Cherished Urns Reviews

Name: Cherished Urns
Address: Heron House, 2 Garforth place, Milton Keynes, Buckinghamshire
Rating: 4.90

4.9 Rating 4,972 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic, really quick with sending out the paper work and beautifully presented when it arrived”

Cherished Urns 5 star review on 19th September 2020

Helpful Report

Posted 5 years ago

Dear Christine, Thank you so much for leaving us your review and for sharing the lovely photo of the bespoke memorial necklace that we recently crafted for you. We are delighted that you are content with both the product and with our service and we hope that wearing this lovely necklace will bring you comfort and peace and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 5 years ago

“Absolutely adore my ring, so beautiful and so special!! I can have my dad with my everywhere I go now!! Cherished urns were amazing at keeping me updated and replying! Have recommended to others”

Helpful Report

Posted 5 years ago

Dear Aimee, Thank you for leaving us such a lovely review and for recommending our company to your friends. We do our best to create unique pieces of jewellery that will be cherished forever and we are delighted that you are totally happy both with the bespoke ring that we recently crafted for you and with our service. We are sure that knowing that your father is still close by and accompanying you always will bring you much comfort and peace. With warm wishes Kristina Customer Care

Posted 5 years ago

“On behalf of Shelby (I m her Gran)who actually did the ordering I am more than pleased and most grateful for the beautiful little locket keepsake you did for Shelby I shall Be ordering again shortly for my GGD Thankyou so much”

Helpful Report

Posted 5 years ago

Dear Shelby's grandma, Thank you so much for entrusting us to create this special locket keepsake for your granddaughter. We are delighted that you are both happy with it and we hope that when she wears it she may find comfort knowing that her loved one is still close by and accompanying her always. We look forward to creating another bespoke piece of jewellery for you great granddaughter soon, and we are sure that they will both cherish these special pieces of jewellery forever. Withe warm wishes Kristina Customer Care

Posted 5 years ago

“Very pleased with the whole process of ordering . I was kept informed at every step of the way. I was very happy with the e mails and very happy with my ring .”

Helpful Report

Posted 5 years ago

Dear Margeret, Thank you so much for taking the time to leave us your lovely review. We are delighted that you are totally happy with the bespoke memorial ring that we recently crafted for you and we hope that wearing it will bring you comfort and that when you contemplate its beauty your heart may be filled with happy memories that bring you peace. We are so glad that our regular updates during the crafting process were reassuring, and we hope that you will cherish this special ring forever. With warm wishes Kristina Customer Care

Posted 5 years ago

“The website was very easy to use and the illustrations were clear and accurate. Delivery of the urns was efficient and the protective packaging very good. We are delighted with both of the Embrace urns and would recommend Cherished Urns as a supplier.”

Helpful Report

Posted 5 years ago

Dear satisifed customer, Thank you so much for leaving us such a nice review and for giving us your recommendation. We are so pleased that you felt that our representation of your chosen urns was accurate and we are delighted that you are happy with the Embrace biodegradable urns that you selected from our website. We hope that they will make the final farewell to your loved ones a very special and moving moment. With best wishes Kristina Customer Care

Posted 5 years ago

“Beautiful piece of jewellery, really good communication and fast delivery”

Helpful Report

Posted 5 years ago

Dear satisifed customer, Thank you for also taking the time to leave us your review of our company, we very much appreciate it. We are delighted that you are happy with the special piece of memorial jewellery that we created to your specifications and that our policy of keeping you updated throughout the crafting was helpful. We do our best to make the whole process as swift and stress-free as possible and to create spectacular pieces of jewellery that will be cherished forever. With best wishes Kristina Customer Care

Posted 5 years ago

“I loved the paper ern we received, it’s for a sea burial, my only wish was it could be bigger, we are mixing both parents together and I don’t think their ashes are going to fit in, although ours was extra large, it could have been a bit bigger. Overall very pleased.”

