Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,661 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 13th November 2021

Daphne B

Charley Chau 5 star review on 11th September 2021

Åse L

Anonymous

Anonymous // 01/01/2019

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“My Jack Rascal loves her smart, well made Dotty dove grey snuggle sack.”

Helpful Report

Posted 6 years ago

We are so pleased that your dog loves her Snuggle Bed, thank you so much for letting us know. Best wishes, Laura

Posted 6 years ago

“Lovely bed and very comfortable but Medium size seems very small and I should have ordered bigger . But excellent service and lovely product .”

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Posted 6 years ago

Thank you for your review, we are sorry to hear that the bed is a little small - we do offer refunds and exchanges as long as the bed hasn't bee used. Please do let us know on hello@charleychau.com if there is anything we can help you with. We are pleased to hear that you are happy with the quality and service you have received. Best wishes, Laura

Posted 6 years ago

“Hi I bought the large doughnut bed a little while ago for my Labrador Freddie and he loves it, its perfect so i have now bough another one for him for when he is at work with me. it is worth the money. kr Joanne Wood”

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Posted 6 years ago

Thank you so much for your review, we are so pleased that Freedie is happy with his Ducky Donuts beds. - Lucky thing having two of them!! Best wishes, Laura

Posted 6 years ago

“Bought a fabulous collar for my whippet Hattie...she loves it & so do we.”

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Posted 6 years ago

We are so pleased that Hattie loves her new collar, I am sure she looks gorgeous. Thank you very much for leaving a lovely review. Best wishes, Laura

Posted 6 years ago

“Fast delivery.”

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Posted 6 years ago

Thank you so much for your review, we are pleased that you are happy with your delivery. Best wishes, Laura

Posted 6 years ago

“Excellent services and the dog bed is great”

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Posted 6 years ago

We are so pleased that you are happy with your Charley Chau bed! Thank you so much for your review. Best wishes, Laura

Posted 6 years ago

“Excellent service , very speedy great product.”

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Posted 6 years ago

Thank you for your review, we are so pleased that you are happy with your Charley Chau order. Best wishes, Laura

Posted 6 years ago

“Very fast service plus updates to show when dispatched.”

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Posted 6 years ago

We are pleased that you are happy with the service you received, thank you very much for leaving us a review. Best wishes, Laura

Posted 6 years ago

“Beautiful, soft leather collar. It fits perfectly and I love the raspberry colour for Tilly. She looks so pretty in it 😍😍”

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Posted 6 years ago

We are so pleased that Tilly is happy with her new collar! We are sure she looks beautiful! Thank you for leaving us a review. Best wishes, Laura

Posted 6 years ago

“As usual, great products, great customer service. Thank you!”

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Posted 6 years ago

You are very welcome, thank you for your lovely review. We are so glad that you are happy with your Charley Chau! Best wishes, Laura

Posted 6 years ago

“Good web site easy to order delivery when promised excellent product. My dog loves it and so do I. Your face book updates are great . You care about your customers and it shows in everything you do.”

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Posted 6 years ago

Thank you so much for your lovely review - it is so nice to hear, we are so pleased that you are happy with your Charley Chau! Best wishes, Laura

Posted 6 years ago

“This is my second Charly Chau order as I’m sure my dogs would judge me if I offered them anything other than a Charly Chau! What a brilliant business that invests in quality and service. Definitely coming back in the future.”

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Posted 6 years ago

Thank you so much for your lovely review, we are so pleased that you are happy with your Charley Chau beds and blankets. We look forward to speaking with you in the future. Best wishes, Laura

Posted 6 years ago

“Fantastic speedy service. I've ordered quite a few things now (almost become addicted!) and everything has been gorgeous & speedily delivered. The products are top notch. Bailey (our lagotto) now has a lovely linen weave deeply dishy bed for downstairs & a cloud velour deeply dishy upstairs. With contrasting fleeces. And a comforter on the sofa. Yes.....a very spoilt doggy!”

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Posted 6 years ago

Thank you so much for your review, we so so pleased that you are happy with your Charley Chau beds and blankets. Bailey sounds like a very lucky dog! Best wishes, Laura

Posted 6 years ago

“This is a lovely faux fur blanket my dogs both try and get into the bed that it is in. It is worth every penny. My none fog friend is thinking of getting one to throw over her foot stool”

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Posted 6 years ago

Thank you so much for your lovely review, we are so pleased that you are happy with your faux fur blanket! So funny that your friend is thinking of getting one although she doesn't have a dog! Best wishes, Laura

Posted 6 years ago

“Great product and very efficient service, will definitely use them again.”

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Posted 6 years ago

Thank you so much for your review, we are so pleased that you are happy with your Charley Chau purchases. Best wishes, Laura

Posted 6 years ago

“My sausage dog loves curling in these v soft blankets”

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Posted 6 years ago

We are so pleased that your Sausage Dogs are happy with their Charley Chau blankets. Best wishes, Laura

Posted 6 years ago

“Excellent!”

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Posted 6 years ago

Thank you for your review, we are so pleased you are happy with your Charley Chau. Best wishes, Laura

Posted 6 years ago

“Professional service and helpful advice.”

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Posted 6 years ago

Thank you for your review, we are so pleased you are happy with your Charley Chau purchase. Best wishes, Laura

Posted 6 years ago

“Leather collar was really lovely quality.”

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Posted 6 years ago

Thank you for your review, we are really pleased that you are happy with your collar. Best wishes, Laura

Posted 6 years ago

“Thank you soooo much for my lovely new doughnut bed my mummy purchased from Crufts!!!! I love it so much I have even stopped sleeping on their bed! Plus it looks amazing 🐶Ozzy the Cockerpoo 💙”

Helpful Report

Posted 6 years ago

Thank you for your review Ozzy, we are so pleased that you love your new bed!! - Enjoy! Best wishes, Laura

Posted 6 years ago

Charley Chau is rated 4.9 based on 1,661 reviews