972 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service beautiful product did us proud”

Helpful Report

Posted 5 years ago

Dear Dave, We are so pleased that you are totally satisfied with the urn that you recently selected from our website. We do our best to offer a wide choice of high-quality products and to ship them quickly to try and make things a little bit easier at this sad time. Thank you so much for taking the time to leave us your review and we hope that this lovely urn will bring comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 5 years ago

“I don't really know much about you, a family sent me a photo of what they wanted and I ordered it off you on line.”

Helpful Report

Posted 5 years ago

Dear Kim, We are so pleased that you chose our company to supply the urn that your family requested. We try to offer a good range of different urns to suit all tastes and budgets and we are glad that we stock the one that they wanted. Thank you for taking the time to leave us your review. With kind regards Kristina Customer Care

Posted 5 years ago

“Easy ordering service and prompt delivery, will definitely use again.”

Helpful Report

Posted 5 years ago

Dear Greg, We are so pleased that you found ordering from our website to be easy and that we were able to get your chosen product to you quickly. We do our best to offer a simple and efficient service to try and make things a little less stressful at this sad time. Thank you so much for taking the time to leave us your review and we hope that your chosen product brings comfort to you and your family. With warm wishes Kristina Customer Care

Posted 5 years ago

“Would highly recommend cherished urns to anyone. They have been so good with me, and my almost constant emails. The team are amazing, and always reply promptly with the best information they can. My ring took a lot longer than planned to arrive but this was because of the COVID-19 pandemic, Cherished Urns were so good at keeping in touch and explaining that things will take longer, which was very understandable due to circumstances. I have my grans hair inside my ring, it is beautiful and so much more than I imagined it being. I’ve recommended cherished urns to my mum, and sister also. Thank you again for such a lovely ring, great communication and working to the best of your ability x”

Cherished Urns 5 star review on 21st April 2020

Helpful Report

Posted 5 years ago

Dear Tammy, Thank you so much for leaving us such a lovely review, for giving us your recommendation. Also, for sharing the photos of the special memorial ring that we recently created for you. We always love to see the ring we have crafted on the finger that it was destined for, and yours looks absolutely lovely. We really appreciate your understanding regarding the long delivery time and we are so pleased that you are totally happy with your lovely ring. We hope that knowing that your gran is still close by and accompanying you always will bring you comfort and that you will cherish your ring forever. With warm wishes Kristina Customer Care

Posted 5 years ago

“My ring was amazing. I love it and I feel better when wearing it. The customer service was 10 out of 10. I couldn't have wished for any more. Thank you very much.”

Helpful Report

Posted 5 years ago

“We purchased an urn for our baby who we sadly lost in September last year. We found the perfect one on cherished urns. Although delivery took a while because of covid-19. When it arrived it was packaged very well and came in a lovely box and bag to store it in. Thank you so much”

Helpful Report

Posted 5 years ago

Dear Sally, Thank you for also leaving us such a lovely company review. We very much appreciate your kind words and your understanding of the longer than usual delivery time. We hope that this very special little urn will bring comfort to you and your family at this sad time and that when you contemplate its loveliness you may find peace. With best wishes Kristina Customer Care

Posted 5 years ago

“Excellent service and prompt delivery x”

Helpful Report

Posted 5 years ago

Dear satisfied customer, Thank you for taking the time to leave us your review. We really appreciate your kind words, as providing outstanding customer service is of the utmost importance to us. We hope that your chosen product brings peace and comfort to you and your family. With best wishes Kristina Customer Care

Posted 5 years ago

“Lovely urn as described and pictured , excellant postage received in only a couple of days even over the bank holiday”

Helpful Report

Posted 5 years ago

Dear satisfied customer, We are so pleased that you were able to find a suitable urn to meet your needs on our website and that we were able to get it to you quickly. We do our best to offer a wide choice of urns to suit all tastes and budgets, and we hope that your chosen urn brings comfort and peace to you and your family with its loveliness. With kind regards Kristina Customer Care

Posted 5 years ago

“Easy to use website with lots of different choices. We thought the item we purchased was good value. Order was despatched and delivered very quickly.”

Helpful Report

Posted 5 years ago

Dear Sarah, We are so pleased that you were able to find the item you were looking for on our website and that you found the ordering to be straight-forward. We endeavor to offer a wide range of high-quality and fairly-priced products to suit all tastes and needs and to ship them quickly and well-packaged. Thank you for finding the time to leave us your review, we greatly appreciate your kind words. With warm regards Kristina Customer Care

Posted 5 years ago

“Mum was very pleased with the Dark Blue Urn which was well packaged and in a lovely display box.”

Helpful Report

Posted 5 years ago

Dear satisifed customer, We are so pleased that your mum was happy with the urn that you chose from our website. We try to offer a wide selection of urns to suit all tastes and budgets and to ship them quickly and beautifully packaged to make things a little less stress-full at this sad time. Thank you so much for leaving us your review, we very much appreciate it. With kind regards Kristina Customer Care

Posted 5 years ago

“My husband and I were extremely delighted with this Urn which was for our eldest daughter who passed suddenly and purple was her favourite colour. Fast and efficient delivery service. Thank you.”

