Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road, Manchester, Lancashire
Rating: 4.91

4.9 Rating 1,761 Reviews

97 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau are award-winning British designers, specialising in creating exceptional luxury dog beds and dog blankets that are designed for sublime comfort, beautiful interior styling and unbeatable performance over time.

Since 2010, our work has been informed by intelligent design to create the unique Charley Chau collection of dog beds and blankets, with happy customers in over 60 countries around the world.

We are so proud that Charley Chau is trusted by so many discerning dog lovers to keep their dogs in the comfort all dogs deserve.

Visit Website

Phone:

0161 848 8702

Email:

hello@charleychau.com

Location:

Unit F, The Courts,
Kestrel Road,
Manchester
Lancashire
M17 1SF

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Charley Chau 5 star review on 26th January 2026

Charley Chau 5 star review on 6th December 2025

Lynne L

463

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous snuggle bed for our Jack Russell, who hates being cold and LOVES her new bed. Excellent customer service when I changed my mind about the cover colour - easy swap. Five stars.”

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Posted 2 years ago

Thank you so much and I'm glad we were able to help!

Posted 2 years ago

“Just simply beautiful , stylish , comfortable dog beds”

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Posted 2 years ago

Hi Pollyanna, Thank you so much for your review and your continued support! Bests, Jenny

Posted 2 years ago

“We have many snuggle beds which are great. The new snuggle bag looks like it’s going to be a hit too! All items are fantastic quality and wash perfectly.”

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Posted 2 years ago

Hi Jane, Thank you so much for the five star review and your continued support! Bests, Jenny

Posted 2 years ago

“Great customer service, good quality items, fast and efficient delivery. Very happy again with the Charlie Chau experience.”

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Posted 2 years ago

Than you so much, Terry!

Posted 2 years ago

“Top quality product. My whippet seems to love it and sleeps through the night in her bed. Pick-up was easy and convenient.”

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Posted 2 years ago

Thank you so much, Thomas!

Posted 2 years ago

“Amazing customer service. Such beautiful and well made beds!”

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Posted 2 years ago

Thank you Shalini and I'm glad we were able to help! Bests, Jenny

Posted 2 years ago

“Love their beds and their snuggle beds. They are so helpful and friendly,”

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Posted 2 years ago

Thank you so much Lucrese!

Posted 2 years ago

“My girls are enjoying their new collars, and I adore the colour!”

Charley Chau 5 star review on 9th February 2024

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Posted 2 years ago

Thank you so much for the five star review and the gorgeous photo of you girls. Smooches to them both xx

Posted 2 years ago

“The two travel pads are absolutely beautiful and lovely quality. They came in double quick time as usual. I can't recommend this company enough!”

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Posted 2 years ago

Thank you so much, Caroline!

Posted 2 years ago

“Super quick delivey and the best quality dog beds. They are made so well, and the velour fabric is just gorgeous. The team are quick to communicate, such a lovely independent business to support.”

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Posted 2 years ago

Thank you so much, Jessica!

Posted 2 years ago

Hi Jessica, Thank you and glad you're happy with the bed as well! Bests, Jenny

Posted 2 years ago

“Absolutely stand out products for Italian Greyhounds and even better customer service. One of the few that you can actually speak to a human. Thank you so much. Our iggy has been a fan for over 7 years and we have just treated him to another snuggle bed.”

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Posted 2 years ago

Hi Mariela, Thank you so much for your continued support for Charley Chau and the lovely review! Bests, Jenny

Posted 2 years ago

“So delicious that I wish I was a whippet .”

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Posted 2 years ago

Hahaha. Thank you!

Posted 2 years ago

“Excellent product and service”

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Posted 2 years ago

Thank you, Jeremy!

Posted 2 years ago

“Excellent dog beds, our rather spoilt whippet wouldn't sleep in any thing else. Professional and friendly to deal with too.”

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Posted 2 years ago

Thank you so much, Alan!

Posted 2 years ago

“Our dog loves his new bed. Very good quality and so great that it is easy to wash too!”

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Posted 2 years ago

Hi Lewis, Thank you taking the time to write your review and I'm so glad the bed has been a hit with your dog! Bests, Jenny

Posted 2 years ago

“Lovely dog bed but ordered the wrong size - too big. Dog has looked at it but prefers tatty old basket! So sorry - an expensive mistake!”

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Posted 2 years ago

Hi Jennifer, Thank you so much for the five star review and I am sorry the bed hasn't been a hit with your dog. If the bed hasn't been used, I'm happy for the bed to be returned and we can exchange it for a smaller size/different bed. Drop us a line on hello@charleychau.com. Bests, Jenny

Posted 2 years ago

“Simply amazing- great product and brilliant service”

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Posted 2 years ago

Thank you so much Matt!

Posted 2 years ago

“The dog bed was really beautiful. Stylish in a low key way and just as I hoped... except I had only read the inside dimensions so very frustratingly it didn't fit where it needed to go. I phoned Charles Chau and the staff member was extremely helpful, we arranged a swap snd the new one fits just right. And the dog loves it!”

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Posted 2 years ago

Hi Catharine, Thank you for your your review and I'm glad we were able to sort everything out! Bests, Jenny

Posted 2 years ago

“Super quality and custoer service. My whippet is so cosy and happy with the new ocver. The best beds worth the investment.”

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Posted 2 years ago

Thank you so much, Lucinda!

Posted 2 years ago

“Very efficient.”

Charley Chau 5 star review on 22nd January 2024

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Posted 2 years ago

Hi Penny, Thank you so much for the five star review and the lovely photo. Happy Snuggling! xx Bests, Jenny

Posted 2 years ago

Charley Chau is rated 4.9 based on 1,761 reviews