“Ordered 2 oberoi chandeliers via internet. The order didn?t arrive on the due date because one of the lights had been identified as broken. A new delivery date was arranged and the lights arrived in perfect condition. We are pleased with the service and product from castle gate lights.”
“Fantastic Service. Superb quality product and super fast delivery. I have ordered items a few times from Castlegate Lights, very friendly and reasonable prices. Customer service is excellent”
“I bought 2 identical table lamps. The communication and deliver was great. Unfortunately one shade was faulty. On contacting Castlegate lights I received a prompt reply and a swap was arranged at a time convenient to me. I really cannot fault the service received. The items were very good and with a great price as an extra bonus. I will definitly use again.”
“I bought a Tiffany style light fitting and needed confirmation that the company could deliver to my address, I don't live in the UK. They were very helpful and kept me informed of the progress of the order throughout my purchase process. When the light fitting arrived it was REALLY WELL protected. Thank you Castlegatelights for being an excellent company to buy from.”
“Purchased on line six external lights from Castlegate Delivery was fast and the lights packed individually and packed extremely well. The product was as advertised - the quality was very good and the price sensible When installed all looked great!”
“I was able to order over the phone! Spoke to a lovely helpful intelligible person! I received my order very promptly. Pleased with the lamp; good value and no problems with it. My only negative would be that there was excessive packaging. Of course I'm glad to have received my lamp in pristine condition BUT it was in a box inside another (huge) box, packed with plastic stuff. Hoping someone on freecycle can make use of this(!)”
“Very happy with the price and quality of my purchase. Also the depth and breadth of products available online was impressive. Delivery and packaging was also excellent.”
“Really excellent Service from this Company. Responses are instant. Have issue with my first order really to do with Manufacturer description of the item but being addressed immediately via Colin from Castlegatelight. Colin is extremely helpful and contactable instantly and addresses matters there and then. Looks like a Company to serve for the long time as service is very important to us. PAREN Farrington Care”
“I spent some time on the phone looking into the fittings I was considering. The person I spoke to was extremely helpful and pleasant. As I result I was able to choose the right product and am very pleased with the result.”
“Very happy with my order. Castlegate Lights kept me fully informed with regards to part of my order being out of stock. Light arrived well packaged and I am very happy with my purchase. I would have no hesitation in recommending this company and ordering from them again in the future.”
“I was very pleased with the speedy dispatch of my candleabra , discovered a defect with it and this was recognised and dealt with immediately , a new one was dispatched and a collection arranged, was very happy with the overall experience and thought the service was outstanding !”
