Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,661 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 13th November 2021

Daphne B

Charley Chau 5 star review on 11th September 2021

Åse L

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, quick and easy to order would definitely use again”

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Posted 5 years ago

“By no means a cheap product but you get what you pay for. Paying £30 plus a time for cheaper alternatives which are shredded by my whippet within a few weeks against buying Charley Chau which lasts over two years, it's a no brainer.”

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Posted 5 years ago

“excellent beds”

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Posted 5 years ago

“Beautifully made, quality dog bed that will last for many years (we have a larger one that is still excellent several years on). Nice colour (a little bit lighter than the pewter of a few years back). Arrived within a couple of days with a lovely handwritten thank you for the order. What's not to like?! Cannot recommend highly enough.”

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Posted 5 years ago

“A loyal over 2 year customer, love all products!”

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Posted 5 years ago

Thank you so much for your review Elena. I'm so glad that you love all of our products! Best wishes, Alyson

Posted 5 years ago

“Very good service, item arrived on time.I am very pleased with the quality”

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Posted 5 years ago

Thank you so much for your review. I'm so glad that you love your Charley Chau and are happy with the quality and the service. Best wishes, Alyson

Posted 5 years ago

“The most helpful customer service ever, nothing is too much trouble. Bed is beautifully made and extremely comfy and luxurious.”

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Posted 5 years ago

Thank you so much for your review. I'm so glad that you love the bed and the quality of our service. Best wishes, Alyson

Posted 5 years ago

“This is our second collar from Charley Chau. Beautiful quality and colours. Will always buy Charley Chau! We also love the beds.”

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Posted 5 years ago

Thank you so much for your review. I'm so glad that you love the collar and the beds you have from Charley Chau. Best wishes, Alyson

Posted 5 years ago

“Beautiful bedding arrived in SA last week. Exceptional service and quality from this magnificent shop. Thank you x”

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Posted 5 years ago

Thank you so much for your review. I'm so glad that that you love your Charley Chaus and that you are happy with the quality of our service. Best wishes, Alyson

Posted 5 years ago

“I ordered a black, 14" house collar for my black lurcher, carefully following the measuring instructions. It looks great and although I ordered it in black, I was very tempted by the wonderful range of colours on offer. My only regret is that it is a bit too big and has fallen off once. I may have to order another, smaller one if this one gets lost. It would be good if there were half-inch sizes.”

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Posted 5 years ago

Thank you so much for your review. I'm so glad that you like the collar and I'm sorry to hear that the measurements that you took were slightly large for your dog's neck. We do make collars in half sizes and so if you would like to get in touch with us at hello@charleychau.com we can work out if the current collar can be adjusted to fit your dog. Best wishes, Alyson

Posted 5 years ago

“Both my Italian Greyhounds look even more handsome with their beautiful collars! Excellent quality and doing business with Charley Chau was a pleasure. Highly recommend!”

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Posted 5 years ago

“Ned loves his new bed. He also loved his personalised note. Thank you.”

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Posted 5 years ago

Thank you so much for your review. I'm so glad that Ned loves his new bed! Best wishes, Alyson

Posted 5 years ago

“Always perfect dog beds, always perfect service!”

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Posted 5 years ago

Thank you so much for your review. I'm so glad that you love your Charley Chau beds and are happy with the quality of our service! Best wishes, Alyson

Posted 5 years ago

“My whippet Lilly loves everything Charley Chau. The snuggle beds and the covers are of the best quality and wash well. Highly recommend.”

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Posted 5 years ago

Thank you so much for your review. I'm so glad that you and Lilly both love your Snuggle Bed! Best wishes, Alyson

Posted 5 years ago

“This purchase with Charley Chau has been faultless from beginning to end. From receiving help with deciding which size collars to buy to the prompt delivery and excellent quality product, I cannot recommend Charley Chau highly enough. Thank you!”

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Posted 5 years ago

Thank you so much for your review. I'm so glad that you love the collar and are happy with the service we provided. Best wishes, Alyson

Posted 5 years ago

“Excellent service and a beautiful collar. Our Lurcher Murphy looks very handsome in his gorgeous Madeira collar. Very impressed with the packaging too! Thank you x Mrs Q, Cambridge”

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Posted 5 years ago

Thank you so much for your review. I'm so glad that Murphy and yourself love the collar and packaging. Best wishes, Alyson

Posted 5 years ago

“Bought the snuggle bed for my Dachsund, (the 2nd one) who loves it. Makes him feel secure and often retires early and sneaks off to get inside the bed!”

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Posted 5 years ago

Thank you so much for your review. I'm so glad that you and your Dachshund love the Snuggle Bed! Best wishes, Alyson

Posted 5 years ago

“Such good quality - worth the price”

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Posted 5 years ago

Thank you so much for your review. I'm really glad that you are happy with the quality of your Charley Chau. Best wishes, Alyson

Posted 5 years ago

“Thrilled with my purchases. Super quality soft leather and workmanship not to mention, very smart and elegant collars and leads. Thank you very much.”

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Posted 5 years ago

Thank you so much for your review. I am so pleased that you love the quality and craftsmanship of our collars and leads. Best wishes, Alyson

Posted 5 years ago

“Excellent customer service and I loved the little hand written note a lovely personal touch.”

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Posted 5 years ago

Thank you so much, we really want to go over and above with our customer service and so it is great to get good feedback. Best wishes, Alyson

Posted 5 years ago

Charley Chau is rated 4.9 based on 1,661 reviews