Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,714 Reviews

98 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 24th August 2025

454

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful faux blanket for my dog. She loves it! I wish I had one”

Helpful Report

Posted 2 years ago

Hi Victoria, Thank you for leaving a review. I'm glad your dog loves her new Faux Fur, I hope she shares with you! Best wishes, Chloe

Posted 2 years ago

“Excellent service and communication. The original order wasn't in stock and we were offered an alternative. We only had to wait a little while to receive the bed we wanted.”

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Posted 2 years ago

Thank you for your review Gillian. Its great to hear you were happy with the service provided. Best wishes, Chloe

Posted 2 years ago

“Great company with fantastic products and customer service. It’s a premium product/price, but you get what you pay for!”

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Posted 2 years ago

“We've been buying Charley Chau cave beds for a long time now. Our two chunky whippets, Archie and Bertie, love them. They even get inside their cave beds when it is 40 degrees! 🥵”

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Posted 2 years ago

Hi Hilary, Thank you for taking the time to leave a review and for your continued custom. That video of Bertie and Archie really is the best! Best wishes, Chloe

Posted 2 years ago

“Beautiful luxurious mattress, unfortunately too large & thick for my pooch. I had problems with Parcelforce returning the item, thankfully Chloe at Charley Chau was amazing. Parcel finally delivered & refund processed. Highly recommend”

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Posted 2 years ago

Thank you so much for leaving such a lovely review, it really does mean the world. Best wishes, Chloe

Posted 2 years ago

“the best service and top quality in their products!! the dogs love the snuggle beds!!”

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Posted 2 years ago

Hi Alexander, Thank you so much for your review. Were so pleased you were happy with the service provided and its great to hear the Snuggle Beds have been a hit! Best wishes, Chloe

Posted 2 years ago

“Lovely products my dogs love the faux fur blankets”

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Posted 2 years ago

Hi Patricia, Its great to hear how much your dogs love the Faux Fur! Thank you for the review. Best wishes, Chloe

Posted 2 years ago

“My dog Alfie loves his new bolster bed. The mattress is perfect for him - he can relax without feeling the floor underneath. He loves the feather bolsters and often sleeps with his head on them - a pillow. Highly recommend - the best bed we have had.”

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Posted 2 years ago

Hi Sharon, Thank you for leaving the review. Were happy to hear how much Alfie is enjoying his new Bliss Bolster. Happy snuggling! Chloe

Posted 2 years ago

“Responsive, great service. The blankets I ordered look and feel amazing, and more importantly, my dog loves them 🤭”

Helpful Report

Posted 2 years ago

Hi Tarek, Its so great to hear your dog loves their new blanket! Best wishes, Chloe

Posted 2 years ago

“We've bought two blankets from Charley Chau now for our two dogs. The double fleece is so thick and cosy and great for the back of the car, they both lie straight down for a nap. The faux fur blanket feels so luxurious and both of them love it. The service from Charley Chau has been fantastic and they are really quick to respond and sort any issues straight away. Will definitely purchase again!”

Charley Chau 5 star review on 10th August 2023

Helpful Report

Posted 2 years ago

Hi Corrie, Thank you so much for the lovely review and photo. It great to see the Faux Fur being enjoyed. Best wishes, Chloe

Posted 2 years ago

“Jenny was incredibly helpful giving advice when I was trying to find a cover suitable for a short haired dog that sheds hair a lot. I am extremely happy with the velour cover that I ended up buying, it's perfect...soft, seems like it will be hard wearing, but also easy to keep hair free and clean. Great service thank you.”

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Posted 2 years ago

Hi Katie, Thank you for taking the time to leave a review. Its great to hear how happy you are with the service provided and cover brought :) Best wishes, Chloe

Posted 2 years ago

“replacement mattress for snuggle bed excellent good quality fast delivery bed as good as new now”

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Posted 2 years ago

Hi Tracy, Thank you for leaving a review. Glad to hear the Snuggle Bed is as good as new with the new Mattress! Best wishes, Chloe

Posted 2 years ago

“It’s wonderful , my whippets love it❤️”

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Posted 2 years ago

Thank you for the review Ulrika! Glad your Whippets love their Charley Chau! Best wishes, Chloe

Posted 2 years ago

“Our two whippets love these beds. Although the small one hasn’t quite got the hang of getting in on her own yet. We’ve got a number of these beds now. The oldest we’ve had for 2 years and has lasted well. Worth the investment.”

Charley Chau 5 star review on 14th July 2023

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Posted 2 years ago

Hi Sarah, Its so great to see your whippets enjoying the Snuggle Bed! Thank you for leaving a review and for your continued custom. Best wishes, Chloe

Posted 2 years ago

“Perry really loves his new bed. It is very spacious and sturdy as Perry does a lot of 'scratching'.”

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Posted 2 years ago

Hi Jacqueline, Thank you for leaving a review. I'm so pleased Perry is happy with his new bed! Best wishes, Chloe

Posted 2 years ago

“It was an absolute pleasure to order from Charley Chau. The customer service is personal and second to none. I ordered the medium for Tippi, the Parson Russell Terrier and it turned out she didn't quite need the super-king size ! The small version arrived within days of my returning the original and she is now firmly ensconced !”

Charley Chau 5 star review on 10th July 2023

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Posted 2 years ago

Oh Karen, what a beautiful photo of Tippi! I'm so happy to see her enjoying her new bed, she looks so cosy! Thank you for taking the time to leave a review, it really does mean a lot. Best wishes, Chloe

Posted 2 years ago

“The beautiful winter snuggle beloved by my whippets . It’s beautifully made and is top quality. Only the best for my whippets”

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Posted 2 years ago

Hi Claire, Thank you for taking the time to leave a review. Its great to see how happy you are with the quality of the Snuggle Bed. Whippets do only deserve the best! :D Best wishes, Chloe

Posted 2 years ago

“Amazing beds - so well designed for the dogs comfort and exceptionally well crafted… they are worth what you pay for them. After the first one (the snuggle bed) was such a hit - we bought bought a second for sitting room (the ducky donut)…. Can see us getting a third at some point for the office….”

Charley Chau 5 star review on 9th July 2023

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Posted 2 years ago

Hi Charlotte, Thanks so much for leaving a review and for your continued support! Great to see how well the Ducky Donut has gone down! Best wishes, Chloe

Posted 2 years ago

“The cover is very strong (needs to be with our bite-y puppy)and a lovely colour. We ordered the wrong size initially and returning it was very straightforward. All in all a very satisfactory experience. Thank you Charley Chau.”

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Posted 2 years ago

Hi Barbara, I'm please to see how happy you are with your new cover and the service received. Thank you for leaving the review. Best wishes, Chloe

Posted 2 years ago

“Flora loves her new snuggle bed but is still learning how to get in! Here she is enjoying a little bit of Andy Murray at Wimbledon.”

Charley Chau 5 star review on 7th July 2023

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Posted 2 years ago

Hi Lisa, Thank you for leaving a review and posting a photo of Flora. She looks so cosy! Best wishes, Chloe

Posted 2 years ago

Charley Chau is rated 4.9 based on 1,714 reviews