Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,826 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,826 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a business fitting wood burning stoves, I like to supply my customers with good quality hardwood logs, I find Calido consistently meet my requirements with good products and friendly service.”

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Posted 2 months ago

“Excellent products, delivery and communication as always”

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Posted 2 months ago

“Easy to order Easy to use site Delivered promptly and on time Good product 3rd year I've used”

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Posted 2 months ago

“Delivery was basically done perfectly, and what's delivered looks very promising”

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Posted 2 months ago

“Been using Calido for some time now. Usual excellent service and always good to get a blether with James 😀”

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Posted 2 months ago

“First order and switched my delivery date no problem for me and wood arrived well stacked and protected by film wrap. Delivery driver was friendly and positioned pallet close to door for me. I haven’t yet used the logs but always get in ahead of end of Sep. I usually buy dried birch because they emit more heat than standard mixed hardwoods. Some logs were larger than I’ve normally had but based on past orders would say matched similar volume for same crate orders so no issue there. The logs sent appear dry but the proof will be in the burning. I was stung last year when a more local supplier sent me a double crate that was very damp. They were not accommodating when I complained hence trying a different supplier. Cannot fault the delivery. Will post a 2nd review when I light my first fire -I use on a multi fuel burner with coal and also open fire and Birch is definitely my favourite wood to burn. It smells delicious also! Delighted to learn from Scotland of all places with my McDonald roots!”

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Posted 2 months ago

“Now heading into my seventh winter season as a Calido customer, which probably tells you more about how we as a household view them. .Great products and a very straightforward process to order and book delivery.. which arrived within the stated timeframe, and was dropped to within a couple of inches of where I wanted it. Can't really ask for more, can you?”

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Posted 2 months ago

“Always use Calido. Reliable service and good quality wood.”

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Posted 2 months ago

“From initial conversation to delivery was efficient and smooth Nothing is to much for Calido Also love the free box of logs too”

Calido | Logs, Stoves & Outdoors 5 star review on 15th August 2026

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Posted 2 months ago

“very prompt service. I made a web order then immideately rang calido to check they had received it. Someone was already dealing with the order and despatching goods. goods arrived pretty quick too.”

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Posted 2 months ago

“Pleasant experience. Ordered 3 tonnes of briquettes online at as reasonable a price as you can expect these days.Good communication. Quick, reasonably priced delivery to the Western Isles. Good quality briquettes,well packaged on pallets delivered into garage. Would highly recommend this company.*****”

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Posted 2 months ago

“What an amazing company! I called the office for some advice regarding my delivery, and they were incredibly helpful and organised local delivery for me. Their delivery driver was also fantastic — super helpful, polite and just an all-round genuinely nice person. Excellent service from start to finish. I’ll definitely be using them as my new log supplier. Highly recommended!”

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Posted 2 months ago

“excellent service, can not be faulted!”

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Posted 2 months ago

“Great local service - when an error was made with my order, it was sorted quickly and without any fuss. Will definitely use them again.”

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Posted 2 months ago

“Brilliant company with efficient and helpful staff. Will be using from now on .”

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Posted 2 months ago

“Incredibly helpful staff and very swift responses to e mail and online queries. Had a bit of difficulty ordering from website so called and it was all sorted within minutes. Great product delivered well packaged and in a timely manner. Will use again.”

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Posted 2 months ago

“No fuss no bother smooth transation and deliver on time. Thanks”

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Posted 2 months ago

“Nicolette - 5 stars Other companies involved in delivery - 0 stars Because I live in Outer Mongolia there were terrible problems getting my order delivered - oh, no, wait - I don't live in OM but I might as well when it comes to deliveries!! I live in the Uk, on an island, Nicolette was incredibly helpful, did all that she could to determine where my order was & when it was going to arrive! Thank you.”

Calido | Logs, Stoves & Outdoors 5 star review on 2nd August 2026

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Posted 2 months ago

“logs came a day early not aproblem delivered to back door well pleased”

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Posted 2 months ago

“Always great service and great quality logs.”

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Posted 2 months ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,826 reviews