Helpful Report

Posted 5 years ago

Dear Rosanna, We are so pleased that you are happy with the paper water-soluble urn that you recently selected from our website. Unfotunatley, this type of urn is not yet available in double size to accommodate two people. The extra large size has a capacity of 5-litres which is designed to hold one large adult. You could perhaps purchase another smaller water-soluble urn and link them together so that your parents can go together to their final resting place at sea. We hope that the ceremony is tranquil and brings comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 5 years ago

“Received my ring today, absolutely love it. Didn’t have to wait long and kept me informed via e-mail.”

Helpful Report

Posted 5 years ago

Dear Mandy, We are delighted that you are happy with the special memorial ring that we recently crafted for you, and we hope that our policy of keeping you updated regularly throughout its creation helped to allay any worries you might have had. We hope that wearing it brings you comfort and that when you contemplate its beauty your heart may be filled with happy memories that help you to find peace. Thank you for entrusting us with this delicate task and for leaving us such a nice review. With warm wishes Kristina Customer Care

Posted 5 years ago

“Saw advertisements on FB placed an order.great company with good customer service..very happy at this sad time.”

Helpful Report

Posted 5 years ago

Dear Jaqueline, We are so pleased that we have managed to bring you a little bit of joy at this sad time and we hope that your chosen product brings you comfort and peace. We do our best to offer a wide selection of high-quality products and to ship them quickly and well-wrapped to try and make things a little easier at this difficult moment. Thank you so much for taking the time to leave us your review, we very much appreciate your kind words. With best wishes Kristina Customer Care

Posted 5 years ago

“Ordered keepsake urn and am so pleased with it. Beautiful design and lovely quality. Response to email prior to ordering was prompt and helpful. Delivery very quick and well packaged. Would highly recommend.”

Helpful Report

Posted 5 years ago

Dear Deborah, Thank you for leaving us such a lovely review and for giving us your recommendation. We are delighted that you are totally happy with the keepsake urn that you recently selected from our website and with the packaging and speed of delivery. We do our best to make everything as swift and simple as possible. We hope that when you hold this lovely little urn in your hands your heart may be filled with happy memories that bring you comfort nad peace. With warm wishes Kristina Customer Care

Posted 5 years ago

“Beautiful necklace and quick delivery thank you so much”

Helpful Report

Posted 5 years ago

Dear Maureen, We are so pleased that you are totally happy with the memorial necklace that your recently selected from our website and that we were able to get it to you quickly. We do our best to make the whole process as straightforward, swift, and stress-free as possible. We hope that wearing your special necklace will bring you comfort knowing that your loved one is still close by and that you will cherish it forever. With warm wishes Kristina Customer Care

Posted 5 years ago

“Really pleased with the product and process from Cherished Urns. I have a memorial ring with my fathers ashes and result is just what I hoped for.”

Helpful Report

Posted 5 years ago

Dear James, We are so pleased that you entrusted us to create your bespoke memorial ring for you and that you are totally happy with the result. We hope that wearing it brings you comfort knowing that your father is still close by and accompanying you always. Thank you so much for taking the time to leave us your review, we greatly appreciate it and we hope that you will cherish this special ring forever. With kind regards Kristina Customer Care

Posted 5 years ago

“Absolutely love the ring made for me! Excellent customer care..took a few weeks as I had the white gold, but so worth waiting for x”

Helpful Report

Posted 5 years ago

Dear Sandra, Thank you for also leaving us your review of our company. We hope that our policy of keeping you updated throughout the crafting of your bespoke memorial ring was helpful especially as your wait was a little longer than usual as you chose to have your ring crafted in 9k white gold. We hope that when you contemplate its profound beauty your heart may be filled with happy memories that bring you comfort and peace and that you will cherish this special ring forever. With best wishes Kristina Customer Care

Posted 5 years ago

“Unfortunately my locket was delivered damaged however after emailing customer service this was sorted out straight away and a new one was sent out to me. Can’t speak higher of the staff, thank you very much. Very happy with my locket and the great service!”

