“Purchased some ceiling lights from another supplier who took the order and my money but had none in stock , needed replacements asap castle lights lady I spoke to was very nice and had the lights out to me within 2 days”
“My order was dealt with quickly and professionally. I received it when I expected it and I am very happy with the product. I shall definitely use this company again. Thankyou.”
“I ordered 2 beautiful crystal items, a chandelier and matching wall lights which are amazingly beautiful. They arrived very quickly and were well packaged. After installing them, I then spent time dressing them, and slowly the brilliance of the lead crystal was sparkling in the room. I noticed that 2 crystal pieces had 2 missing wire links. I telephoned the company on Friday afternoon and actually spoke to a very kind human being not an automated machine, press this, press that,he told me to send an email with my order number, ectera, which I dutifully did. A few minutes later I had a reply, they were forwarding the email to the manufacture. I then received a while later an email from that company, who were addressing the issue. The next morning Saturday in the post was 3 links, I was amazed at the speed of service. I was humbled by the service that I received, that I wasn't just a number, I was a human having an amazing online shopping experience. I would truly recommend this company with service and quality, and no automated machine, just people who care. A massive thank you, my products look amazing, Lesleigh Badgery”
“Placed order, got a call back as one item out of stock, all rearranged simply and easily by Castlelights, order arrived as promised, on time, packaged perfectly for lights. If I needed to buy lights and lamps all the time, I would use this guy.”
“Bought two and then another one, certainly look good. Vey well wrapped and packaged, in bubble wrap in a box and then in another box. Something about the bubble wrap seems to leave a bubble pattern on the glass of the globe but careful washing in the bath with soapy water removed it (so I am told). Bought the suggested bulbs too, they look good but are not dimmable (we knew this when buying). As we have a dimmer switch on two of the lights we will try a similar bulb which is dimmable.”
“Totally satisfied with all aspects of transaction. Item as described, fast dispatch and delivery. A pleasure to do business with would definitely recommend. Thank you”
