Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,661 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 5th May 2025

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful and smart products”

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Posted 4 years ago

“Received excellent service as our item which we required quickly for the arrival of a rescue dog - arrived on time as it’s a lovely quality”

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Posted 4 years ago

“We bought a whippet collar and house collar for our whippet Bella. She is a blue whippet and the orange looks gorgeous on her, she loves her house collar too. The leather is of good quality and is very well made. We are very pleased with our purchase.”

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Posted 4 years ago

“My dachshund loves her new bed. So well made and looks gorgeous”

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Posted 4 years ago

“A lovely range of attractive, comfortable and well made and easy to care for products. Did I mention the fabulous double fleece blankets?”

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Posted 4 years ago

“I am always trying to tell all friends , the only company for your dogs beds , is Charley Chau!. The snuggle beds , are truly the best design ever thanking you. 💕.”

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Posted 4 years ago

“Wonderful dogs beds. So comfy and very high quality. Worth the money as last ages - we’ve just bought a replacement bed for our dogs after 7 years. Brilliant customer service too. Would highly recommend.”

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Posted 4 years ago

“Excellent quality collar. Much more comfortable than the one we were using.”

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Posted 4 years ago

“Good communication & parcel arrived quickly.”

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Posted 4 years ago

“Brilliant service, I queried something on e mail, they responded immediately and even called me to follow up. Well done Charley Chau”

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Posted 4 years ago

“Gorgeous Ruby little house collar for blu our whipped. Fabulous service and quality x”

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Posted 4 years ago

“Charley Chau must love dogs because they make such lovely beds for them.”

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Posted 4 years ago

“Chester loves his snuggle bed! Prompt delivery, well packaged. I foolishly ordered the wrong size and they were ready kind and swooped it. Would definitely recommend.”

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Posted 4 years ago

“Stunning dog bed, exceptional flexible service and communications. Would recommend and look forward to using again!! Thank you”

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Posted 4 years ago

“Once again excellent quality and service from Charley Chau.”

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Posted 4 years ago

“Really cuddly and snuggly - lovely.”

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Posted 4 years ago

“Such lovely and friendly customer service. Will absolutely be back for more!!”

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Posted 4 years ago

“Fantastic and very reliable company. And the products are great! The customer service is very courteous and helpful, very quick in providing answers to questions.”

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Posted 4 years ago

“This is my second order from Charley Chau. I got the oatmeal fake fur blanket in large for our own bed because we loved the slinky mink blanket. The oatmeal blanket is gorgeous. Our elderly dog no longer sleeps under the doona with us, he sleeps between the mink blanket and this new blanket at the feet of our bed, loves it! It is nice and thick, not quite as soft as the mink blanket, more the feel of fake fur, the quality is superb. I have to comment on the very quick delivery, it arrived quicker than orders from our own country!”

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Posted 4 years ago

“Bought a Snuggle bed for my whippet pup. Excellent design for the short haired hound with it’s built in cover. I know he’ll be snug all winter in this lovely bed.”

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Posted 4 years ago

Charley Chau is rated 4.9 based on 1,661 reviews