Cherished Urns Reviews

Name: Cherished Urns
Address: Heron House, 2 Garforth place, Milton Keynes, Buckinghamshire
Rating: 4.90

4.9 Rating 4,972 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Write Your review

Tell us how Cherished Urns made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At a time in your life that is already difficult I can honestly say that the service received was first class, I am pleased with my bracelet and really love it, but I do have my concerns about the chain which is extremely fine, I’m just praying that it doesn’t break. I would recommend this company.”

Helpful Report

Posted 5 years ago

Dear satisifed customer, Thank you for leaving us your review and for giving your recommendation to our company. We are delighted that you are happy with your bespoke memorial bracelet and hope that wearing it will bring you comfort and peace. And, don't worry, even though the chain looks delicate it is strong enough for you to wear your special bracelet every day without a problem. With best wishes Kristina Customer Care

Posted 5 years ago

“The service was very prompt despite covid-19, we was kept informed at every stage of the process & was very happy with our purchase, my daughter gets married in Oct & this is a surprise for her wedding day to have her grandad with her as they were very close. He had been looking forward to her big day so in part he will still be with us x”

Helpful Report

Posted 5 years ago

Dear satisifed customer, Thank you so much for leaving us such a nice review and for entrusting us with this delicate task. We are sure that your daughter will be overjoyed to have her grandad accompanying her on her special day and we hope that it brings ber comfort and peace. With warm wishes Kristina Customer Care

Posted 5 years ago

“Very good service”

Helpful Report

Posted 5 years ago

Dear satisifed customer, Thank you so much for leaving us your review, it means a lot to us as the entire team works hard to provide outstanding and caring customer service. We hope that your chosen product brings comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 5 years ago

“I ordered the tree of life pendant after losing my Mum. It has bought me so much comfort knowing I’ve got a small amount of her ashes with me. I adore my pendant. I actually have it as a key ring instead of a necklace. Highly recommend this company, fast delivery even during these challenging times.”

Helpful Report

Posted 5 years ago

Dear Jenny, Thank you for also leaving us your review of our company and for giving us your recommendation. We are so pleased that you were able to encounter a self-fill pendant worthy of holding some of the precious ashes of your mum and that having it as a keyring lets you have her close by always. We hope that this will bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 5 years ago

“Beautiful ring”

Cherished Urns 5 star review on 3rd September 2020

Helpful Report

Posted 5 years ago

Dear Marie, Thank you for taking the time to leave us your review and for sharing the photo of the special bespoke memorial ring that we recently crafted for you. It is always very special for us to see our creation on the finger that it was destined for, and yours looks really lovely. We hope that wearing it brings you comfort and peace and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 5 years ago

“I ordered the memory bear after seeing similar at the pet crematorium. I was too upset to consider buying anything there but then regretted it when the pain of not having my beloved furbaby to cuddle became to much. I ordered the bear and it arrived the following day. Thank you.”

Helpful Report

Posted 5 years ago

Dear satisfied customer, Thank you for also leaving us your review of our company. We are so pleased that you found the memory bear on our website and that he bringing you comfort. Losing a special pet is very hard and we hope that this lovely bear will make you feel better when you stroke his fur and hold him close. With warm wishes Kristina Customer Care

Posted 5 years ago

“I placed my pendant order online ... It was beautifully packed and received within three days.”

Helpful Report

Posted 5 years ago

Dear Christine, Thank you for also leaving us such a nice company review. We do our best to offer high-quality products and to ship them quickly and well-packaged to try and make things a little bit better at this sad time. We hope that wearing your pendant brings you comfort and peace. With warm wishes Kristina Customer Care

Posted 5 years ago

“I am delighted with my ring. The service from start to finish was faultless. Thank you.”

Helpful Report

Posted 5 years ago

Dear Julie-Ann, We are so pleased to hear that you are totally happy with the bespoke memorial ring that we recently crafted to your specifications and with our service. We hope that wearing it brings you comfort and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 5 years ago

“The Tear drop Urn is just so beautifully made, delivery was fast and the Urn packed so perfectly”

Helpful Report

Posted 5 years ago

Dear Julie, Thank you for also leaving such a nice review of our company. We do our best to make things a little bit easier at this sad time and we hope that your chosen urn brings comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 5 years ago

“Excellent service. The urn was exactly what was required. Was sent very safely wrapped and arrived on time. Very impressed with service and would highly recommend. Thank you”

Helpful Report

Posted 5 years ago

Dear Stuart, Thank you so much for taking the time to leave us such a glowing review and for giving us your recommendation. We are so pleased that you were able to encounter an urn worthy of holding your loved one's ashes and that you were satisfied with the way it was packaged and shipped. We hope that your chosen urn brings peace and comfort to you and your family. With best wishes Kristina Customer Care

Posted 5 years ago

“Great service and a lovely product.”

Helpful Report

Posted 5 years ago

Dear Jo, We are so pleased that you are totally happy with both your chosen product and with our service. We do our best to offer a wide choice of high-quality products and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. Thank you for taking the time to leave us your review, it is much appreciated. With kind regards Kristina Customer Care

Posted 5 years ago

“I was worried and concerned about sending my loved ones ashes away. However, there was great communication throughout and my lovely memorial ring arrived safely.”