Helpful Report

Posted 5 years ago

Dear Catherine, Thank you for leaving us such a lovely review. We apologise again that your locket was damaged on arrival but we are delighted that you are entirely happy with our team's response to your problem and with the replacement locket. We pride ourselves on providing excellent and caring customer service and so we really appreciate your kind words and understanding. We hope that wearing your special locket will bring you comfort and peace and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 5 years ago

“High quality product, was very surprised and the attention to detail, this included presentation box and pouch. Very impressed”

Helpful Report

Posted 5 years ago

Dear Barabara, We are so pleased that you are happy with the quality and the fine details of your chosen product and we hope that it brings you comfort and peace. Thank you so much for finding the time to leave us your review, we very much appreciate it especially at this sad time. With warm wishes Kristina Customer Care

Posted 5 years ago

“Thank you for my urn, it's just a lovely as it looked in the pictures on your site and very quick delivery thank you x”

Helpful Report

Posted 5 years ago

Dear Ruth, We are so pleased that you were able to find a suitable urn from those we offer on our website and we hope that it brings comfort and peace to you and your family. We do our best to offer a wide selection of high-quality urns and to pack them well and ship them quickly to try and make things a little bit easier at this sad time. Thank you for taking the time to leave us your review, it is greatly appreciated. With warm wishes Kristina Customer Care

Posted 5 years ago

“I was so pleased with my order of one of your ash chamber necklaces and was relieved with the amazing sturdy quality! I wanted something hard wearing and was really glad to see you use good materials for such meaningful pieces”

Helpful Report

Posted 5 years ago

Dear Isobel, Thank you for also taking the time to leave us your lovely review of our company, we very much appreciate your kind words. We are delighted that you are happy with the quality and the materials of your self-fill pendant and that you feel confident to wear it every day to bring you comfort and peace knowing that your loved one is still accompanying you always. With best wishes Kristina Customer Care

Posted 5 years ago

“Omg I couldn’t believe it when my ring arrived, i cried and cried, I had my ashes in a tiny pendant and wasn’t sure if there would be enough in there but THERE WAS After several attempts to get into my pendant. I just love my ring. Thank you so much cherished urns. Now I have my daddy with me everyday.”

Cherished Urns 5 star review on 11th September 2020

Helpful Report

Posted 5 years ago

Dear Vanessa, We are so pleased that you are totally happy with the unique memorial ring that we recently crafted for you, and that you were able to get the precious ashes out of their previous resting place to create this splendid tribute to your dad. Thank you so much for entrusting us with this delicate task and for leaving us such a lovely review. we hope that wearing your ring will bring you comfort knowing that your dad is still closeby and accompanying you always and that when you contemplate its profound beauty your heart may be filled with happy memories that fill you with peace. With warm wishes Kristina Customer Care

Posted 5 years ago

“Amazing presentation and brought my mum to tears seeing such a beautiful representation of my grandma”

Helpful Report

Posted 5 years ago

Dear Saffron, Thank you for also leaving us your review of our company and for trusting us to create this unique piece of jewellery for you. We are delighted that you and your mum are happy with the special memorial necklace that we recently crafted for you and we hope that it will bring comfort, peace, and happy memories of the times spent with your grandma. With best wishes Kristina Customer Care

Posted 5 years ago

“Amazing customer service and BEAUTIFUL jewellery. I will carry my little Dolly with me forever now!”

Helpful Report

Posted 5 years ago

Dear Charlotte, Thank you for leaving us your review and for sharing the photo of the bespoke memorial locket that we recently crafted to your specifications and now with the lovely face of Dolly included. We hope that wearing your special locket will bring you comfort knowing that your beloved pet still accompanies you and that this fills your heart with happy memories of all the wonderful times shared with your faithful four-legged friend. With warm wishes Kristina Customer Care

Posted 5 years ago

Cherished Urns is rated 4.9 based on 4,972 reviews