www.Camera-Manual.com Reviews

Name: www.Camera-Manual.com
Address: Faulkner House, St Albans
Rating: 4.64

4.6 Rating 6,822 Reviews

92 %

of reviewers recommend www.Camera-Manual.com

Company Reviews

Metrics

4.6

Based on 6,822 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“Manual was exactly what I wanted . Reasonable price quick delivery”

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Posted 4 years ago

“I am delighted to be able to buy a manual for the Contax 1-a camera which I believe dates to before 1936. The manual has already enabled me to understand the (complicated) procedure for setting the shutter speed. I would use the very useful service you provide again if need be. Thank you, Robert Pritchard.”

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Posted 4 years ago

“Very good and informative clearing up any problems you may have.The only down side is that some of the pictures displayed in black and white are somewhat difficult to identify.”

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Posted 4 years ago

“Timely and precise”

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Posted 4 years ago

“Just what I needed thanks”

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Posted 4 years ago

“They only provide black and white copies of original manuals. I have recommended to them they provide an option for color copies at a premium price but my suggestion was rebuffed. My recent order was almost illegible because the original Nikon manuals used pastel colors”

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Posted 4 years ago

“Easy to read, easy to follow and answered all my questions about a recent purchase.”

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Posted 4 years ago

“Excellent, speedy service, resulting in a very good "end product"”

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Posted 4 years ago

“It’s an awesome manual, well two manuals, everything you would want to know and more. Plus there is a smaller quick start booklet with it .”

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Posted 4 years ago

“Very detailed.”

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Posted 4 years ago

“I should have purchased this manual long ago. It solved a lot on questions I have with the camera's operation.”

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Posted 4 years ago

“Excellent service. Quick and efficient.”

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Posted 4 years ago

“I just received it in the USA today (about 4 weeks after I ordered it) but you had advised that in these trying times to be patient because it would likely taken longer than normal. I have spent a couple hours with the manual and is exactly what I was looking for.”

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Posted 4 years ago

“The order came through very quickly for my GH3 manual, clear printing and well spriral bound. Very pleased.”

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Posted 4 years ago

“absolutely great”

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Posted 4 years ago

“Excellent service. Arrived the following day, clear copy, well bound. Highly recommended.”

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Posted 4 years ago

“The experience is quite different from the usual shopping experience these days. First off all, the communication is quite lacking. You get a order confirmation but that's all. I would have expected at least another email confirming that it was shipped out, ideally containing a tracking number. If you do end up contacting the customer service, be prepared to wait several days between answers. Answers which are usually rather short and don't really answer the questions completely. The actual product shipped is okay, but not more. The printing quality is not overwhelming, but I guess it's sufficient to be able to read it. Especially smaller text in the illustrations suffer from the low resolution (maybe 100dpi at best?). Also the manual was just printed in B/W while the original PDFs from the manufacturer contained some colored pages. All in all, it's fine but in hindsight I would have probably printed it myself, especially since the import taxes, post office processing fees and shipping costs are not considered in their advertisements. Considering all that, on top of my poor experience with customer service, I don't even want to think about their 100% satisfaction guarantee..”

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Posted 4 years ago

I'm sorry to hear of this experience. Firstly, we send three automatic emails when you place an order. One as soon as it is placed, one when we import the order into the office and one when it is dispatched. I don't know why you didn't receive the second and third emails. They will have been sent. Secondly, we can't include a tracking number. The price to include tracking would dramatically increase the price we need to charge for postage. I'm sorry you had to wait for replies to your email. This is not acceptable. We are supposed to answer all emails the same working day. This will be looked into. Thirdly, we make it clear that we can only print in black and white. To print in colour would not be cost effective. Finally, I don't know what you mean about "import taxes and post office processing fees". We charge a fee for postage and packaging which is clearly shown on our website. There should have been no additional charges applied locally. Our 100% guarantee means that if you are not happy you simply need to return the manual for a 100% refund. You can always do this.

Posted 4 years ago

“The book was for a Betamax tape recorder,not a camera. Your service is very good. I am satisfied.”

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Posted 4 years ago

“excellent service and manuals”

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Posted 4 years ago

“Excellent service & great quality manual.”

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Posted 4 years ago

www.Camera-Manual.com is rated 4.6 based on 6,822 reviews