Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,661 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 5th May 2025

451

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Exactly what we wanted so that Bella the whippet can be comfortable in front of the fire. Beautiful colour and quality. She loves it - snuggled up on it right away.. Thank you!”

Charley Chau 5 star review on 29th October 2020

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Posted 4 years ago

“As always , fabulous product , & very nice Friendly people to do business with. Thank you 😊.”

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Posted 4 years ago

“Nico my whippet puppy was not sleeping through the night and keeping me up. Then I gave him his first snuggle bed and from that night on he slept right through. So snuggly and cosy was he and my sanity was saved from sleep deprivation! He has grown somewhat and is delighted with the same snuggle bed in the large size. Thank you Charley Chau”

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Posted 4 years ago

“Great service and products will definitely shop again”

Charley Chau 5 star review on 26th October 2020

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Posted 4 years ago

“We have bought various beds and blankets over the years and the quality has never wavered. The ladies are always friendly and helpful if guidance is needed.”

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Posted 4 years ago

“The best of the best: nice blankets to have in one's home but practical too and loved by my dogs”

Charley Chau 5 star review on 22nd October 2020

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Posted 4 years ago

“Great service. Fast , helpful and informative.”

Charley Chau 5 star review on 19th October 2020

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Posted 4 years ago

“The snuggle bed is really beautiful and comfy. Our dogs love it. The delivery was very quick. Thank you!”

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Posted 4 years ago

“Always happy with my purchases and always feels like a personal service. Love all of the Charley Chau products and the Charley Chau gang”

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Posted 4 years ago

“My dog loves the new bed but will take a while to get use to”

Charley Chau 5 star review on 16th October 2020

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Posted 4 years ago

“Always fabulous products, love everything”

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Posted 4 years ago

“The Russian blue faux fur Dog blanket is beautiful so soft, I’ve also purchased the grey faux fur last year and it’s not half as nice, disappointing that the quality isn’t as good as this years”

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Posted 4 years ago

“Great service and arrived quickly in Australia despite Covid restrictions. Our Italian greyhound jumped into it straight away!!!”

Charley Chau 5 star review on 13th October 2020

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Posted 4 years ago

“The ladies at Charley Chau were super helpful and kind. One of the items I ordered was out of stock but was still delivered ahead of the quoted delivery time. I was kept up to date via email.”

Charley Chau 5 star review on 11th October 2020

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Posted 4 years ago

“Excellent quality and service”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“I think I may need to buy another ducky donut bed as my toddler loves it just as much as the dog! Thankfully we ordered a large so both fit in it perfectly. It’s ridiculously comfy and a firm favourite in our house!”

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Posted 4 years ago

“My dog loves his new mini bolster. Resting his head on it now.”

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Posted 4 years ago

“My whippet enjoys her snuggle bed, which I hope will offer her some respite when the fireworks take off.”

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Posted 4 years ago

“Think it’s still a hit”

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Posted 4 years ago

Charley Chau is rated 4.9 based on 1,661 reviews