Camille Lingerie Reviews

Name: Camille Lingerie
Address: Unit 2 Cotton Brook Road Sir Francis Ley Industrial Estate, Derby
Rating: 4.67

4.7 Rating 8,749 Reviews

94 %

of reviewers recommend Camille Lingerie

4.7

Based on 8,749 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Camille Lingerie 5 star review on 27th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely dressing gown very comfortable and lightweight just what I have been looking for the reason for 4 stars the button holes are not finished properly and are a little frayed.”

Helpful Report

Posted 4 years ago

Thank you for your review Patricia.

Posted 4 years ago

“I was very impressed how quickly my product arrived and the swift response to my issue! The product arrived within 72 hours of my order being placed. Unfortunately I received someone else’s order, but Camille Customer Services responded to my problem within 12 hours of sending the email and the correct item was sent within 24 hours of raising the problem. This meant that my niece was able to receive their birthday present on time and it fit perfectly!”

Helpful Report

Posted 4 years ago

Thank you for your review - we are ever so sorry about the mix up you had with your order, but we are happy to hear you are happy with the service you received. Thank you for shopping at Camille.

Posted 4 years ago

“Sizing is not good Arms length is correct but body not wide enough Very helpful & polite when I contacted Re return”

Helpful Report

Posted 4 years ago

Thank you for your review, we are sorry the product you ordered didn't fit.

Posted 4 years ago

“good quality, far too small, had to return.”

Helpful Report

Posted 4 years ago

We are sorry to hear you had to return your order. Thank you for shopping with us at Camille.

Posted 4 years ago

“The underwear was good quality and fitted well. The negative has to be Royal Mail tracking facility which didn't work! The site kept saying and update would only be given when they try to deliver the package. I went out for an hour on my return the package was on the doorstep in full view of passers by. If it had been stolen I wouldn't have known as the Royal Mail tracking site had no updates on where the package was!”

Helpful Report

Posted 4 years ago

Thank you for taking the time to leave your review Elizabeth. We are pleased to hear you are happy with your new underwear. We are sorry to hear you had trouble tracking your order with the Royal Mail tracking number you were provided with and I'm sorry to hear where your Postman left your parcel. We hope this wont put you off shopping with us again.

Posted 4 years ago

“Can't fault the service/company. However the nursing bra I purchased were not great at all, far too rigid to pull down and feed and it was as if the cups were too far apart so my boobs were popping out the front. Had to return. X”

Helpful Report

Posted 4 years ago

Thank you for your review Rebecca - we are sorry to hear the Nursing Bra you ordered was not suitable for you.

Posted 4 years ago

“Love these! I'd been waiting for this bra and thing to come back I my size to replace the one I'd worn out 😊”

Helpful Report

Posted 4 years ago

Thank you for your review Carol, we are pleased to hear you are happy with your new Bra.

Posted 4 years ago

“Very pleased with quality & delivery, will certainly use Camille again 👍😊”

Helpful Report

Posted 4 years ago

We look forward to dealing with you again Elsa.

Posted 4 years ago

“I've only had Camille's midi briefs but they are the most comfortable briefs I have found”

Helpful Report

Posted 4 years ago

Thank you for your review, we are pleased to hear you love our briefs!

Posted 4 years ago

“I have previously purchased the items of Camille Lingerie brief's at various shopping outlets. I have found them very comfortable being cotton. As these outlets are out of bounds and certain stores have closed down, I was pleased to find I could order them online. They arrived in the post without any problem, thank you!”

Helpful Report

Posted 4 years ago

We are pleased to hear you found us online, we hope you are happy with your new order and hope to deal with you again in the future.

Posted 4 years ago

“Always a comfy fit.”

Helpful Report

Posted 4 years ago

We are happy to hear you're happy.

Posted 4 years ago

“Would have proffered a longer one and had to take the waist in, but serves the purpose.”

Helpful Report

Posted 4 years ago

Thank you for your review.

Posted 4 years ago

“Was a little bit thicker material than I thought it would be but still nice as an alternative to a thick dressing gown. More colours please.”

Helpful Report

Posted 4 years ago

Thank you for your feedback Elaine, we hope you are happy with your new Kaftan - thank you for choosing to shop with us at Camille. We hope to deal with you again.

Posted 4 years ago

“Pleased with the items, true fit.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, we are pleased to hear you are happy with your new purchase.

Posted 4 years ago

“Very comfortable to wear, straps don't fall off your shoulders - bliss. Found the front middle a little high (was showing above clothes), otherwise I would rate them a 5 but I gathered this part with elastic cotton and it works great. Very happy”

Helpful Report

Posted 4 years ago

Thank you for your review Diana.

Posted 4 years ago

“Customer service was very good as I had a problem on line. The goods I purchased are of good quality so very pleased.”

Helpful Report

Posted 4 years ago

Customer service is very important to us at Camille, so when we hear you're happy with the service your received from us, we're happy too! Thank you for shopping at Camille.

Posted 4 years ago

“I have been searching for months for a bed jacket which is not pure acrylic/polyester & though I would have preferred a higher cotton content, I am very pleased with this purchase. I love the collar & pockets and also the fact it buttons up, no fiddly zip! It is a good fit & the sleeve length is perfect.”

Helpful Report

Posted 4 years ago

We are pleased to hear you have found the perfect Bed Jacket here at Camille! We hope you shop with us again! Thank you for your review.

Posted 4 years ago

“Great onsie, really soft. My daughter loves it. Postage was prompt.”

Helpful Report

Posted 4 years ago

We are pleased to hear your Daughter loves her new Onesie. Thank you for shopping at Camille.

Posted 4 years ago

“Items I ordered from Camille were despatched very quickly, one item had to be returned because it was a poor fit for me. After a week of waiting for refund I rang them and 3 days later the refund arrived. Found them very pleasant to deal with, and I would buy again from them.”

Helpful Report

Posted 4 years ago

Thank you for your review, we are pleased to hear you are happy with the customer service you received from our team. We look forward to dealing with you again.

Posted 4 years ago

“Lovely satin dressing gown, good weight of fabric and lovely colour with internal ties, pockets and a good length belt. The only downside is the sizing. I normally wear a 20 but ordered a 22-24 because I wanted it roomy, but it's only just big enough. I would have ordered the next size up but they don't do one. Delivery was fast too.”

Helpful Report

Posted 4 years ago

Thank you for your feedback, we hope you are still going to be able to get wear out of your new Satin Dressing Gown. Thank you for your feedback, we are pleased to hear you weren't waiting too long for your order.

Posted 4 years ago

Camille Lingerie is rated 4.7 based on 8,749 reviews