Cherished Urns Reviews

Name: Cherished Urns
Address: Heron House, 2 Garforth place, Milton Keynes, Buckinghamshire
Rating: 4.90

4.9 Rating 4,972 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was extremely pleased with this beautiful urn, that houses my husband’s ashes. The service from Cherished Urns was faultless. Thank you.”

Cherished Urns 5 star review on 2nd October 2019

Helpful Report

Posted 6 years ago

Dear Brinelle, We are so pleased that you were able to find an urn dignified to hold your husband's ashes on our website. Thank you for sharing the photo, the urn looks really lovely there, and we hope that when you contemplate its beauty you may be filled with happy memories of all the wonderful moments that you spent together and that these will bring you comfort and peace. Thank you for taking the time to leave us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 6 years ago

“Customer service and communication was the best I have ever known - they went above and beyond any expectations and went out of their way to ensure we had our item super fast for a family occasion. Beautiful item Couldn’t recommend cherished urns high enough - Thankyou xx”

Helpful Report

Posted 6 years ago

Dear Gina, Thank you so much for leaving us such a lovely review and recommendation. Providing an outstanding level of compassionate customer care has always been of the utmost importance to us, so we really appreciate your kind words and are delighted that you were totally happy with the attention you received. We are also pleased that we were able to get your chosen item to you in time for your special family occasion and that you were happy with it. With best wishes Kristina Customer Care

Posted 6 years ago

“my ring is so beautiful, a cherished item. I lost my nan who was my world 18 years ago, I finally got her ashes this year. she is now with me always back where she belongs. thank you so much Cherished Urns! xxx”

Helpful Report

Posted 6 years ago

Dear Kelly, We are so pleased that you entrusted us to create this very special memorial ring for you and that now your nan can accompany you always. We hope that when you contemplate the fine details you will be filled with wonderful memories of the times you enjoyed together and that these will bring you comfort and peace. Thank you so much for leaving us your review, we really appreciate your kind words. With warm wishes Kristina Customer Care

Posted 6 years ago

“pleasing to look at”

Helpful Report

Posted 6 years ago

Dear Terrence, We are so pleased that you were able to find an urn to suit your taste on our website. We hope that when you contemplate its beauty you may be filled with pleasant memories that bring you comfort and peace. Thank you so much for leaving us your review, we really appreciate you finding the time to do so especially at this difficult moment. With kind regards Kristina Customer Care

Posted 6 years ago

“Professional and caring experience. Informed me every step of the way about my order. My order arrived promptly and securely and the end result will certainly be cherished for years to come!”

Cherished Urns 5 star review on 1st October 2019

Helpful Report

Posted 6 years ago

Dear Katherine, Thank you for leaving us your review and for sharing the photo of the beautiful memorial pendant that we recently created for you. It looks absolutely lovely, and we hope that wearing it will bring you comfort and peace. We are so pleased that you found our policy of keeping you updated throughout the crafting process to be helpful that you entrusted us with this delicate task, We hope that when you contemplate its beauty and fine details you may be filled with happy memories that console you. With warm wishes Kristina Customer Care

Posted 6 years ago

“I order a gold ring with my dads ashes in it and i am very pleased with the ring and the service was excellent Thank you Mark”

Helpful Report

Posted 6 years ago

Dear Mark, Thank you for entrusting us with the delicate task of creating this very special memorial ring for you. We are delighted that you are totally satisfied with both the finished product and with our service. We hope that when you wear it you will feel your dad's presence with you still and that this will give you strength and bring you comfort. Thank you so much for taking the time to leave us your review, it is very much appreciated. With best wishes Kristina Customer Care

Posted 6 years ago

“They were very respectful, considerate and communication was great. Would highly recommend and my ring is a beautiful reminder of my loved one”

Helpful Report

Posted 6 years ago

Dear satisfied customer, Thank you for also leaving us your review of our company and for giving us your recommendation. We really appreciate your kind words as providing an outstanding and compassionate level of customer care is of the utmost importance to us. We hope that when you contemplate the beauty of this very special ring you will be filled with happy memories that bring you console and peace. With best wishes Kristina Customer Care

Posted 6 years ago

“From ordering to arrival of my beautiful ring I was kept informed, brilliant service. I’m so pleased with my ring with my Dads ashes in, it’s exactly how I imagined it to be.”

Cherished Urns 5 star review on 30th September 2019

Helpful Report

Posted 6 years ago

Dear Linda, Thank you for leaving us your review, we really appreciate you taking the time to do so. We are so pleased that you found our policy of keeping you updated throughout the crafting process to be helpful and we are glad that you entrusted us to create this very special memorial ring for you. We hope that when you wear this ring you will feel that your dad is still with you accompanying and guiding you always. With best wishes Kristina Customer Care

Posted 6 years ago

“Brilliant company, helpful and supportive in a difficult time - my ring is perfect and a special link to my Nan”

Helpful Report

Posted 6 years ago

Dear Sallyanne, Thank you for leaving us your review and for sharing the lovely photo of the special memorial ring we recently created for you. It is always nice for us to see the result of our craftsmanship on the finger it was designed and made for, and yours looks really beautiful. We are delighted that you are happy both with your ring and with our service and we hope that our policy of keeping you updated throughout the crafting process allayed any worries you may have had. We do our best to make the entire process as quick, simple, and stressfree as possible to try and make things a little bit easier at this sad time, With warm wishes Kristina Customer Care

Posted 6 years ago

“Bought the sterling silver stud earrings with clear coloured stone. They are well made with simple design and my our daughter loves them!”

