Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road, Manchester, Lancashire
Rating: 4.91

4.9 Rating 1,759 Reviews

97 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau are award-winning British designers, specialising in creating exceptional luxury dog beds and dog blankets that are designed for sublime comfort, beautiful interior styling and unbeatable performance over time.

Since 2010, our work has been informed by intelligent design to create the unique Charley Chau collection of dog beds and blankets, with happy customers in over 60 countries around the world.

We are so proud that Charley Chau is trusted by so many discerning dog lovers to keep their dogs in the comfort all dogs deserve.

Visit Website

Phone:

0161 848 8702

Email:

hello@charleychau.com

Location:

Unit F, The Courts,
Kestrel Road,
Manchester
Lancashire
M17 1SF

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Charley Chau 5 star review on 26th January 2026

Charley Chau 5 star review on 6th December 2025

Lynne L

463

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our greyhounds love these beds (we bought the largest size). Do pay attention to the instructions, there _is_ a right-side up.”

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Posted 2 years ago

Thank you Robert! Yes, there is right side up for the memory foam beds, just remember yellow side up 😊

Posted 2 years ago

“Always great service and great communication”

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Posted 2 years ago

Thank you, Sharon!

Posted 2 years ago

“I bought the wrong size of a spare snuggle bed and Jenny was incredibly kind to make the exchange. Izy loved his new bed 💙 Thank you very much for your prompt service!”

Charley Chau 5 star review on 4th April 2024

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Posted 2 years ago

Hi Raquel, Thank you so much for your lovely review and it's always a pleasure if we're able to help! And thank you for the photo of Izy, who is beautiful ❤️ Happy Snuggling! Bests, Jenny

Posted 2 years ago

“I how have a standard poodle Bertie and he is the smartest dog in Perth WA with his pink collar!! Thank you will pop you a photo!”

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Posted 2 years ago

Thank you, Caroline and smooches to Bertie xx

Posted 2 years ago

“Excellent efficient service! Wonderful quality products! Love these beds and covers for my gorgeous dog! Only the very best will do!!!”

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Posted 2 years ago

Thank you Mary!

Posted 2 years ago

“Perfection! Thank you CHARLEY CHAU.”

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Posted 2 years ago

Right back at you ANONYMOUS! Thank you!!!

Posted 2 years ago

“Really lovely snuggle bed. I now just need to convince my mini dachshund to use it.”

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Posted 2 years ago

Hi Fiona, Thank you so much for the five star review! Most dogs instinctively understand how to use a Snuggle Bed but some may need a little extra help. To encourage a dog to use a Snuggle Bed, we always advise using treats to entice them in. Using a high value treat you dog really, really loves, take a small piece and place it just under the cover right at the front of the bed. once your dog retrieves the treat, take another piece and place it in a similar position. Repeat this a few times and then start to move the treat further into the bed. Repeating the same process. Most dogs will understand they can climb into the bed quite quickly. Good luck! Bests, Jenny

Posted 2 years ago

“This is a beautiful blanket. Just the right weight - stays put. We have four now and maybe will be tempted to a fifth ! No negatives here my rescue setters just love them. Thank you Charley Chau”

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Posted 2 years ago

Aww, thank you! So glad that you're happy with the blanket!

Posted 2 years ago

“Fantastic company that I cannot recommend enough! The quality of their dog beds are like no other; look good, quality craftsmanship, quality materials, doesn't flatten, and isn’t lumpy. If you want to improve your dog’s quality of life then buy from Charley Chau :)”

Charley Chau 5 star review on 27th February 2024

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Posted 2 years ago

Wowsers! Thank you so much for the awesome review and the lovely photo of your Whippet xx

Posted 2 years ago

“Our whippets loves it, as soon as they want a sleep they dives right in. So we’ll made, we now only buy Charlie Chau beds.”

Charley Chau 5 star review on 25th February 2024

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Posted 2 years ago

Hi Anne, Thank you for the lovely review and the fab photo! Bests, Jenny

Posted 2 years ago

“Lovely bed but a bit tight for my dachshund which is a miniature ( medium size bed) . Should have got large .”

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Posted 2 years ago

We recommend the medium Snuggle Bed for Miniature Dachshunds so I am sorry to read it's a snug fit for your dog.

Posted 2 years ago

“Gorgeous snuggle bed for our Jack Russell, who hates being cold and LOVES her new bed. Excellent customer service when I changed my mind about the cover colour - easy swap. Five stars.”

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Posted 2 years ago

Thank you so much and I'm glad we were able to help!

Posted 2 years ago

“Just simply beautiful , stylish , comfortable dog beds”

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Posted 2 years ago

Hi Pollyanna, Thank you so much for your review and your continued support! Bests, Jenny

Posted 2 years ago

“We have many snuggle beds which are great. The new snuggle bag looks like it’s going to be a hit too! All items are fantastic quality and wash perfectly.”

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Posted 2 years ago

Hi Jane, Thank you so much for the five star review and your continued support! Bests, Jenny

Posted 2 years ago

“Great customer service, good quality items, fast and efficient delivery. Very happy again with the Charlie Chau experience.”

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Posted 2 years ago

Than you so much, Terry!

Posted 2 years ago

“Top quality product. My whippet seems to love it and sleeps through the night in her bed. Pick-up was easy and convenient.”

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Posted 2 years ago

Thank you so much, Thomas!

Posted 2 years ago

“Amazing customer service. Such beautiful and well made beds!”

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Posted 2 years ago

Thank you Shalini and I'm glad we were able to help! Bests, Jenny

Posted 2 years ago

“Love their beds and their snuggle beds. They are so helpful and friendly,”

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Posted 2 years ago

Thank you so much Lucrese!

Posted 2 years ago

“My girls are enjoying their new collars, and I adore the colour!”

Charley Chau 5 star review on 9th February 2024

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Posted 2 years ago

Thank you so much for the five star review and the gorgeous photo of you girls. Smooches to them both xx

Posted 2 years ago

“The two travel pads are absolutely beautiful and lovely quality. They came in double quick time as usual. I can't recommend this company enough!”

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Posted 2 years ago

Thank you so much, Caroline!

Posted 2 years ago

Charley Chau is rated 4.9 based on 1,759 reviews