CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,290 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,290 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful customer service. Thank you Jo and Kate!”

Helpful Report

Posted 5 years ago

No problem Nancy. Lets hope they get there with no problems this time :-). Jo, Cheerful Soles

Posted 5 years ago

“Prompt delivery. Very comfortable shoe.”

Helpful Report

Posted 5 years ago

Thank you Patrick. Best wishes, Jo - Cheerful Soles

Posted 5 years ago

“Good shopping experience, and delivery time good”

Helpful Report

Posted 5 years ago

Thank you Elizabeth. I hope that you like your new shoes. Kind Regains, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service. Delivery well packed and very swift. Delighted with my extremely comfortable first pair of Waldlaufer H-Sonja boots. These are so soft and roomy I shall be buying another pair of this make again in the near future. Glad I got the size 6 as I usually wear a thick pair of walking socks in the winter, but probably can go down to 5.5 for normal wear. Usually have a lot of problem finding shoes wide enough but these fit the bill perfectly, with no rubbing on the little toes.”

Helpful Report

Posted 5 years ago

Thanks for the review Rita. The H Sonja has been a popular style for us. I am please to know that you like your new boots. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Loved my shoes ,prompt delivery very satisfied .”

Helpful Report

Posted 5 years ago

Thanks Sharon. I'm glad to hear that you like your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I've been ordering for many years, great quality shoes from Cheerful soles, these latest Alegria sandals are cool and comfortable.”

Helpful Report

Posted 5 years ago

Ah, thanks for the lovely review Sofia. You'll be pleased to know that the Autumn / Winter styles are almost here. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Amazing online shop, great quality shoes and fast delivery!”

Helpful Report

Posted 5 years ago

Thank you very much! Best Wishes, Jo - Cheerful Soles

Posted 5 years ago

“Phoned and received help about the aspects of the shoes I was interested in ordering. Very helpful.”

Helpful Report

Posted 5 years ago

Thank you, we always like to chat through requirements with our customers as we know how stressful it can be when ordering footwear online. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very helpful staff. Good products,”

Helpful Report

Posted 5 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Wonderfully comfortable sandals which also look good. Delivered faster than expected”

CheerfulSoles 5 star review on 25th September 2020

Helpful Report

Posted 5 years ago

Thanks for taking the time to leave a review Lyn. I'm pleased to hear that you like your new Alegria Verona Sandals in Casual Friday. Kind Regards, Jo

Posted 5 years ago

“Received 2 pairs of Joya shoes in a short time frame given that we live in Canada. Fantastic quality. Yes, I would sincerely recommend this store and these products.”

Helpful Report

Posted 5 years ago

That's great to hear Natalie. Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Fantastic service great selection very happy”

Helpful Report

Posted 5 years ago

Thank you! Best wishes, Jo - Cheerful Soles

Posted 5 years ago

“Wonderfully comfy shoes and a very efficient delivery.”

Helpful Report

Posted 5 years ago

That's lovely to hear! Thanks for taking the time to complete a review of the service you received. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“I've had a couple of pairs before they're really comfy would certainly recommend them”

CheerfulSoles 5 star review on 15th September 2020

Helpful Report

Posted 5 years ago

Thanks for taking the time to leave a review for us Joan. I'm pleased to hear that you like your new Joya Sandals. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Great Joya shoes for my 89 year old Dad. Quality, comfort and style. Recommended by our podiatrist. Excellent service.”

Helpful Report

Posted 5 years ago

Thank you Sally. I'm pleased your Dad likes his new shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Always helpful and cheerful . I don't need to go anywhere else for shoes, they always have what I want and it's like walking on air when I walk in them.”

Helpful Report

Posted 5 years ago

Thanks for taking the time to leave a review Jennifer. We are expecting our Alegria Autumn styles to arrive in the next few weeks so keep and eye on the website. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Love the shoes so comfy cannot be without them now .”

Helpful Report

Posted 5 years ago

Thanks for leaving a review Caroline. I am pleased that you like your new Joya Electra trainers. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very satisfied with my purchase which was as described and delivered fairly promptly.”

Helpful Report

Posted 5 years ago

Thank you Ann. Best Wishes, Jo -Cheerful Soles

Posted 5 years ago

“Good looking shoes and very comfy.”

Helpful Report

Posted 5 years ago

Thank you Barbara. It's great to hear that you like your new Joya Shoes. Kind Regards, Jo -Cheerful Soles

Posted 5 years ago

“As always, delivery was prompt and efficient and the shoes are lovely and exactly as dcescribed.”

Helpful Report

Posted 5 years ago

Thanks! That's great to hear and just what you should expect. I hope that you enjoy your new shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,290 reviews