Cashfloat.co.uk Reviews

Name: Cashfloat.co.uk
Address: Office 8, 2a Highfield Avenue, London, London
Rating: 4.82

4.8 Rating 794 Reviews

98 %

of reviewers recommend Cashfloat.co.uk

4.8

Based on 794 reviews


Shipping & Delivery
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Cashfloat.co.uk:

Cashfloat is an honest direct lender.

IMPORTANT! We do not charge any application fee, and will never ask you to pay an upfront fee for a loan!

When working with us to obtain loans online, we want you to have the confidence and security that you are dealing with, not only the most professional team, but a highly responsible one as well – A team that is motivated to help and support customers throughout the complete loan process.

Generally, when you’re happy with a company, you’d go back there again. That’s what makes us different – we try to stand you on your feet so you don’t need to come back again! So what can you do?

Well, if you’ve been as pleased with your Cashfloat experience as we were, why not leave us a review?

Visit Website

Phone:

02037571933

Email:

client-service@cashfloat.co.uk

Location:

Office 8,
2a Highfield Avenue,
London
London
NW119ET

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Expensive”

Helpful Report

Posted 1 year ago

“The money has been wired immediately on the same day! Brilliant service! But…… The interest is too much. Ripping off from the person that really need an emergency money. Need to pay in 6 months 66% more from principal. I don’t have choice when I took the loan. I decided paying it early 3 months but the amount is still high with 57% interest in total. I thought can save more if paying it quicker.”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave us feedback! Payday loans are expensive and designed for emergencies only. Paying early will reduce the interest depending on how early you repay. If you have any questions about your loan payments, please contact us at client-service@cashfloat.co.uk and we will reply in due course. All the best, the Cashfloat Team.

Posted 1 year ago

“I paid my loan on time. No fuss & last payment early!!! I needed to borrow again a few days later without circumstances changing & with the below message: Our newly released mobile app comes with special benefits for returning customers! Applying for a new loan is so much quicker, as you don’t have to fill out all your details again! Save time and money and download our app now for the maximum benefits! SECOND LOAN REFUSED”

Helpful Report

Posted 2 years ago

Thanks for taking the time to leave us your feedback. Sometimes we need to decline a new application if there are signs of consecutive borrowing. We hope that you'll feel comfortable applying with us again in the future, should you need it. All the best, The Cashfloat Team

Posted 2 years ago

“I haven’t received my money despite being told yesterday it is in my account. I have tried calling you but have received no response.”

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Posted 6 years ago

Thank you for taking the time to leave a review. We apologise for any inconvenience caused by the slight delays in funding over the Easter bank holiday. The money should be in your account already, but if you would still like to lodge a formal complaint, please email complaint.handling@cashfloat.co.uk. Happy Holidays! The Cashfloat Team.

Posted 6 years ago

“Repaid my loan early and asked for another one and it got rejected.”

Helpful Report

Posted 6 years ago

Thanks for taking the time to review our product. As a responsible lender, we carry out fresh credit and affordability assessments on all incoming applications, including those of returning customers. The good news is, if you've been rejected before, you can always try again in a few weeks time! The Cashfloat Team.

Posted 6 years ago

“Usually a very good service but on this occasion I tried applying on the Friday and the website wouldn't send a confirmation text to my phone so I couldn't complete the application. Then the money comes through late on Sunday afternoon instead of the 1 hour it would have normally taken on a Friday. Very frustrating and I needed it on the Friday”

Helpful Report

Posted 8 years ago

Dear Andrew, We are happy to hear that you usually receive a good service and apologise that you experienced this frustration due to technical difficulties. We do try our best to provide an efficient and smooth service.

Posted 8 years ago

“After successful repayment of 2 loans, I applied for a further one. After going through the online application process successfully, I received an email saying that they (Cashfloat) felt their loan was not suitable for my current needs. I struggle to understand what qualifies a lender to make a statement like that and what it is based on. They continue to send me regular emails telling me what a great company they are!”

Helpful Report

Posted 8 years ago

Hi Jonathan. Thanks for your review. As a responsible lender, we carry out fresh credit and affordability assessments on all applications, including those of returning customers. This is to make sure that our customers can afford to repay our loans in a sustainable manner. If you have been declined, it's because we truly believe that our loan is not the right solution for your current situation, despite that you may have had a loan with us before. This also means that you can re-apply and get approved, even though you have been declined in the past!

Posted 8 years ago

Cashfloat.co.uk is rated 4.8 based on 794 reviews