Helpful Report

Posted 5 years ago

Dear Ashton, Thank you for also leaving us such a lovely company review. We are so pleased that you decided to entrust us with the delicate task of creating your bespoke memorial ring, and, that our policy of keeping you regularly informed as to its progress, helped to ally your worries. We understand that sending precious ashes through the post is stressful so we do our best to make the whole process as swift and simple as possible. We hope that you will cherish your special ring forever. With best wishes Kristina Customer Care

Posted 5 years ago

“Love my beautiful ring ,this company was amazing the pack they sent was easy to use and i felt they handled everything with dignity my emails were responded to very quickly i would highly recommend this company my ring is perfect”

Helpful Report

Posted 5 years ago

Dear Susan, Thank you for also leaving such a nice review of our company. We are so glad that you found the pack we send with the ring-sizer, instructions, and a little sealed bag to return the ashes to us was simple to follow. Also that our policy of keeping you updated every step of the way during the crafting of your special piece of memorial jewellery was helpful and helped to allay any worries you may have had. Thank you for entrusting us with the task and we hope that you will cherish your bespoke ring forever and find comfort wearing it. With warm wishes Kristina Customer Care

Posted 5 years ago

“The urns are beautiful to look at and well made. Something a bit different ! Plus biodegradable. I am very happy with them .”

Helpful Report

Posted 5 years ago

Dear Susan, We are so pleased that you are entirely satisfied with the two biodegradable paper urns that you selected from our website. We do our best to offer a wide choice of different types of urns to suit all tastes and budgets and we are delighted that you were able to find something to meet your needs. Thank you for taking the time to leave us your review of our company, we very much appreciate it. With best wishes Kristina Customer Care

Posted 5 years ago

“Amazing service and amazing quality of product with that touching touches with packaging and certificate.”

Cherished Urns 5 star review on 31st August 2020

Helpful Report

Posted 5 years ago

Dear Charlene, Thank you so much for leaving us such a lovely review. We really appreciate your kind words as we all work hard to create amazing pieces of memorial jewellery that will be cherished forever and to provide a personalized and caring service. We are so pleased that you entrusted us with this task and that you are entirely happy with the end result. With warm wishes Kristina Customer Care

Posted 5 years ago

“I have just received my order which was the four leaf clover. It contains 3 separate sets of ashes representing all 3 of my dogs. I was able to be specific in which colour I wanted where and upgraded to white gold with diamond dust. It is absolutely perfect and of really good quality. It took 8 weeks due to the upgrade but I was kept fully informed throughout. Excellent communication from the company and I would not hesitate to recommend them to anyone. Thank you Cherished Urns, you gave me a beautiful piece of jewellery which I will cherish.”

Helpful Report

Posted 5 years ago

Dear Vicki, Thank you for entrusting us to create this very special bespoke piece of memorial jewellery for you and for leaving us such a lovely review. We are so glad that our policy of keeping you updated throughout the crafting process was helpful and that it was worth the rather longer than usual wait to have this unique piece of jewellery created exactly how you wanted it. We hope that wearing it brings you comfort knowing that your three faithful four-legged friends are still close by and accompanying you always. With warm wishes Kristina Customer Care

Posted 5 years ago

“Quick delivery. Good quality product. Would recommend”

Helpful Report

Posted 5 years ago

Dear satisifed customer, Thank you for taking the time to leave us your review and for giving us your recommendation. We are glad that you were able to find a suitable product from those that we offer and that we were able to get it to you quickly. We do our best to offer a fast and efficient service to try and make things a little less stressful at this sad time. With kind regards Kristina Customer Care

Posted 5 years ago

“Very impressed with the not only the quality of my items but the customer service we received during our order being processed. Will definitely be using Cherished urns again if needed.”

Helpful Report

Posted 5 years ago

Dear satisifed customer, Thank you so much for leaving us such a nice review. We very much appreciate your kind words as we work hard to create incredible pieces of memorial jewellery that will be cherished forever and to provide a caring and efficient customer service that makes the whole process as swift and stress-free as possible. Thank you for entrusting us with this delicate task. With best wishes Kristina Customer Care

Posted 5 years ago

“Beautifully packaged item, and prompt delivery. Although the item I ordered wasn’t suitable, the return policy was superb & refund was organised straight away. Would definitely use this company again xx”

Helpful Report

Posted 5 years ago

Dear Zoe, Thank you for leaving us such a nice review and we look forward to assisting you again in the future. We are sorry that your chosen item did not meet your needs but are very happy that you felt that our return and refund policy was fast and fair. With warm wishes Kristina Customer Care

Posted 5 years ago

“The ring I bought is superb”

Cherished Urns 5 star review on 30th August 2020

Helpful Report

Posted 5 years ago

Dear Barry, Thank you so much for leaving us your review and for sharing the photo of the bespoke memorial ring that we recently crafted for you. We always love to see our creation on the finger that it was designed for, and yours looks very fine. We hope that wearing it will bring you comfort knowing that your loved one is still close by and accompanying you always. With warm wishes Kristina Customer Care

Posted 5 years ago

Cherished Urns is rated 4.9 based on 4,972 reviews