CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,292 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,292 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Happy with the Joya trainers, the smart delivery - just an all-round good, online experience. Brilliant name for a company! ps. can't remember which delivery service but you fulfilled the order within 5 days!”

CheerfulSoles 5 star review on 30th August 2019

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Posted 6 years ago

Ah, thank you for such a lovely review Brian and for the compliment re our name (which we try to live up to)! Most importantly, it's great to hear that you are happy with your new shoes. It was Royal Mail for the delivery. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very helpful staff. Good stock for those with problem feet.”

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Posted 6 years ago

Thank you Dinah. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I wanted a pair of waterproof, trainer x walking shoes and was struggling to find something I liked of good quality until I found these. I am really happy with the Waldlaufer Shoes, they are well made, lightweight, comfortable and good value. Excellent advice from CheerfulSoles. I would highly recommend both the shoes and the company that sold them to me.”

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Posted 6 years ago

Thanks Eleanor. The Waldlaufer Holly Tex is a great all round walking trainer and we think, really good value for money. It's one of Waldlaufers best sellers and one of ours too. I'm pleased you like them. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Good shoes, great price, fast delivery .”

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Posted 6 years ago

Thanks Helen! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“This company must be one of the best when it comes to customer service. More than helpful, very knowledgeable and nothing was too much trouble.”

CheerfulSoles 5 star review on 20th August 2019

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Posted 6 years ago

Thanks Alison - Thanks for the review. Glad you are happy. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Satisfied. Quick delivery.”

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Posted 6 years ago

Thanks for taking the time to complete a review for us. Kind Regards, Jo - Cheerful Soles.

Posted 6 years ago

“Even in France it arrived very fastly. The only bad point is that it arrived by plane. I bought shoes made in spain to avoid the huge carbon footprint due to global trade usualy in place in shoes production. There's a lot of different ways to cross the channel... I guess maybe there's a problem because of the Brexit.”

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Posted 6 years ago

Thanks for the review. Jo, Cheerful Soles

Posted 6 years ago

“These are excellent footwear! I have been wearing Joya for 4 years now and they significnatly helped with my achilles heel pain. When I wear 'normal' shoes within a few days my tendons become painful again. Would highly recomment Joya shoes for comfort and foot/back pain relief”

CheerfulSoles 5 star review on 17th August 2019

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Posted 6 years ago

Thank you. It's good to hear that you've found a brand that work for you. i will share your comments on the product page for the Mens Paso Fino ll. Many Thanks - Jo, Cheerful Soles

Posted 6 years ago

“We are Canadians who ordered shoes to be delivered to one of our holiday locations in England. The shoes arrived promptly, but we have not yet picked them up. The customer service aspect was very good.”

CheerfulSoles 5 star review on 15th August 2019

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Posted 6 years ago

Thanks Donna. I hope you like your new Joya Shoes

Posted 6 years ago

“Very helpful and knowledgeable staff, nothing is too much trouble. Alegria shoes have been my saviour as I have had multiple foot surgeries and at last have comfortable and slightly funky shoes which I love and which are admired by many.”

CheerfulSoles 5 star review on 14th August 2019

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Posted 6 years ago

Thank you for the review Julie. I love this colour. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“This is my first purchase of Joya shoes. I am very happy with the advice I was given and also am very satisfied with the sandals which I chose from the Sale range.”

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Posted 6 years ago

Thanks Jane - It's good to know that you are happy with your new Joya Sandals and with the advice we gave you. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“bought for my brother as president On first try felt he was walking on air”

CheerfulSoles 5 star review on 13th August 2019

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Posted 6 years ago

Thanks for the review - lots of customers describe the same feeling when wearing Joya Shoes. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Great sandles and very comfortable it was such a good service and a lovely lady took my order and we had a nice chat what I call lovely old fashioned service will buy from you again thank you”

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Posted 6 years ago

Thank you so much for such lovely kind words. I pleased to hear that you like your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“First pair of Joya sandals I've bought. It's not stopped raining since they arrived so not worn them other than round the house so far! look good and can't wait for the sun to shine again.”

CheerfulSoles 5 star review on 12th August 2019

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Posted 6 years ago

Thanks Charles. Hopefully you've now had a chance to wear them. Jo - Cheerful Soles

Posted 6 years ago

“Excellent service. No need to say more.”

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Posted 6 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Very good, thanks so much. Only thing I would say is it recommended I take a size down for my Alegria shoes and although they do fit I think my usual size might have been better especially for thick tights in winter. Gorgeous shoes though and so thrilled to find a UK supplier. Thank you.”

CheerfulSoles 5 star review on 8th August 2019

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Posted 6 years ago

Thanks for the review. You may find that over time the leather will give. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Good delivery service 👌”

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Posted 6 years ago

Thank you Helen. I hope that you like your new shoes. kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Great value in the sale. The shoes arrived in good time. Very pleased.”

CheerfulSoles 5 star review on 3rd August 2019

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Posted 6 years ago

Thanks Philip. Glad you managed to get a bargain in the sale. Appreciate the feedback and rating - thank you! Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“Great product and good service”

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Posted 6 years ago

Thanks James. Good to hear that you are happy with your new shoes and our service. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

“I bought a pair of Joya Shoes from Cheerful Soles. I LOVE the shoes and they were delivered promptly. I will definitely by from you again.”

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Posted 6 years ago

Thank you Arah, that's great to hear. Kind Regards, Jo - Cheerful Soles

Posted 6 years ago

CheerfulSoles is rated 4.9 based on 1,292 reviews