Cherished Urns Reviews

Name: Cherished Urns
Address: Heron House, 2 Garforth place, Milton Keynes, Buckinghamshire
Rating: 4.90

4.9 Rating 4,972 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful customer service team. The urn is fantastic, great quality. My dad will rip in that gorgeous Brass Ali baba shaped urn.”

Helpful Report

Posted 5 years ago

“Very happy with the quality off the item its beautiful and fast delivery”

Cherished Urns 5 star review on 6th June 2020

Helpful Report

Posted 5 years ago

Dear Kimberley, We are so pleased that you were able to find a suitable urn from those that we offer on our website and that you are completely happy with the quality of the product and with our service. We hope that your chosen urn brings comfort and peace to you and your family. Thank you so much for taking the time to leave us your review, we very much appreciate it especially at this sad time. With best wishes Kristina Customer Care

Posted 5 years ago

“I cannot thank you enough for my ring it is absolutely beautiful! It was a shock when my mum passed and so young but now she will be with me every day as she was before! I'm in love! My auntie had one made also and feels the same as me! Even now to the point I'm looking at having a necklace made xxx Thank you again from the bottom of my heart”

Helpful Report

Posted 5 years ago

Dear Laura, We are so pleased that you are totally happy with the bespoke memorial ring that we recently crafted to your specifications. We hope that wearing it will bring you comfort, knowing that your mum is still close by and accompanying you always and that when you contemplate its beauty your heart may be filled with happy memories that help you to find peace. We are so pleased that you and your Auntie entrusted us to create these special pieces of jewellery for you and we look forward to creating a unique necklace for you in the near future. With warm wishes Kristina Customer Care

Posted 5 years ago

“I ordered 3 rings for my daughter, my granddaughter and myself and they are absolutely fabulous I cannot praise this company enough. The whole process was very professional and would recommend to anyone looking to use this service. Thank you Cherished Urns.”

Helpful Report

Posted 5 years ago

Dear Elaine, Thank you so much for trusting us to create the three bespoke memorial rings for you and your family. We are so pleased that you are all totally happy with the end products and we hope that wearing them will bring each of you comfort and peace. We very much appreciate you taking the time to send us the lovely photo of your ring, as we always love to see our work on the finger that it was designed for, and yours looks truly spectacular. Thank you for also taking the time to leave us such a lovely review and for giving us your recommendation. We hope that you will each cherish your memorial ring forever. With warm wishes Kristina Customer Care

Posted 5 years ago

“The order was dispatched within hours of it being placed and we were able to track its progress right up to its arrival. The urn its self was exactly what we expected, we are very pleased with it”

Helpful Report

Posted 5 years ago

Dear David, We are delighted that you are totally happy both with your chosen urn and with our service. We do our best to offer a wise-selection of high-quality urns and to package them well before shipping as quickly as possible, to try and make things a little bit easier at this sad time. Thank you so much for leaving us your review, we very much appreciate your kind words and hope that the urn brings comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 5 years ago

“I absolutely love my ring that I had made to include my pet dog’s ashes. Under the circumstances, it didn’t take as long as I I expected to arrive in the post. The ring itself is beautiful and good quality. The only thing I have to say that I’m disappointed with, is the fact that I paid to have diamond dust in it but sadly you can’t really tell and the resin appears to have a yellow tinge to it rather than the white pictured on the website. Other than that I am really pleased. This is the second time I have used this company and have been pleased overall with their service.”

Cherished Urns 4 star review on 6th June 2020

Helpful Report

Posted 5 years ago

Dear Paula, Thank you for leaving us your review and for sharing the lovely photos of the bespoke memorial ring that we recently crafted for you. We hope that wearing it will bring you comfort, knowing that your beloved dog still is close by and accompanying you. We do our best to represent our products accurately, but due to the variations in ash colour, there are always slight differences in the final tone. With regard to the diamond dust, you will really appreciate in bright sunlight when you will note an extra magical sparkle. We thank you for entrusting us once again to create another special piece of jewellery for you, and we hope that you will cherish them both forever. With warm wishes Kristina Customer Care

Posted 5 years ago

“Prompt service in light of covid19 and beautifully presented, thank you”

Helpful Report

Posted 5 years ago

Dear satisfied customer, We are delighted that you are satisfied with your chosen product and with our service. We do our best to offer a wide range of high-quality products and to ship them quickly and well packaged even through this difficult time. Thank you so much for taking a moment to leave us your review. We very much appreciate your kind words and hope that your chosen urn brings comfort and peace to you and our family. With warm wishes Kristina Customer Care

Posted 5 years ago

“Great service, met my every need and made a very sensitive purchase easy to do.”

Helpful Report

Posted 5 years ago

Dear Dave, Thank you for leaving us your review. We are so pleased that you were able to find an urn worthy of holding the precious ashes of your loved one and we hope that when you contemplate its beauty you may find comfort and peace. We very much appreciate your kind words as we do our best to make our website easy to use, to offer a wide range of quality products, and to provide an outstanding and caring customer service. With best wishes Kristina Customer Care

Posted 5 years ago

“I AM VERY PLEASED WITH THE URN I ORDERED,IT WAS BEAUTFUL,GOOD QUALITY,AND CAME IN A LOVELY GIFT BOX.,AND WAS DELIVERED WITHIN A FEW DAYS.”

Helpful Report

Posted 5 years ago

Dear satisfied customer, We are delighted that you were able to find an urn to suit your needs on our website and that you were happy both with the quality of the product and with its packaging and delivery time. Thank you so much for taking the time to leave us your review and we hope that your chosen urn brings comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 5 years ago

“As if a bereavement isnt bad enough we had to cope with the arrangements during lockdown , we ordered a beautiful urn from Cherished Urns which all the family agreed my dad would have liked , the order arrived within 3 days which during these times was amazing fast and efficient thank you.”

