Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,311 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,311 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased, goods well packaged , exactly as ordered , carefully packed , promptly delivered .”

Helpful Report

Posted 3 months ago

“Chris provided very clear and very helpful instructions on returning used cartridges for recyclint.”

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Posted 3 months ago

Good afternoon, Thank you for taking the time to share your feedback. We’re really glad to hear Chris provided clear and helpful instructions on returning used cartridges for recycling. We’ll be here for any future needs. Kind regards, Caroline. Team Cartridge People.

Posted 3 months ago

“Easy to order, competitive prices and swift delivery.”

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Posted 3 months ago

“I am very satisfied with the service and price and even having received a faulty cartridge it was replaced quickly with no hassle and i even received some tea bags as a goodwill gesture. I will continue using Cartrdige people”

Helpful Report

Posted 3 months ago

Hi Barry, Thank you for taking the time to share your experience. We’re really glad to hear you’re satisfied with the service and price, and that the replacement cartridge was handled quickly without any hassle. It’s great to know the goodwill gesture was appreciated. We’ll be here for any future orders you have. Kind regards, Caroline. Team Cartridge People

Posted 3 months ago

“Excellent service - requested an invoice and it was sent immediately by Sam.”

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Posted 3 months ago

Good afternoon, Thank you for taking the time to share your experience. We’re really glad to hear the invoice was sent immediately by Sam and that you were satisfied with the service. We’ll be here for any future orders. Kind regards, Caroline. Team Cartridge People

Posted 3 months ago

“Order was delivered on time but was not happy with the aggressive sales pitch to change my order to own brand, the option was available from the start but I had chosen originals as my choice”

Helpful Report

Posted 3 months ago

Good afternoon, Thank you for your feedback, Steve. I am very sorry to hear that you felt the call was pressured. Their aim is to make you aware of better deals that you may have missed. I will pass your comment to a sales team manager to make them aware. If you’d like to discuss this further, please give us a call 0203 001 0234 Kind regards, Caroline Team Cartridge People

Posted 3 months ago

“I wish that I had come across Cartridge People before. You were £18 chaper than ordering the same Epson inks from Epson themselves and they arrived the next day. Excellent service.”

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Posted 3 months ago

“I placed an order for some printer ink on Tuesday morning. It arrived mid afternoon on Wednesday courtesy of Evri. Great service all round - and a free pen too!”

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Posted 3 months ago

“Total order and delivery process very efficient.”

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Posted 3 months ago

“First time ordering from Cartridge People, unfortunately due to the courier damaging the parcel not a great start ( these thing happen). However one phone call to Rachel @ cartridge people and everything was sorted, replacement cartridge on way. I was impressed that I could call a real person and report the problem. Fantastic service from Rachel, well done. My feedback would be to improve the packaging to avoid any damages.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience, Jake. We’re really glad Rachel could help resolve the issue quickly and that you’re happy with the service. We’ll take your packaging feedback on board to help prevent future damages. If there’s anything else you need, we’ll be here for future orders. Kind regards, Team Cartridge People

Posted 3 months ago

“My order was well packaged and arrived very quickly, within a couple of days.”

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Posted 3 months ago

“I had a problem with an ink cartridge I had bought. Customer service were so helpful and explained why I had the issue, and also refunded my purchase. This made my day!”

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Posted 3 months ago

Thank you for sharing your experience, Maggie. We’re so glad our team could help resolve the issue and provide a refund. If there’s anything else you need, we’ll be here for future orders. Kind regards, Team Cartridge People

Posted 3 months ago

“Delivery companies usually notify me in advance of the time they will deliver giving me the option to change the time or date, This was not done. All I got was notificatiion that it had been delivered on Sat. 7th when I was away. I was alarmed by the photo which showed the item in full view from the street. When I arrived back home I was relieved to find someone had tucked it safely under the doormat”

Helpful Report

Posted 3 months ago

Thank you for sharing your feedback. We’re sorry the delivery notification wasn’t sent in advance and that the item was delivered while you were away. We’re glad it was safely found under the doormat, and we’ll pass your comment to our delivery team to improve future notifications. If there’s anything else you need, we’ll be here to help with future orders. Kind regards, Team Cartridge People

Posted 3 months ago

“There was no fault with Cartridge People. They sent the order as usual but the carriers did not deliver it. A replacement order which arrived the next day by a different carrier was made and I wish to thank Cartridge People for this.”

Helpful Report

Posted 3 months ago

Sorry to hear the carrier didn’t deliver your original order, but I’m glad the replacement arrived the next day. If you ever need us in future simply call us on 0203 001 0234 Kind regards, Team Cartridge People

Posted 3 months ago

“I was having problems with my print quality, and contacted Cartridge People. I would like to thank Melanie, who dealt with my query very promptly and efficiently, sending out a replacement ink cartridge which arrived the next day, It is now installed and the print quality is up to the standard that I have come to expect from Cartridge People supplies. Top marks all round for service.”

Helpful Report

Posted 3 months ago

Thank you for sharing your experience. We’re glad Melanie could help and that the replacement ink cartridge arrived quickly and restored the print quality. We’ll be here for any future orders. Kind regards, Team Cartridge People

Posted 3 months ago

“had an excellent experience thanks to Lindsay. She responded quickly, handled my request with great professionalism, and resolved everything smoothly and efficiently. Her support was truly appreciated and made a real difference. BaselAlrobeh”

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Posted 3 months ago

Thank you for taking the time to share your experience. We’re glad Lindsay could help and that everything was handled quickly and professionally. We’ll be here for any future orders. Kind regards, Cartridge People

Posted 3 months ago

“I had an issue with printing after inserting my new cartridge. After a couple of very helpful emails, Sam rang me so that he could talk me through what I had to do. Problem resolved. Brilliant, Sam listened to me, was patient and so helpful, very friendly and took his time with me. If I ever had any other problems I'd go to Sam first. So lovely to talk to a human. Thank you Sam”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience. We’re glad Sam could help and that the issue was resolved. We’ll be here for any future orders. Kind regards, Cartridge People

Posted 3 months ago

“I have had a problem with a colour cartridge, but with the help of, previously, Marianne, Lindsey and Gemma and today, Caroline, I have had my problem resolved to my satisfaction. All four ladies have been extremely helpful, friendly and supportive. Thank you so much.”

Helpful Report

Posted 3 months ago

Thank you for taking the time to share your experience. We’re glad to hear that the team—Marianne, Lindsey, Gemma, and Caroline—could help resolve your issue to your satisfaction. We’ll be here for any future orders. Kind regards, Cartridge People

Posted 3 months ago

“Very quick delivery, good value and works well”

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Posted 3 months ago

“The item never arrived. Problems with non delivery by evri, were quickly dealt with by Rachel at customer services at Cartridge People. Really excellent reaction to a problem caused by the courier”

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Posted 3 months ago

Thank you for taking the time to share your experience. We’re delighted Rachel was able to quickly and efficiently resolve the issue caused by the courier. We’ll be here for any future orders. Kind regards, Cartridge People

Posted 3 months ago

Cartridge People is rated 4.8 based on 129,311 reviews