Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,687 Reviews

98 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

Write Your review

Tell us how Charley Chau made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Charley Chau 5 star review on 15th June 2025

453

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello Christine and Jenny, My new beddie arrived last week. Must congratulate you on the excellent quality and style, which matches our living room decor. It is versatile as we can turn it over and it becomes a mattress. But I love burrowing into it as well. It arrived in excellent condition due to the fact that it was double wrapped in polythene. woof Charlie (little golden cocker spaniel)”

Helpful Report

Posted 1 year ago

Thank you for your kind words about your new bed! I'm so pleased you love the quality, style and versatility of it. Your five star rating of Charley Chau is much appreciated and I am so happy that the bed arrived in perfect condition. It's great that it fits right in with your human's living room decor. Smooches to Charlie xx

Posted 1 year ago

“Gorgeous bed amazing quality and fab customer service.”

Helpful Report

Posted 1 year ago

Thanks for your 5 star rating, Rohima! We are delighted to hear that you're happy with your Charley Chau bed and customer service. Thank you for your support!

Posted 1 year ago

“Brilliant service and amazing quality. Lovely communication from Jenny too!”

Helpful Report

Posted 1 year ago

Thank you Sarah! We are delighted that you were pleased with your Charley Chau experience and appreciate you taking the time to share this 5 star review. It is so wonderful to hear that you were pleased with our service and quality, as well as enjoying the communication with me. We are thrilled that you are a loyal customer and thank you for your kind words. Bests, Jenny

Posted 1 year ago

“Third time purchasing from Charley Chau, lovely company to deal with, kept up to date on delivery. Highly recommend.”

Charley Chau 5 star review on 21st November 2023

Helpful Report

Posted 1 year ago

Thank you so much, Jacolyn, for your 5 star rating of Charley Chau and for your loyalty as a returning customer. It's always great to have you back as we appreciate your support. We're very pleased to hear that your delivery experience was up to your standard and that you found us a lovely company to deal with. Thank you again for your kind words - we really appreciate it! And thank you for the fab photo!

Posted 1 year ago

“great service!”

Helpful Report

Posted 1 year ago

Thank you so much, Dasha, for giving us a 5 star rating! We really appreciate your loyalty as a customer and love hearing that you had a great experience with our service! Thank you for being part of the Charley Chau family!

Posted 1 year ago

“Fantastic service as always. We love their beds.”

Helpful Report

Posted 1 year ago

Hi Ritchie, Thank you and glad you love the Snuggle Beds. And thank you for the photo - love, love, love

Posted 1 year ago

“Fantastic quality, my dog absolutely loves her new bed.”

Helpful Report

Posted 1 year ago

Hi Suzanne, Thank you for the lovely photo and I'm so glad the Snuggle Bed has been a success! Bests, Jenny

Posted 1 year ago

“Wonderful product. Great material, extremely comfortable. My dachshund loves it very much and it is very elegant matching the rest of the furniture of the house.”

Helpful Report

Posted 1 year ago

Hi Isabella, Thank you for taking the time to leave your review and I'm so glad you and your Dachshund are happy with your Charley Chau bed! Bests, Jenny

Posted 1 year ago

“Charley Chau’s Snuggle beds are perfect for our Italian Greyhounds: cosy, stylish and practical.”

Charley Chau 5 star review on 14th November 2023

Helpful Report

Posted 1 year ago

Hi Kirstie, Thank you for the lovely photo! Bests, Jenny

Posted 1 year ago

“Ordered this blanket for my Daisy. It is absolutely lovely and she loves cuddling up on it.”

Helpful Report

Posted 1 year ago

“The Snuggle Beds are the best thing ever happen for our two Whippets”

Charley Chau 5 star review on 11th November 2023

Helpful Report

Posted 1 year ago

Aww, thank you so much Olin! And big smooches to your Whippets xx Bests, Jenny

Posted 1 year ago

“Excellent service from this Company and a lovely product. New dog (being re-homed) took to the bed within a few hours and loves it. Perfect for burrowing type dogs such as IGGY and WIGGY (ours).”

Helpful Report

Posted 1 year ago

We love hearing that the dogs took to the bed within a few hours and we are thrilled that it's a perfect fit for your IG. Thank you for your kind words about our service and product, it's greatly appreciated.

Posted 1 year ago

“Lovely quality and colours even nicer than on the site - service great too!”

Helpful Report

Posted 1 year ago

Thank you so much!

Posted 1 year ago

“Excellent quality dog bed (Snuggle Bed) and very polite customer service. Shipping from UK to Mexico was seamless.”

Helpful Report

Posted 1 year ago

Hi Heather, Thank you for taking the time to leave your review and I'm glad everything arrived without a hitch! Bests, Jenny

Posted 1 year ago

“My bed arrived quickly and well-packaged. Good service.”

Charley Chau 5 star review on 27th October 2023

Helpful Report

Posted 1 year ago

Hi Barbara, It looks like the Snuggle Bed has been a success! Thank you for ordering with Charley Chau. Best wishes, Jenny

Posted 1 year ago

“Excellent service and quality products.”

Helpful Report

Posted 1 year ago

Thank you so much!

Posted 1 year ago

“Very satisfied with the product and their service. Can happily recommend them.”

Helpful Report

Posted 1 year ago

Thank you Bridget!

Posted 1 year ago

“We have been shopping with Charley Chau for years now, we've never been disappointed with our purchases. We have been able to spoil our Whippet with numerous beds, fleeces and throws, he deserves it! Everything is such great quality it lasts and lasts. Infact, we've never needed to throw anything out just added to what we already have to make another corner of the room, or seat on a sofa, more comfortable for our boy to lounge!”

Helpful Report

Posted 1 year ago

Hi Kirsty and thank you so much for taking the time to leave your lovely review. It means the world to us that you're happy with our beds and blankets as well! Thanks you for your continued support for Charley Chau! Bests, Jenny

Posted 1 year ago

“Our Whippet Diamond loves his Charley Chau snuggle bed. Luxury, comfortable and cosy and amazing customer service.”

Helpful Report

Posted 1 year ago

Hi Heidi, Thank you for leaving a review. We so pleased Diamond loves his Snuggle Bed! Happy Snuggling! Best wishes, Chloe @ Charley Chau

Posted 1 year ago

“I bought the memory foam bed from Charley Chau originally and the quality was just amazing. So I bought another two beds (we have four dogs!) I love the waterproof liner. I think that is an absolute game changer! Couldn’t be happier and the dogs love the beds! Highly recommend and well worth spending the money!”

Charley Chau 5 star review on 8th October 2023

Helpful Report

Posted 1 year ago

Hi Gemma, Thank you for the lovely photo of your gang, gorgeous pups and for your continued support! Bests, Jenny

Posted 1 year ago

Charley Chau is rated 4.9 based on 1,687 reviews