Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,714 Reviews

98 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

Write Your review

Tell us how Charley Chau made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Charley Chau 5 star review on 24th August 2025

454

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with the product and their service. Can happily recommend them.”

Helpful Report

Posted 2 years ago

Thank you Bridget!

Posted 2 years ago

“We have been shopping with Charley Chau for years now, we've never been disappointed with our purchases. We have been able to spoil our Whippet with numerous beds, fleeces and throws, he deserves it! Everything is such great quality it lasts and lasts. Infact, we've never needed to throw anything out just added to what we already have to make another corner of the room, or seat on a sofa, more comfortable for our boy to lounge!”

Helpful Report

Posted 2 years ago

Hi Kirsty and thank you so much for taking the time to leave your lovely review. It means the world to us that you're happy with our beds and blankets as well! Thanks you for your continued support for Charley Chau! Bests, Jenny

Posted 2 years ago

“Our Whippet Diamond loves his Charley Chau snuggle bed. Luxury, comfortable and cosy and amazing customer service.”

Helpful Report

Posted 2 years ago

Hi Heidi, Thank you for leaving a review. We so pleased Diamond loves his Snuggle Bed! Happy Snuggling! Best wishes, Chloe @ Charley Chau

Posted 2 years ago

“I bought the memory foam bed from Charley Chau originally and the quality was just amazing. So I bought another two beds (we have four dogs!) I love the waterproof liner. I think that is an absolute game changer! Couldn’t be happier and the dogs love the beds! Highly recommend and well worth spending the money!”

Charley Chau 5 star review on 8th October 2023

Helpful Report

Posted 2 years ago

Hi Gemma, Thank you for the lovely photo of your gang, gorgeous pups and for your continued support! Bests, Jenny

Posted 2 years ago

“Excellent quality as always . Third set of beds covers I have purchased over the years - that’s why I keep coming back ! Many thanks”

Helpful Report

Posted 2 years ago

Aww, so very sweet. Thank you for your continued support, Joanne. It means the world to us. And smooches to your doglet xx Bests, Jenny

Posted 2 years ago

“Truly great products. The best I’ve found. Love all the thought put into them. Also lovely, quick service if needed.”

Helpful Report

Posted 2 years ago

Thank you so much for the lovely review, Karen! And so glad that we were able to help. Bests, Jenny

Posted 2 years ago

“My dog didn't like the cushion in the Snuggle Bed so I removed it and now I have to prise her out of the cover to get her to go for a walk! I bought a spare cover because she gets seperation anxiety when the original goes in the washing machine. If only I had discovered Charley Chau years ago, it would have saved me a fortune on dog beds that she refused to use.”

Helpful Report

Posted 2 years ago

Hi Karen, Thank you for leaving your reviews and I'm glad the Snuggle Bed covers have been a hit with your dog xx Bests, Jenny

Posted 2 years ago

“Unfortunately the collar is not suitable but the return process is simple. Thanks.”

Helpful Report

Posted 2 years ago

Thank you Ben! Don't hesitate to contact us if you have any questions in the future. Bests, Jenny

Posted 2 years ago

“Another quality product from this top brand! Thank you Charley Chau!”

Helpful Report

Posted 2 years ago

Thank you Laura!

Posted 2 years ago

“bonne qualité du produit”

Helpful Report

Posted 2 years ago

Merci beaucoup et je suis très heureux que vous soyez satisfait de votre achat! Meilleurs vœux, Jenny

Posted 2 years ago

“Fast efficient service. Blankets beautifully soft and great quality. My Toy poodle loves his soft, cosy blanket. Gorgeous colours.”

Helpful Report

Posted 2 years ago

Thank you so much Jane!

Posted 2 years ago

“beautiful quality and quick delivery”

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave a review :)

Posted 2 years ago

“I made a bit of a mistake with the size! The large was recommended for a Jack Russell but I am going to have to order extra large for Teddy. Lovely beds though - really snuggly!”

Helpful Report

Posted 2 years ago

Hi Elizabeth, Thank you for leaving a review and I'm sorry to hear the Snuggle bed is too small for Teddy. I can see the one you have ordered is the Medium Size, the Large size will be the right size for him. If the bed is unused in a clean resaleable condition we can arrange for an exchange if you would like to do that. Please email hello@charleychau.com and we will be happy to assist! :) Best wishes, Chloe

Posted 2 years ago

“Fabulous service and fabulous collars !”

Helpful Report

Posted 2 years ago

Thank you for the review and 5 stars! :)

Posted 2 years ago

“I resisted buying one of these because of the price tag and I thought my friends were being Bouji when they got theirs. Then I looked after their dog for a week and they brought the bed. I have three whippets and a Jack Shih and long story short is that there is always one of the dogs in the bed at all times other than meal times and sometimes there’s ever two in there. I would definitely recommend this bed and if you are ummimg and aaaring about it just bite the bullet and do it. We don’t have as much scuffling around on the sofa for space anymore. Win win”

Charley Chau 5 star review on 18th September 2023

Helpful Report

Posted 2 years ago

HI Rebecca, Thank you so much for taking the time to leave your lovely review. We really appreciate it. And it's always great to see our canine customers enjoying their Charley Chau's. Thank you for the fab photo xx Bests, Jenny

Posted 2 years ago

“Alfie loves it”

Helpful Report

Posted 2 years ago

Hi Jonathan, I'm so glad the Snuggle Bed has been a hit with Alfie. Happy Snuggling xx And thank you so much for the lovely photo! Bests, Jenny

Posted 2 years ago

“Fabulous company with great staff and fab products”

Charley Chau 5 star review on 17th September 2023

Helpful Report

Posted 2 years ago

Hi Karen, Thank you for your lovely review and the gorgeous photos of your doglets xx Bests, Jenny

Posted 2 years ago

“Although I had to return the dog bed I had ordered, (only because it was too small for my dog) I found this company to be very diligent in re-imbursing my payment in full. The item in question was good quality...Charley Chau Snuggle bed. Would not hesitate to buy from them again if the necessity arises.”

Helpful Report

Posted 2 years ago

Hi Peter, Thank you so much for your review and I am sorry again the Snuggle Bed was too small for you. Best wishes, Chloe

Posted 2 years ago

“Only place to buy good quality dog beds, and such a pleasure to meet you all at Burghley again”

Helpful Report

Posted 2 years ago

Hi Andrea, Thank you for leaving a review and popping by to see us on our stand! Its always great to meet our customers :) Best wishes, Chloe

Posted 2 years ago

“Dog bed is fantastic! CC agreed to replace the colour of the cushion at no additional cost and the cushion arrived by Parcel Post within a few days.”

Helpful Report

Posted 2 years ago

Hi Michael, Thank you for taking the time to leave a review. We're pleased you are happy with the new Snuggle Bed! Best wishes, Chloe

Posted 2 years ago

Charley Chau is rated 4.9 based on 1,714 reviews