Cherished Urns Reviews

Name: Cherished Urns
Address: Heron House, 2 Garforth place, Milton Keynes, Buckinghamshire
Rating: 4.90

4.9 Rating 4,972 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only good things to say about the company and the product. At a time when everything feels difficult the ordering and delivery were were extremely easy and quick. No hiccups at all. The product is absolutely beautiful and comes with a very strong and elegant case. I have nothing but praise for this company.”

Helpful Report

Posted 6 years ago

Dear satisfied customer, Thank you so much for taking the time to leave us your review, we very much appreciate your kind words. We are so pleased that you found our website easy to use and that we were able to ship it to you quickly. We do our best to make the whole process as simple and stress-free as possible to try and make things a little bit easier at this sad time. We hope that your chosen product will bring you comfort and that when you contemplate the fine details you may be filled with happy memories that bring you peace. With kind regards Kristina Customer Care

Posted 6 years ago

“Great service from beginning to end. I recieved my ring last week and I'm totally in love with it!! Big shout out thank you to Julie who was the maker of my ring and took the time to create this wonderfully beautiful memorial piece. I will cherish it along with all the memories I have of my grandparents who are both with me now everytime I look at it.”

Cherished Urns 5 star review on 18th November 2019

Helpful Report

Posted 6 years ago

Dear satisfied customer, Thank you for leaving us such a lovely review and for sharing the beautiful photo of the very special memorial ring that Julie crafted for you. We hope that when you wear it you may feel that your grandparents are still closeby and accompanying you always and that this brings you comfort and peace. With best wishes Kristina Customer Care

Posted 6 years ago

“Excellent service from start to finish. Quick turnover.”

Helpful Report

Posted 6 years ago

Dear Lesley, Thank you for also taking the time to leave us your review of our company. We are delighted to hear that you felt our service was excellent as taking excellent care of our customers and shipping quicky their chosen item is of the utmost importance to us, We hope that when you contemplate the beauty of your bespoke memorial ring you may be filled with happy memories that bring you comfort and peace and that you will cherish it forever. With warm wishes Kristina Customer Care

Posted 6 years ago

“Could not have asked for more compassion and care taken with my order. Exceptional customer service!”

Helpful Report

Posted 6 years ago

Dear Eileen, Thank you so much for taking the time to leave us your lovely review. It really means a lot to the team and we are delighted that you describe our customer service as exceptional, as providing efficient and compassionate customer care is of the utmost importance to us. We understand that this is a difficult time and we do our best to make everything as stress-free as possible and to let our customers know that we really do care. We hope that when you contemplate the fine craftsmanship and beauty of each of your purchases you may be filled with happy memories that bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 6 years ago

“Absolutely thrilled with my white gold waves memorial ring made using my beloved Nan's ashes. Thank you so much x”

Helpful Report

Posted 6 years ago

Dear Natalie, We are so pleased to hear that you are thrilled with the very special memorial ring that we recently crafted to your specifications. We hope that wearing it will bring you comfort and that when you observe its ethereal beauty you will be filled with happy memories of all the wonderful times you spent with your Nan. Thank you for taking the time to leave us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 6 years ago

“Fantastic service and communication which gives you peace of mind once you have sent them ashes. Very professional and sensitive service from start to finish. Item is absolutely stunning and perfect. I highly recommend cherished urns.”

Helpful Report

Posted 6 years ago

Dear satisfied customer, Thank you for also leaving us such a lovely company review, and for giving us your recommendation. We really appreciate your kind words and we are pleased to hear that our policy of keeping you updated throughout the crafting of your special memorial ring helped to allay any worries that you might have had. We hope that you will cherish your ring forever and that wearing it brings you comfort and peace. With warm wishes Kristina Customer Care

Posted 6 years ago

“I have purchased 2 items ,my wedding ring and a necklace for my mum so that we always have my dad close they are both beautiful and start to end of ordering and receiving was stress free Thank you”

Helpful Report

Posted 6 years ago

Dear Kirsty, Thank you so much for entrusting our company to create these two special pieces of memorial jewellery for you and your mum. We hope that you both may find comfort knowing that your loved one is still accompanying you and we hope that when you contemplate their beauty and fine details you may be filled with wonderful memories of all those special moments that you all spent together and that these may help you to find peace. Thank you for taking the time to leave us your review and we are pleased that we managed to make the process stress-free for you. With best wishes Kristina Customer Care

Posted 6 years ago

“My ring is beautiful and will be worn for many years. At the moment it makes me a little tearful....this doesn't detract from my decision to get this made. I recommend this company to anyone who wants or needs that extra way to remember a loved one.”

