Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,661 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 13th November 2021

Daphne B

Charley Chau 5 star review on 11th September 2021

Åse L

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There really is no other when it comes to beautiful and durable dog beds: I buy my dog new beds not because they are worn but because I love all the different designs so much! Ordering is super easy and delivery has always been super speedy.”

Helpful Report

Posted 6 years ago

Thank you so much for your lovely review - we are thrilled that you are so happy with your Charley Chau purchase. Best wishes, Laura

Posted 6 years ago

“As with all of the beds and blankets I have ever had from Charley Chau the quality is excellent and my lucky dogs love them all. Xx”

Helpful Report

Posted 6 years ago

We are so pleased to hear that you are happy with your Charley Chau purchase. Thank you for your lovely review. Best wishes, Laura

Posted 6 years ago

“Really love the dog bed lovely quality a little more than I would normally pay But worth it”

Helpful Report

Posted 6 years ago

Thank you for your review, we are so pleased that you are happy with your Charley Chau bed. Best wishes, Laura

Posted 6 years ago

“What can I say, these beds are amazing. When moving into my new home and having wooden floors for the first time, I needed beds that were super comfy and as I was planning on getting puppies, needed to be machine washable. I started off with one of the spotty beds, and soon bought another, one each for my dogs. When the boys came in the June, I realised I needed another bed and having washed them repeatedly and seen how brilliantly they kept their shape and bounce, I had no hesitation about buying another. I can not resist them and have now purchased yet another, one for each of my dogs. I can not stress enough how beautiful they are and how practical. From my old boy of 13 to the young pups of 11 months, they all love sleeping in these beds. They also have amazing customer service and super fast delivery. Highly recommend these products.”

Helpful Report

Posted 6 years ago

Thank you so much for your wonderful review, we are so thrilled that you are so happy with your Charley Chau purchase - it is so lovely to hear. Best wishes, Laura

Posted 6 years ago

“Easy to purchase. Quick delivery. Good quality bed. The handwritten card is a very nice personal touch.”

Helpful Report

Posted 6 years ago

Thank you so much for your lovely review, we are so pleased that you are happy with your Charley Chau bed. Best wishes, Laura

Posted 6 years ago

“I dithered for ages over buying one of these for my whippet now I have I wish I'd bought one ages ago! He loves it. Need a crowbar to prise him off it!”

Helpful Report

Posted 6 years ago

Thank you for your review, we are so pleased that you decided to go ahead and buy a Charley Chau bed. We are so pleased that your Whippet loves it! Best wishes, Laura

Posted 6 years ago

“Great dog beds and collars and blankets, we have been using them for good few years now. Customer service is extremely good. Our dogs love the beds and collars look stylish. Very good quality. Thank you Charley Chau, we have vey very vey happy customers!”

Helpful Report

Posted 6 years ago

Thank you very much for your wonderful review - it is so lovely to hear that your dogs are so happy with their Charley Chau beds and collars! Best wishes, Laura

Posted 6 years ago

“Our dogs love these Charley Chau snuggle beds we’ve got them time and time again. The waterproof liners are a great addition, especially when the dogs are a little damp after a walk or when they are in heat.”

Helpful Report

Posted 6 years ago

Thank you very much for your review, we are so pleased that you are happy with your Snuggle Bed and waterproof liners. Best wishes, Laura

Posted 6 years ago

“Unlike previous collars this one is made to last. Great quality and worth the extra money 💰”

Helpful Report

Posted 6 years ago

Thank you so much for your review, we are so pleased that you are happy with your collars. Best wishes, Laura

Posted 6 years ago

“Beautifully soft, quality leather. Shipped to France more quickly than expected. Very pleased!”

Helpful Report

Posted 6 years ago

Thank you so much for your review, we are so pleased that your collar was a hit! Best wishes, Laura

Posted 6 years ago

“Our fizzy loves her new bed 😍”

Helpful Report

Posted 6 years ago

We are so pleased that Fizzy loves her new Charley Chau bed - thank you so much for letting us know. Best wishes, Laura

Posted 6 years ago

“review for faux fur oatmeal blanket. I dithered for ages over one of these for my whippet now I've made the decision wish I'd done it sooner. Dog absolutely loves it. Need a crowbar to prise him off it!”

Helpful Report

Posted 6 years ago

Thank you so much for your lovely review, we are so pleased that your whippet loves their Charley Chau bed! Best wishes, Laura

Posted 6 years ago

“Easy to order great quality delivery was fast. Overall I’m really happy with my purchase.”

Helpful Report

Posted 6 years ago

Thank you so much for your review, we are so pleased that you are happy with your Charley Chau purchase. Best wishes, Laura

Posted 6 years ago

“One word sums up the Charley chau experience - EXCELLENT!!!”

Helpful Report

Posted 6 years ago

Thank you so much for your wonderful review, we are so pleased that you are happy with your Charley Chau purchase. Best wishes, Laura

Posted 6 years ago

“Fantastic. Thrilled with my dog bed. Brilliant quality and looks super smart. Plus my doggies love it!”

Helpful Report

Posted 6 years ago

Thank you so much for your review, we are so thrilled that you are happy with your Charley Chau Rattan Basket and your dog loves it - it is always wonderful to hear. Best wishes, Laura

Posted 6 years ago

“Gigi’s Charley Chau bed has been the best purchase ever, she absolutely loves it and we struggle to get her out of there sometimes! Thanks Charley Chau, I cannot reccomend buying one of these for your Italian greyhound enough and the quality is fantastic!”

Helpful Report

Posted 6 years ago

Thank you so much for your wonderful review, we are so pleased that Gigi is happy with her Charley Chau bed! Best wishes, Laura

Posted 6 years ago

“Live Charley chau! The products are made to such high quality and the staff are so friendly - customer service is amazing! Thanks Charley chau!”

Helpful Report

Posted 6 years ago

Thank you for your wonderful review, we are so pleased that you are happy with your Charley Chau purchases. It is always so wonderful to hear. Best wishes, Laura

Posted 6 years ago

“The snuggle bed is beautiful! It looked so cosy online and even better in reality. Arrived to us in New Zealand with a few days. I’m sure our new whippet puppy is going to love it.”

Helpful Report

Posted 6 years ago

We are so pleased that you are happy with your Snuggle Bed purchase, we hope that your whippet puppy loves it! - Please do let us know how you get on. Best wishes, Laura

Posted 6 years ago

“I recently purchased the raised wooden dog bed, day mattress and fleece blankets for my chocolate Labrador Seamus. He absolutely loves his new bed as it is extremely comfy and large enough for him to lie flat in. It also looks very stylish in our home.”

Helpful Report

Posted 6 years ago

Thank you for your wonderful review, we are so pleased that you are happy with your Raised Wooden bed, Day Bed Mattress and Fleece Blanket. - we are thrilled that Seamus loves his new bed! Best wishes, Laura

Posted 6 years ago

“Super products, super people.”

Helpful Report

Posted 6 years ago

Thank you so much for your review, we are pleased that you are happy with your Charley Chau products. Best wishes, Laura

Posted 6 years ago

Charley Chau is rated 4.9 based on 1,661 reviews