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Car Parts 4 Less Reviews

4.5 Rating 91,192 Reviews
89 %
of reviewers recommend Car Parts 4 Less
4.5
Based on 91,192 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Car Parts 4 Less Reviews
Anonymous
Anonymous  // 01/01/2019
Bought disc and pads for my wife's Mokka at a great price..collected them from a local pickup point and then fitted them that day. Everything fitted great and the job was done...
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Posted 3 years ago
Ordered and collected as advised on the website no probs good service
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Posted 3 years ago
Best price available at the time for quality parts. Fast delivery too.
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Posted 3 years ago
Prompt and efficient service at the Reading moon branch. Fair pricing on standard service items for my Saab 95.
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Posted 3 years ago
Great service as usual at a great price
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Posted 3 years ago
Part had bits missing. Had to return to store and swap for another.
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Posted 3 years ago
Very good quality parts, fast shipping. 100% satisfied. I recommend
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Posted 3 years ago
Top service no problems at all from order to pick up
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Posted 3 years ago
Great products and fantastic prices. Ordered three times and all supplied really quickly and great quality.
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Posted 3 years ago
Very easy to order online.
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Posted 3 years ago
Ordered item for collection as needed the items for next day which was why I opted to collect from store but went to store on three separate occasions and my order wasn’t delivered.
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Posted 3 years ago
I placed an order with Car Parts 4 Less on items that were showing in stock. My local Euro Car Parts branch (Stockport) were assigned the order to be fulfilled. A week had passed I didn’t receive any part of my order nor was I advised of any issues with any of the items. I called the branch to enquire about my order as I had still not received any of it, to be told that they have all the items in ready to go except for 1, because of this reason, they couldn’t deliver any part of my order. I asked them to cancel the 1 item from the order and deliver the rest to which they said they can’t do (which to be honest is ridiculous) and said that I would have to wait. I then asked them how long it would it take for the 1 item to arrive, to be told that it’d take another 2/3 days which immediately infuriated me (no apology or anything at this point either). Fair enough, I thought I waited this long, so just persevere. 2/3 days had passed now it’s been almost 2 weeks, I call the branch back due to no delivery of my order or any update to find that, this item (Antifreeze) has still not arrived from the warehouse to the branch in order for the branch to deliver my order. I asked the branch at this point why they can’t just cancel the 1 item and send me the rest of the order I had paid for, to which the response was that they couldn’t do that due it being an order from Car Parts 4 Less. At this point I mentioned, okay I’ll call customer services and tell them to either remove the item or cancel the entire order. As soon as I said this MIRACULOUSLY, I was told that they can in fact remove the item from the order and deliver the rest of the order. This had got my blood boiling, the FACT that the branch COULD HAVE done this but chose not to in the first instance is an ABSOLUTE DISGRACE (probably because I ordered it online). I asked them in regards to getting a refund on the cancelled item, even then they couldn’t answer the question properly. I didn’t get confirmation of any refund up until I rang customer services about the matter who must’ve in turn got in touch with the branch. I mean come on seriously? I don’t get what the matter or issue is when ordering online for the branch to fulfil, you’re one business in its entirety operating under 2 trading names. The bottom line all goes into one pot. I found the entire process of this transaction, customer journey and experience very poor. My recommendation would be to retrain the colleagues in the branch around how to fulfil, amend and refund parts of an order that is sent through by Car Parts 4 Less to branch and also train them on the business model.
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Posted 3 years ago
Easy to use and delivered on time
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Posted 3 years ago
Great price and fast delivery, would definitely buy from Car parts 4 less again.
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Posted 3 years ago
Purchased a complete 03 Mini Cooper S exhaust system with brackets. The silencer mtg brkts were nothing like the profile required and the fitting required complete rebending to be somewhere near fitting to the silencers. The suppliers/manufacturers need to have a proper look at these, they are nowhere near the shape they should be to fit the silencers, very poor to say the least not worth the money, would not recommend..............
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Posted 3 years ago
Only used these once as I used to use euro parts and they've become expensive, my experience up to now as been brilliant as europarts delivered this to my door and it came within days.
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Posted 3 years ago
Good prices placed and paid for my order online drove to store to collect my order all ready pulled and ready to go when I got there
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Posted 3 years ago
Never had a single problem with a part over many years. Click and collect couldn't be any easier, most staff easy to deal with, odd one's miserable
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Posted 3 years ago
The process of ordering goods online was very easy and I was given a great discount!
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Posted 3 years ago
Disappointed to say the least, Have already left a goggle review. I've been a customer for years, i made a purchase before christmas. I received an email saying items are ready for collection, I wasn't able to collect so asked a freind to collect to which she was told its not in stock come back next day, she returned the next day be told the same thing. I then asked for delivery as I've payed a freind time and fuel money to be told cannot help. I live approximately 2 miles away from the Rustington branch. I have now cancelled the order, ordered elsewhere and received from elsewhere the very next day and still waiting for my refund from car parts for less/euro car parts. Jokers
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Posted 3 years ago
Car Parts 4 Less is rated 4.5 based on 91,192 reviews