Helpful Report

Posted 5 years ago

Dear James, Thank you for leaving us such a nice review. We really appreciate your kind words as we are all working hard to keep things running as near to normal as possible during this difficult time. We are so pleased that you were able to encounter an urn worthy of holding your dad's ashes from the selection that we offer on our website and we hope that its beauty will bring comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 5 years ago

“Great quality product with a quick and efficient delivery.”

Helpful Report

Posted 5 years ago

Dear satisfied customer, Thank you for also leaving us your review of our company, we greatly appreciate your kind words. We do our best to offer a wide selection of urns to suit all tastes and budgets and we are delighted that you were able to find one worthy of holding the precious ashes of your loved one. We hope that your chosen urn brings comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 5 years ago

“I had a beautiful bracelet made which I will cherish for ever . Also a lovely small red urn . The workmanship is lovely. Was made and sent very quickly. Thank all the people concerned. Most grateful”

Helpful Report

Posted 5 years ago

Dear Tina, We are so pleased that you are entirely happy with the bracelet and the urn that you recently purchased from us. We hope that both of these items will bring you comfort and peace and that you will cherish them forever. Thank you so much for finding a moment to leave us your review. We very much appreciate your kind words as we do our best offer outstanding customer service and to provide quality products at fair prices. With best wishes Kristina Customer Care

Posted 5 years ago

“Excellent service and product”

Helpful Report

Posted 5 years ago

Dear Andrew, We are delighted to hear that you are happy both with our service and with your chosen product. We do our best to offer a wide range of products and to make the ordering and delivery as quick and simple as possible to try and make things a little bit easier at this sad time. Thank you so much for taking the time to leave us your review, it is very much appreciated, and we hope that your chosen product brings comfort and peace to the wearer. With warm wishes Kristina Customer Care

Posted 5 years ago

“Arrived 2 days after I ordered. Highly recommend”

Helpful Report

Posted 5 years ago

Dear Lynette, Thank you for leaving us your review and for giving us your recommendation. We do our best to offer a wide selection of high-quality urns and to ship them quickly and well packaged to try and make things a little bit easier at this difficult time. We hope that your chosen urn bring comfort and peace to you and your family. With kind regards Kristina Customer Care

Posted 5 years ago

“Very pleased with the quality and choice”

Helpful Report

Posted 5 years ago

Dear Rosemarie, Thank you for taking the time to leave us your review. We do our best to offer a wide selection of urns to suit all tastes and budgets and we are pleased that you were able to encounter one that met your needs. We hope that this lovely urn brings comfort to you and your family at this sad time. With best wishes Kristina Customer Care

Posted 5 years ago

“Exilant product and service came next day and loved the urn thank u very happy”

Helpful Report

Posted 5 years ago

Dear Martin, We are so pleased that you were able to find a suitable urn from those that we offer on our website and that we were able to get it to you quickly. We hope that your chosen urn brings comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 5 years ago

“Absolutely over the moon with my memorial ring. Fast order, sizing and sending process, and a clear, easy to use website. The team were great at keeping me updated on when my ring would be sent, and that extra personal touch during these challenging times was highly appreciated. I am in love with my ring, now I can keep my little fur baby with me always. RIP Duncan, and thank u Cherished Urns! X”

Cherished Urns 5 star review on 1st June 2020

Helpful Report

Posted 5 years ago

Dear Amber, Thank you for leaving us such a lovely review and for sharing the photo of the bespoke memorial ring that we recently crafted for you. It looks really lovely, and we hope that when you contemplate its beauty your heart may be filled with happy memories of the wonderful times spent with your beloved pet. We are so pleased that you were satisfied with both the product and with the attention that we offer, as creating exceptional pieces of jewellery that will be cherished forever and providing outstanding and compassionate customer service are of the utmost importance to us. With warm wishes Kristina Customer Care

Posted 5 years ago

“Fantastic company! I had a few email exchanges with questions before I ordered my jewellery- response was very prompt and informative. Once I had ordered my piece I was kept informed of the process throughout, and the time between confirming my order and it arriving was very reasonable (despite being in the thick of Covid19 lockdown). The jewellery is beautiful and I will cherish it forever. I would definitely recommend Cherished Urns! :)”

Helpful Report

Posted 5 years ago

Dear Angela, Thank you for leaving us such a lovely review and for giving us your recommendation. We really appreciate your kind words as we are all working very hard to keep things running as smoothly as possible during this difficult time. We are pleased that you found our policy of keeping you updated through the crafting process to be helpful and we hope that this bespoke piece of jewellery will bring you comfort and peace when you wear it. With warm wishes Kristina Customer Care

Posted 5 years ago

“I am very pleased with my bracelet it has brought my treasured niece a little closer to me Just wish chain had been a bit longer have to use the safety chain to wear it When I had to phone I found them very friendly and helpful”

Helpful Report

Posted 5 years ago

Dear Carolyn, Thank you for taking the time to leave us your review we appreciate your kind words as providing exceptional customer service is of the utmost importance to us. We are delighted that you are pleased with the special memorial bracelet that we recently crafted for you and hope that it brings you comfort knowing that your niece is still closeby and accompanying you always. With warm wishes Kristina Customer Care

Posted 5 years ago

“Excellent communication, fast delivery.”

Helpful Report

Posted 5 years ago

Dear satisfied customer, Thank you for also leaving us your review of our company. We are delighted that you have been pleased with our service and we hope that your chosen product brings you comfort and peace. We do our best to offer a wide range of high-quality products to suit all tastes and budgets and to provide outstanding customer service. With warm wishes Kristina Customer Care

Posted 5 years ago

Cherished Urns is rated 4.9 based on 4,972 reviews