Helpful Report

Posted 5 years ago

Dear Judith, Thank you for also leaving us your lovely review of our company. We do our best to offer a wide choice of urns, to make ordering simple, and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. We hope that this lovely urn will bring comfort and peace to you and your family. With kind regards Kristina Customer Care

Posted 5 years ago

“A very good choice of urns which would suit all tastes I bought the teardrop urn. It looks lovely. The only tiny problem is the screw cap needs to be in exactly the correct position before tightening. Delivery was quick and I received a very thoughtful email when I placed my order”

Cherished Urns 4 star review on 17th April 2020

Helpful Report

Posted 5 years ago

Dear satisfied customer, We are so pleased that you were able to encounter the perfect urn from the selection that we offer and we thank you for sharing the lovely photo of the beautiful teardrop urn that you selected. We hope that's its elegant and moving form bring comfort to you and your family. With regards to the screw, yes, it can be a bit tricky, but it is necessary to place the screw correctly to ensure an air and moisture-proof seal to protect the precious contents from the elements. Thank you so much for taking the time to leave us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 5 years ago

“I am delighted with the quality of the ring. I love the blue colour. It’s brought comfort having part of our baby boy with me. I would order again without hesitation.”

Cherished Urns 5 star review on 16th April 2020

Helpful Report

Posted 5 years ago

Dear Jennifer, We are so pleased that you are happy with the quality and the lovely shade of blue of your bespoke memorial ring. We hope that when you contemplate its beauty you may find peace and comfort knowing that your baby boy will be with you always. Thank you so much for taking the time to leave us your review and for sharing the lovely photo. We always love to see one of our creations on the finger that it was designed for and your looks truly lovely. Thank you for entrusting us with this delicate task and we hope that you will cherish this special ring forever. With warm wishes Kristina Customer Care

Posted 5 years ago

“Absolutely made up with my urn, so happy my husband is home where he belongs. So lovely and would recommend you to others Thank you”

Helpful Report

Posted 5 years ago

Dear Anne, Thank you so much for leaving us your review and for giving us your recommendation. We are delighted that you were able to find an urn worthy to hold your husband's ashes and that he is now resting peacefully at home with you. We hope that your chosen urn will bring comfort to you and your family. With best wishes Kristina Customer Care

Posted 5 years ago

“The Urn took a little longer to arrive than expected but i kind of expected that under the current climate and to be honest i think they did well to get it to us at all at the moment. I would highly recommend Cherished Urns because the one we got was Beautiful and rather fitting for the lovely lady that will rest within.”

Helpful Report

Posted 5 years ago

Dear Jack, Thank you for leaving us such a lovely review of our company. The team really appreciates your kind words as we are all working hard to try and keep things running as normally as possible during this difficult time. We are so pleased that you were able to find an urn worth of holding the ashes of your beloved lady and we hope that when you contemplate its loveliness you will be filled with happy memories of the time spent in her company. With warm wishes Kristina Customer Care

Posted 5 years ago

“Beautifully presented, really pleased with Urn, looked even better than on website. Arrived a day ahead of delivery date.”

Helpful Report

Posted 5 years ago

Dear satisfied customer, Thank you for also taking a moment to leave us your review of our company. We are delighted that your chosen urn surpassed your expectations and that it arrived quicker than anticipated. We do our best to offer a wide choice of products and to ship them well presented to try and make things a little bit easier at this sad time. Wh best wishes Kristina Customer Care

Posted 5 years ago

“Easy to deal with. No problems”

Helpful Report

Posted 5 years ago

Dear Christine, We are so pleased that you found our company easy to deal with and that you were able to place your order and receive your chosen urn without problems. We do our best to make the whole process as stress-free as possible to try and make things a little bit easier at this sad time. Thank you for leaving us your review and we hope that your chosen urn brings you comfort with its beauty. With best wishes Kristina Customer Care

Posted 5 years ago

“We chose this Urn on the day of my mum's service We ordered a couple weeks later. My dad is over the moon with it. He said it is beautiful.... I have not seen it yet I live 300 miles from dad I would recommend this particular Urn.”

Helpful Report

Posted 5 years ago

Dear Sharon, We are so pleased that your dad is happy with the urn that you chose together recently. We hope that when he contemplates its fine lines and classic beauty that he may be filled with happy memories of the wonderful times spent in the company of his wife and that these may bring him comfort and peace. Thank you so much for taking the time to leave us your review and we are sure that you to will be delighted with this lovely urn when you are able to meet up again with your dad. With best wishes Kristina Customer Care

Posted 5 years ago

“The purchase of urns was for my mother who recently lost her beloved partner of 7 years. She was delighted with the quality of these urns which she received in a good amount of time despite covid-19 implications.”

Helpful Report

Posted 5 years ago

Dear satisfied customer, We are so pleased that your mum is happy with the two scatter tubes she chose from our website and that we were able to get them to her without too much delay. We hope that they bring her comfort with their lovely peaceful images. With warm wishes Kristina Customer Care

Posted 5 years ago

“Cannot recommend this company enough. Absolutely thrilled with my ring which contained my dog's ashes. It was beautifully and professionally presented, with a certificate of authenticity. Despite the COVID-19 pandemic, my ring was only slightly delayed and I was updated fully with the progress of the order. Very happy customer!”

Helpful Report

Posted 5 years ago

Dear satisfied customer, Thank you for also leaving us such a lovely company review and for giving us your recommendation. We very much appreciate your kind words as creating unique pieces of jewellery and providing outstanding customer service with fine attention to detail, are of the utmost importance to us, even during this difficult time. We hope that when the sunlight catches on the diamond dust in your bespoke memorial ring your heart may be filled with happy memories of the wonderful times spent with your beloved dog and that these may bring you comfort at this sad time. Thank you for entrusting us with this delicate task and we hope that you will cherish your special ring forever. With warm wishes Kristina Customer Care

Posted 5 years ago

Cherished Urns is rated 4.9 based on 4,972 reviews