Helpful Report

Posted 6 years ago

Dear satisfied customer, Thank you so much for leaving us such a lovely review, and for giving us your recommendation. We are so pleased that you entrusted us to make this very special memorial ring for you and delighted at you are totally satisfied with the finished result. We hope that wearing it will bring you comfort, although accompanied by a few tears, and that when you contemplate its beauty you may be filled with happy memories of the many wonderful moments spent with your loved one, and that this helps you to find peace. With warm wishes Kristina Customer Care

Posted 6 years ago

“Beautiful memory bears. Great customer service.”

Helpful Report

Posted 6 years ago

Dear Sue, Thank you so much for leaving us your review, the team really appreciates your kind words about our customer service. We are delighted to hear that you are totally happy with your memorial bears. I must confess that they are my personal favourites, and I hope that the recipients of them will find comfort holding and cuddling them and that caressing their soft fur will help them to find peace. With warm wishes Kristina Customer Care

Posted 6 years ago

“Quick delivery, was kept informed every step of the way..”

Cherished Urns 5 star review on 17th November 2019

Helpful Report

Posted 6 years ago

Dear Angela, Thank you for also taking the time to leave us a review of our company, we very much appreciate it. We are so pleased that you are happy with your chosen pendant and that it arrived quickly. We do our best to make the whole ordering and delivery process as simple and stress-free as possible to make things a little easier at this sad time. We hope that wearing this special pendant will let you feel that your mum is still closeby and accompanying you always and that this brings you comfort and peace. With warm wishes Kristina Customer Care

Posted 6 years ago

“As with previous orders everything was easy and delivered quickly. Cannot fault the service. 5*”

Helpful Report

Posted 6 years ago

Dear Keith, Thank you so much for giving our company a five-star review and for being a loyal customer and choosing to use our services once again. Our team really appreciate your kind words We do our best to make our website easy to use and to deliver high-quality, well-packaged products as quickly as possible, to try and make things a little bit easier at this sad time. We hope that your chosen pendant will bring you comfort and peace. With best wishes Kristina Customer Care

Posted 6 years ago

“Very pleased with my purchase. My sister in law also bought several necklaces and was very pleased. My daughter will be placing a order with you for several items.”

Helpful Report

Posted 6 years ago

Dear Sandra, We are so pleased to hear that both you and your sister-in-law have been totally happy with your purchases, and we look forward to fulfilling the choice of your daughter in the near future. We do our best to offer a wide range of styles of memorial jewellery to suit all tastes and budgets and we hope that wearing your chosen items is bringing you comfort and peace. Thank you so much for leaving us your review, we very much appreciate you taking the time to do so. With best wishes Kristina Customer Care

Posted 6 years ago

“Really lovely charm and quick delivery. Thank you.”

Helpful Report

Posted 6 years ago

Dear satisfied customer, We are so pleased that you were able to find the memorial pendant to suit your taste in the selection that we offer on our website. We hope that wearing it will bring you comfort and that knowing that your loved one is still close by will fill you with peace. Thank you for taking the time to leave us your review, it is greatly appreciated. With best wishes Kristina Customer Care

Posted 6 years ago

“Very polite when corisponding with you items arrive perfectly in a box with a velvet bag with a draw string .”