Helpful Report

Posted 6 years ago

Dear Paula, We are so pleased that you were able to find the ideal pair of memorial earrings for your daughter and that you trusted us to create this very special personalised gift for her. We hope that when she wears them she will be comforted knowing that her departed loved one is still closeby and accompanying her always. Thank you so much for leaving us your review we really appreciate you taking the time to do so. With kind regards Kristina Customer Care

Posted 6 years ago

“Excellent customer service... extremely kind and very accommodating. Highly recommended.”

Helpful Report

Posted 6 years ago

Dear satisfied customer, Thank you for leaving our company a five-star review. We are delighted that you were pleased with our service and for giving us your recommendation. We aim to provide an efficient and compassionate level of customer care to all of our customers, to try to make things a little bit easier at this sad time. Thank you again for your kind words, they are very much appreciated by our team, With best wishes Kristina Customer Care

Posted 6 years ago

“I bought this a gift to a special friend who had lost her grandad my uncle. It came super fast we were very excited to find a beautiful tea light with 3 doves of the front of it it is elegant & beautiful it looked stunning light up. Thank you a super idea .”

Helpful Report

Posted 6 years ago

Dear Elaine, Thank you so much for taking the time to also leave us a company review, we really appreciate your kind words. We are so pleased that we were able to get this special item to you quickly and we hope that you and your friend will find comfort when you gaze into the flickering candlelight and remember the wonderful times you spent with your departed loved one. With warm wishes Kristina Customer Care

Posted 6 years ago

“Excellent service and quality, jewellery extremely efficient caring I would highly recommend them”

Helpful Report

Posted 6 years ago

Dear Jacqueline, We are delighted that you are totally happy with both the very special piece of memorial jewellery that we recently crafted for you and with our service. We hope that when you wear it you will feel your loved one still closeby and that this will bring you comfort and help you to find peace. Thank you so much for taking the time to leave us your review and for giving us your recommendation. We very much appreciate your kind words. With best wishes Kristina Customer Care

Posted 6 years ago

“Arrived within reasonable time Beautiful ring . Well made Handled with care Online communication good Trusted and will definitely use again”

Helpful Report

Posted 6 years ago

Dear Linda, Thank you for leaving us your review, we very much appreciate your taking the time to do so. We are so pleased that you are happy both with our service and with the very special personlised memorial ring that we recently crafted for you. Thank you for entrusting us with this delicate task and we hope that you will cherish it forever. With warm wishes Kristina Customer Care

Posted 6 years ago

“I was amazed with the service I received from cherished urns. Any questions or concerns I had were answered via email and dealt with almost immediately! I was amazed with how fast my emails were responded to and also how quickly my order was made and sent out. The whole process was so easy and definitely made me feel at ease. The ring we received containing my Nanna’s ashes is absolutely gorgeous and I cannot wait for my mum to have it for her 50th birthday. Thank you so much I would 100% recommend to anybody”

Helpful Report

Posted 6 years ago

Dear satisfied customer, Thank you for also taking the time to leave us such a lovely review of our company, we really appreciate your kind words and your recommendation. We are so pleased that you were happy with our service as providing an attentive and compassionate level of customer care is extremely important to us, and we are glad that our policy of keeping you updated throughout the crafting process helped to allay any worries you may have had. We are sure that your mum is going to be delighted with this very special gift and we hope that wearing it brings her comfort and peace. With warm wishes Kristina Customer Care

Posted 6 years ago

“Very best ring and small urn look great will ware the ring all the time”

Helpful Report

Posted 6 years ago

Dear John, We are so pleased that you are totally content with your recent purchases from us. We hope that wearing your very special personalized memorial ring will let you feel that your departed loved one is still close by always and that when you contemplate the beauty of the little keepsake urn you may be filled with happy memories that bring you comfort and peace. Thank you so much for taking the time to leave us your review, we greatly appreciate it. With warm wishes Kristina Customer Care

Posted 6 years ago

“Good communication & quickly received urn.”

Helpful Report

Posted 6 years ago

Dear Fiona, We are so pleased that you found a keepsake urn to suit your taste on our website and that we were able to get it to you quickly. We do our best to offer a wide selection of products to suit all tastes and budgets and to make the ordering process simple and with fast delivery to try and make things a little bit easier at this difficult time, Thank you for leaving us your review, we very much appreciate it. With kind regards Kristina Customer Care

Posted 6 years ago

“Perfect piece of jewellery, needed it back within a week to take on holiday with me and it arrived within 5 days . Absolutely love it .”

Cherished Urns 5 star review on 26th September 2019

Helpful Report

Posted 6 years ago

Dear satisfied customer, We are so pleased that you are completely happy with the special memorial pendant that we recently crafted to your specifications and that we were able to complete it in time to take on holiday with you. We do our utmost to offer an efficient and compassionate service and to make the entire crafting process as fast and stressfree as possible. Thank you for trusting us to create this piece of jewellery for you that we hope will bring you comfort and be cherished forever, and for sharing the lovely photo. With kind regards Kristina Customer Care

Posted 6 years ago

“The necklace I ordered is beautiful thank you :)”

Helpful Report

Posted 6 years ago

Dear Amy, We are so pleased that you found a memorial necklace that suited your taste and that you are happy with the product that you recently purchased from our website. We hope that wearing this very special pendant will bring you comfort and peace. With best wishes Kristina Customer Care

Posted 6 years ago

“Very quick at getting the information together and keep you in the loop from start to finish”

Helpful Report

Posted 6 years ago

Dear Tom, We are very pleased to hear that our policy of keeping you updated throughout the crafting process was helpful and that you found our ordering system easy to use. We do our best to make everything as quick, simple, and stress-free as possible, and to create unique pieces of jewellery that will be cherished forever. Thank you for leaving us your review, we very much appreciate you taking the time to do so. With kind regards Kristina Customer Care

Posted 6 years ago

Cherished Urns is rated 4.9 based on 4,972 reviews