CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,291 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,291 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really lovely shoes and super speedy delivery, would highly recommend and definitely shop here again”

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Posted 5 years ago

Thanks Alayne - It's good to know that you like your new Alegria Shoes. Kind Regards, jo- Cheerful Soles

Posted 5 years ago

“Always pleasant and efficient service”

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Posted 5 years ago

Thanks Pat - we try our best :-). Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellence service in face of difficulty. My contact went out of her way to be helpful. Thank you.”

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Posted 5 years ago

Ah, thank you for taking the time to leave a review for us and it's absolutely no bother at all. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Easy to use web site, quick delivery and I just love the shoes!”

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Posted 5 years ago

Thanks for the review Jane. Great to know that you like your new Paloma shoes. We've added more Spring 2020 styles on the site. jo -Cheerful Soles

Posted 5 years ago

“Excellent product at great price. Well packaged and arrived quickly.”

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Posted 5 years ago

Thanks! Great to hear you were happy with your new shoes and our service. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent service - prompt response and sound advice. Have just discovered Alegria shoes so am thrilled that I can find comfy shoes that look after my poor misshapen feet!”

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Posted 5 years ago

Thank you Kay. I'm pleased that you have found shoes that you like, and that work for your feet. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Very comfortable. Hope they will help me with a foot injury.”

CheerfulSoles 5 star review on 27th January 2020

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Posted 5 years ago

Thank you for the review. I hope that the Joya Shoes work out with your foot injury and of course that you recover soon. Kind Regards, Jo -Cheerful Soles

Posted 5 years ago

“Beautiful and very comfortable. Perfect relief for the osteoarthritis in my knee.”

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Posted 5 years ago

That's great to hear! I'm pleased that you have found some footwear that helps and that you also like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Good: advice, customer care service and product.”

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Posted 5 years ago

Thank you for leaving a review for us. I hope that you like you new Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent customer service.”

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Posted 5 years ago

Thanks Shiela! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Good advice from the assistant which was confirmed by the product”

CheerfulSoles 5 star review on 25th January 2020

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Posted 5 years ago

Thank you for taking the time to complete a review for us. I hope that you like your new Joya Trainers. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Wonderful customer service. Accommodating. Responsive. Efficient. Quick delivery and email response times.”

CheerfulSoles 5 star review on 22nd January 2020

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Posted 5 years ago

Thanks for taking the time to leave a review for us. I'm pleased that we got the right size to you in the end and that it all worked out. Kind Regards, Jo - Cheerful Soles.

Posted 5 years ago

“Very happy with service. We had a shipping concern. And I was not charged shipping. Great communication and customer service. Thank you”

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Posted 5 years ago

Hello Steven, Thanks for the review - great that you got them in the end. Kind Regards. Jo - Cheerful Soles

Posted 5 years ago

“I have not yet worn my new shoes, but they look robust and comfortable - I cannot say more until I have walked a mile in my own shoes!”

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Posted 5 years ago

Thanks Vicky! Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Good reliable service. Order arrive at the time or before stated.”

CheerfulSoles 5 star review on 13th January 2020

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Posted 5 years ago

Thanks for the review Andrea. I hope that you are enjoying your new Athena Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“excellent service”

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Posted 5 years ago

Thank you for the review, I hope that you like your new Joya Shoes. Jo - Cheerful Soles

Posted 5 years ago

“In time👍 Perfect product 👍 Happy with it.👍”

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Posted 5 years ago

Thanks for the review. Jo - Cheerful Soles

Posted 5 years ago

“Great customer service and very fast delivery.”

CheerfulSoles 5 star review on 9th January 2020

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Posted 5 years ago

Thanks for the review Michelle, I hope you're liking your new Caiti Boots. Jo, Cheerful Soles

Posted 5 years ago

“Ordered on the phone, & the person couldn't have been more helpful. Order was delivered promptly & I love my walking trainers!! Will use this company again & will recommend it to my friends.”

CheerfulSoles 5 star review on 5th January 2020

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Posted 5 years ago

Thanks Louise. Great to hear that you like your new Waldlaufer trainers. Kind Regards, Jo -Cheerful Soles.

Posted 5 years ago

Thanks Louise. No problem at all ordering over the phone. It was lovely to speak with you. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

“Excellent product,prompt delivery”

CheerfulSoles 5 star review on 28th December 2019

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Posted 5 years ago

Thanks Cilla, I hope that you like your new Alegria Paloma Shoes. Kind Regards, Jo - Cheerful Soles

Posted 5 years ago

Thanks for the review Cilla. I hope that you like your new Alegria Palomas. Jo - Cheerful Soles

Posted 5 years ago

CheerfulSoles is rated 4.9 based on 1,291 reviews