Helpful Report

Posted 6 years ago

Dear Dawn, We are so pleased that you were happy with the treatment you received from our team and with the delivery and presentation of your chosen items. We do our best to make the whole ordering, processing, and delivery, as fast and simple as possible to try and make things a little bit easier at this sad time. We hope that your chosen items bring you comfort and peace. Thank you so much for taking the time to leave us your review. With kind regards Kristina Customer Care

Posted 6 years ago

Dear Dawn, Thank you for also leaving us a company review. We are pleased to hear that you are happy with our service and the attention that you received from our team. We are also glad that your chosen items arrived safely as we do our best to ensure that they are packed in a protective and attractive manner so that they arrive in perfect condition. We hope that they will bring you comfort and peace. With best wishes Kristina Customer Care

Posted 6 years ago

“Ordered 3 pendants for family members to have our dear mum close. So happy with our purchases. Absolutely beautiful and excellent quality. Delivery exceptional. Will be forever cherished”

Helpful Report

Posted 6 years ago

Dear Kim, Thank you so much for leaving us your review, your kind words are very much appreciated. We are so pleased that you entrusted us to create these three special bespoke pendants for you and your sisters. We hope that wearing them will bring you comfort knowing that your mum is still close by and accompanying you always, and, that when you contemplate their ethereal beauty you will be filled with happy memories that bring you all peace. With very best wishes Kristina Customer Care

Posted 6 years ago

“I can’t praise the quality of the service I received from Cherished Urns enough - every step of the process of choosing the memorial ring I ordered was made easy and I really felt that I mattered to the Company at what is obviously a most emotional time. The ring was made promptly and exceeded all my expectations when it arrived, beautifully presented and packaged. I truly felt that my husband’s ashes were being treated with respect and received the unused ones back with my lovely ring. I would not hesitate to recommend Cherished Urns to anyone.”

Helpful Report

Posted 6 years ago

Dear Susan, Thank you so much for leaving us such a lovely review and for giving us your recommendation. We very much appreciate your kind words and we are so pleased that we were able to make the ordering of your very special ring as simple as possible. The well-being of each of our customers is very important to us and so we try to make the whole crafting process as smooth and stress-free as possible. We hope that wearing your ring will bring you comfort, and, that when you observe the fine details, you may be filled with happy memories of all those magical moments spent with your husband, and that these help you to find peace. With warm wishes Kristina Customer Care

Posted 6 years ago

“What an amazing company, brilliant customer service, very helpful and friendly. My white gold ring is out of this world a fitting tribute to my German Shepherd”

Helpful Report

Posted 6 years ago

“I ordered a ring for my partner for Christmas. Great correspondence. Easy to do. My partner loves the ring. It has his mum and dads ashes. Will definitely use cherished urns again.”

Helpful Report

Posted 6 years ago

Dear Jackie, Thank you again for also taking the time to leave us your lovely review of our company. We are so pleased that your partner is happy with the bespoke ring that we created for him, what a special gift. We hope that when he wears it he may feel that his mum and dad are still close by and accompanying him and that this brings him comfort. Also, that when he contemplates its ethereal beauty he may be filled with happy memories that bring him peace. With best wishes Kristina Customer Care

Posted 6 years ago

“Very happy with the service provided by Cherished Urns, delivery was prompt. Staff courteous, and very informative.”

Helpful Report

Posted 6 years ago

Dear William, We are delighted to hear that you were happy with our service and with the attention afforded to you by our team, as providing compassionate customer care and efficient service are very important to us. Also, we offer a wide range of high-quality products and ship them as fast as possible to try and help to make things a little less stressful at this sad time. We hope that your chosen product has brought you comfort and peace. Thank you so much for leaving us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 6 years ago

“I couldn't be happier with my beautiful ring with my dad's ashes inlayed to the enamel. The communication was great keeping me up to date on times expected as there was a delay once ordered. It came in a beautiful box and bagged with care and the remaining ashes. I have received lots of compliments and have recommended Cherished urns to others. A perfect way to remember your loved ones and have them with you always.”

Cherished Urns 5 star review on 15th November 2019

Helpful Report

Posted 6 years ago

Dear satisfied customer, We are so pleased that you are totally happy with the stunning memorial ring that we recently crafted for you. Thank you for entrusting us with this delicate task. We hope that wearing it will let you feel that your dad is still accompanying you always and that this brings you comfort and gives you strength. Thank you so much for leaving us your lovely review and sharing the photo, we very much appreciate your kind words. With warm wishes Kristina Customer Care

Posted 6 years ago

Cherished Urns is rated 4.9 based on 4,972 reviews