Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road, Manchester, Lancashire
Rating: 4.91

4.9 Rating 1,759 Reviews

97 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau are award-winning British designers, specialising in creating exceptional luxury dog beds and dog blankets that are designed for sublime comfort, beautiful interior styling and unbeatable performance over time.

Since 2010, our work has been informed by intelligent design to create the unique Charley Chau collection of dog beds and blankets, with happy customers in over 60 countries around the world.

We are so proud that Charley Chau is trusted by so many discerning dog lovers to keep their dogs in the comfort all dogs deserve.

Visit Website

Phone:

0161 848 8702

Email:

hello@charleychau.com

Location:

Unit F, The Courts,
Kestrel Road,
Manchester
Lancashire
M17 1SF

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Charley Chau 5 star review on 26th January 2026

Charley Chau 5 star review on 6th December 2025

Lynne L

463

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Super quick delivey and the best quality dog beds. They are made so well, and the velour fabric is just gorgeous. The team are quick to communicate, such a lovely independent business to support.”

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Posted 2 years ago

Thank you so much, Jessica!

Posted 2 years ago

Hi Jessica, Thank you and glad you're happy with the bed as well! Bests, Jenny

Posted 2 years ago

“Absolutely stand out products for Italian Greyhounds and even better customer service. One of the few that you can actually speak to a human. Thank you so much. Our iggy has been a fan for over 7 years and we have just treated him to another snuggle bed.”

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Posted 2 years ago

Hi Mariela, Thank you so much for your continued support for Charley Chau and the lovely review! Bests, Jenny

Posted 2 years ago

“So delicious that I wish I was a whippet .”

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Posted 2 years ago

Hahaha. Thank you!

Posted 2 years ago

“Excellent product and service”

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Posted 2 years ago

Thank you, Jeremy!

Posted 2 years ago

“Excellent dog beds, our rather spoilt whippet wouldn't sleep in any thing else. Professional and friendly to deal with too.”

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Posted 2 years ago

Thank you so much, Alan!

Posted 2 years ago

“Our dog loves his new bed. Very good quality and so great that it is easy to wash too!”

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Posted 2 years ago

Hi Lewis, Thank you taking the time to write your review and I'm so glad the bed has been a hit with your dog! Bests, Jenny

Posted 2 years ago

“Lovely dog bed but ordered the wrong size - too big. Dog has looked at it but prefers tatty old basket! So sorry - an expensive mistake!”

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Posted 2 years ago

Hi Jennifer, Thank you so much for the five star review and I am sorry the bed hasn't been a hit with your dog. If the bed hasn't been used, I'm happy for the bed to be returned and we can exchange it for a smaller size/different bed. Drop us a line on hello@charleychau.com. Bests, Jenny

Posted 2 years ago

“Simply amazing- great product and brilliant service”

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Posted 2 years ago

Thank you so much Matt!

Posted 2 years ago

“The dog bed was really beautiful. Stylish in a low key way and just as I hoped... except I had only read the inside dimensions so very frustratingly it didn't fit where it needed to go. I phoned Charles Chau and the staff member was extremely helpful, we arranged a swap snd the new one fits just right. And the dog loves it!”

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Posted 2 years ago

Hi Catharine, Thank you for your your review and I'm glad we were able to sort everything out! Bests, Jenny

Posted 2 years ago

“Super quality and custoer service. My whippet is so cosy and happy with the new ocver. The best beds worth the investment.”

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Posted 2 years ago

Thank you so much, Lucinda!

Posted 2 years ago

“Very efficient.”

Charley Chau 5 star review on 22nd January 2024

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Posted 2 years ago

Hi Penny, Thank you so much for the five star review and the lovely photo. Happy Snuggling! xx Bests, Jenny

Posted 2 years ago

“Very good customer service”

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Posted 2 years ago

Thank you so much, Lynda!

Posted 2 years ago

“What a fantastic company to deal with. I needed a slightly bigger bed than I ordered, so I sent an email. I got a call apologising for the late reply (I only sent it the day before). I was helped with my return and had the size up put aside for me to ensure I got it. This is a small company who go the extra mile. I have ordered from them before and although their products might seem pricey, they last forever. I've lost track of the amount of expensive dog beds I gone through prior to purchasing from here that have not lasted. Definitely pay the little extra for the waterproof liner, it's fantastic.”

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Posted 2 years ago

Hi Susan, Thank you so much for the five star review and we're glad we were able to help! Bests, Jenny

Posted 2 years ago

“Our second snuggle bed for our vizsla from Charley chau, excellent beds, superb quality, excellent service, quick delivery.”

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Posted 2 years ago

Hi Steve, Thank you for taking the time to write your review and for your continued support! Bests, Jenny

Posted 2 years ago

“Very impressed with there customer service I'd ordered the wrong size cushion pad for a cover I'd ordered I got a phone call from them to put it right.”

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Posted 2 years ago

Thank you so much, Carol and I'm glad we were able to help! Bests, Jenny

Posted 2 years ago

“Fabulous, friendly service with a great product. This is the fourth purchase and my Schnauzers love their beds and faux fur blankets. Definitely highly recommend 😊🐕”

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Posted 2 years ago

Hi Kate, Thank you for your continued support for Charley Chau! Bests, Jenny

Posted 2 years ago

“Wonderful people selling indispensable whippet stuff. If I couldn't get a ready-made Snuggle Bed now that my dogs know about them, I'd have to make one. Ho, ho ho! What on earth would it look like? A boarding school pie bed created by a ten year old! Jilly Pollard.”

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Posted 2 years ago

LOL, thank you Jilly!

Posted 2 years ago

“Wilma and Dudley absolutely love these new fleeces. Lovely and thick which keeps them nice and toasty after chilly winter walks”

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Posted 2 years ago

Hi Sharon, Thank you and I'm glad the blanket has been a hit! Smooches to Wilma & Dudley xx Bests, Jenny

Posted 2 years ago

“Fabulous. Spoke in person, great communication, Products are always to a high standard. Never disappoint.”

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Posted 2 years ago

Thank you so much, Susan!

Posted 2 years ago

“I honestly can’t praise Charley Chau enough. We purchased the snuggle bed for our 3 yr old, incredibly fussy whippet around 6 weeks ago. He has had several beds, and none of which have seemed to meet his exacting standards (very princess and the pea!). I was tentative about investing in a Charley Chau in case it was going to be the usual story of refusing to sleep in it.. however it has been a revelation. Not only is it beautifully made, and stylish (can’t be said about most dog beds!) but he actually enjoys snuggling up in there and spends the entire night there without trying to sneak into our bed. I honestly cannot recommend it enough. Very much worth every penny! Thank you Jenny and team :D”

Charley Chau 5 star review on 2nd January 2024

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Posted 2 years ago

Hi Emma, Thank you so much for your lovely review and I'm so glad the Snuggle Bed has been a hit with your Whippet! Love the photo! Bests, Jenny

Posted 2 years ago

Charley Chau is rated 4.9 based on 1,759 reviews