“I have no hesitation of recommending this retailer. They have a full range of items at great pricing and the service is fantastic. Ordered one day received the next.”
“Purchased some ceiling lights from another supplier who took the order and my money but had none in stock , needed replacements asap castle lights lady I spoke to was very nice and had the lights out to me within 2 days”
“My order was dealt with quickly and professionally. I received it when I expected it and I am very happy with the product. I shall definitely use this company again. Thankyou.”
“I ordered 2 beautiful crystal items, a chandelier and matching wall lights which are amazingly beautiful. They arrived very quickly and were well packaged. After installing them, I then spent time dressing them, and slowly the brilliance of the lead crystal was sparkling in the room. I noticed that 2 crystal pieces had 2 missing wire links. I telephoned the company on Friday afternoon and actually spoke to a very kind human being not an automated machine, press this, press that,he told me to send an email with my order number, ectera, which I dutifully did. A few minutes later I had a reply, they were forwarding the email to the manufacture. I then received a while later an email from that company, who were addressing the issue. The next morning Saturday in the post was 3 links, I was amazed at the speed of service. I was humbled by the service that I received, that I wasn't just a number, I was a human having an amazing online shopping experience. I would truly recommend this company with service and quality, and no automated machine, just people who care. A massive thank you, my products look amazing, Lesleigh Badgery”
“Placed order, got a call back as one item out of stock, all rearranged simply and easily by Castlelights, order arrived as promised, on time, packaged perfectly for lights. If I needed to buy lights and lamps all the time, I would use this guy.”
“Bought two and then another one, certainly look good. Vey well wrapped and packaged, in bubble wrap in a box and then in another box. Something about the bubble wrap seems to leave a bubble pattern on the glass of the globe but careful washing in the bath with soapy water removed it (so I am told). Bought the suggested bulbs too, they look good but are not dimmable (we knew this when buying). As we have a dimmer switch on two of the lights we will try a similar bulb which is dimmable.”
