Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,758 Reviews

97 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

Write Your review

Tell us how Charley Chau made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Charley Chau 5 star review on 26th January 2026

Charley Chau 5 star review on 6th December 2025

Lynne L

463

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't recommend Charley Chau highly enough.”

Helpful Report

Posted 2 years ago

Thank you so much Unity!

Posted 2 years ago

“We absolutely love Bella’s early Christmas present, and clearly she does too as she snuggled in straight away! Great quality and delivery time, with excellent customer service from Jenny. Would definitely recommend.”

Charley Chau 5 star review on 7th December 2023

Helpful Report

Posted 2 years ago

Hi Mel, Aww, thank you! And so glad to see Bella enjoying her Snuggle Bed! Happy Snuggling! xx Bests, Jenny

Posted 2 years ago

“Charley Chau beds are simply the best - lovely quality material, great colours, hardwearing and long lasting. Our little rescue dog has a dishy bed and a snuggle bed and he loves them both. I have found them easy to clean and they look so nice - very pleased with all my purchases for him - thank you so much Charley Chau!”

Helpful Report

Posted 2 years ago

Thank you for the lovely review! I'm so glad your doglet loves his Snuggle Bed and Deeply Dishy Bed. Happy Snuggling xx Bests, Jenny

Posted 2 years ago

“A lovely bed, the Labrador has taken to it too 😁”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Charley Chau! We are so pleased to hear that your Labrador loves the new bed too!

Posted 2 years ago

“Beautifully made. I would like one to sleep in.”

Helpful Report

Posted 2 years ago

Hi Sarah, Thank you for your five star review! We receive a lot of requests for human-sized Snuggle Beds :-) Bests, Jenny

Posted 2 years ago

“Just bought our second Charley Chau Ducky Donut bed in a large for our new rescue GSP who arrives next week :) Our current GSP loves hers. She's had hers for around 3-4 years and it has lasted really well and still looks great. The machine washable covers are easy to remove for laundering. Well worth the initial investment - an end to having to replace beds every year or two.”

Helpful Report

Posted 2 years ago

HI Wendy, Thank you for your five-star review of Charley Chau! We are so glad to hear that you and your German Shorthair Pointer have enjoyed the Ducky Donut bed for a few year now, and that it's still going strong! We are delighted that you've decided to make the same purchase again, and hope that your new GSP will love their new Charley Chau as much as your current doglet. We truly appreciate your support and kind words! Bests, Jenny

Posted 2 years ago

“Hello Christine and Jenny, My new beddie arrived last week. Must congratulate you on the excellent quality and style, which matches our living room decor. It is versatile as we can turn it over and it becomes a mattress. But I love burrowing into it as well. It arrived in excellent condition due to the fact that it was double wrapped in polythene. woof Charlie (little golden cocker spaniel)”

Helpful Report

Posted 2 years ago

Thank you for your kind words about your new bed! I'm so pleased you love the quality, style and versatility of it. Your five star rating of Charley Chau is much appreciated and I am so happy that the bed arrived in perfect condition. It's great that it fits right in with your human's living room decor. Smooches to Charlie xx

Posted 2 years ago

“Gorgeous bed amazing quality and fab customer service.”

Helpful Report

Posted 2 years ago

Thanks for your 5 star rating, Rohima! We are delighted to hear that you're happy with your Charley Chau bed and customer service. Thank you for your support!

Posted 2 years ago

“Brilliant service and amazing quality. Lovely communication from Jenny too!”

Helpful Report

Posted 2 years ago

Thank you Sarah! We are delighted that you were pleased with your Charley Chau experience and appreciate you taking the time to share this 5 star review. It is so wonderful to hear that you were pleased with our service and quality, as well as enjoying the communication with me. We are thrilled that you are a loyal customer and thank you for your kind words. Bests, Jenny

Posted 2 years ago

“Third time purchasing from Charley Chau, lovely company to deal with, kept up to date on delivery. Highly recommend.”

Charley Chau 5 star review on 21st November 2023

Helpful Report

Posted 2 years ago

Thank you so much, Jacolyn, for your 5 star rating of Charley Chau and for your loyalty as a returning customer. It's always great to have you back as we appreciate your support. We're very pleased to hear that your delivery experience was up to your standard and that you found us a lovely company to deal with. Thank you again for your kind words - we really appreciate it! And thank you for the fab photo!

Posted 2 years ago

“great service!”

Helpful Report

Posted 2 years ago

Thank you so much, Dasha, for giving us a 5 star rating! We really appreciate your loyalty as a customer and love hearing that you had a great experience with our service! Thank you for being part of the Charley Chau family!

Posted 2 years ago

“Fantastic service as always. We love their beds.”

Helpful Report

Posted 2 years ago

Hi Ritchie, Thank you and glad you love the Snuggle Beds. And thank you for the photo - love, love, love

Posted 2 years ago

“Fantastic quality, my dog absolutely loves her new bed.”

Helpful Report

Posted 2 years ago

Hi Suzanne, Thank you for the lovely photo and I'm so glad the Snuggle Bed has been a success! Bests, Jenny

Posted 2 years ago

“Wonderful product. Great material, extremely comfortable. My dachshund loves it very much and it is very elegant matching the rest of the furniture of the house.”

Helpful Report

Posted 2 years ago

Hi Isabella, Thank you for taking the time to leave your review and I'm so glad you and your Dachshund are happy with your Charley Chau bed! Bests, Jenny

Posted 2 years ago

“Charley Chau’s Snuggle beds are perfect for our Italian Greyhounds: cosy, stylish and practical.”

Charley Chau 5 star review on 14th November 2023

Helpful Report

Posted 2 years ago

Hi Kirstie, Thank you for the lovely photo! Bests, Jenny

Posted 2 years ago

“Ordered this blanket for my Daisy. It is absolutely lovely and she loves cuddling up on it.”

Helpful Report

Posted 2 years ago

“The Snuggle Beds are the best thing ever happen for our two Whippets”

Charley Chau 5 star review on 11th November 2023

Helpful Report

Posted 2 years ago

Aww, thank you so much Olin! And big smooches to your Whippets xx Bests, Jenny

Posted 2 years ago

“Excellent service from this Company and a lovely product. New dog (being re-homed) took to the bed within a few hours and loves it. Perfect for burrowing type dogs such as IGGY and WIGGY (ours).”

Helpful Report

Posted 2 years ago

We love hearing that the dogs took to the bed within a few hours and we are thrilled that it's a perfect fit for your IG. Thank you for your kind words about our service and product, it's greatly appreciated.

Posted 2 years ago

“Lovely quality and colours even nicer than on the site - service great too!”

Helpful Report

Posted 2 years ago

Thank you so much!

Posted 2 years ago

“Excellent quality dog bed (Snuggle Bed) and very polite customer service. Shipping from UK to Mexico was seamless.”

Helpful Report

Posted 2 years ago

Hi Heather, Thank you for taking the time to leave your review and I'm glad everything arrived without a hitch! Bests, Jenny

Posted 2 years ago

Charley Chau is rated 4.9 based on 1,758 reviews