Calido Logs and Stoves Reviews

Name: Calido Logs and Stoves
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,655 Reviews

99 %

of reviewers recommend Calido Logs and Stoves

4.9

Based on 3,655 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Calido Logs and Stoves:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido Logs and Stoves 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent experience from on line selection to delivery by James with efficient communication throughout the process. I would definitely recommend Calido!”

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Posted 1 year ago

“Having had a bumpy ride into the world of woodburners but had a very smooth landing when we called at Calido Logs and Stoves. Right from the start we got good old fashioned advice with no pushy sales. John was great at narrowing down our choices on a stove which was fitted quickly and to a very high standard by Craig and his colleague. We are delighted with the service. We also purchased a bulk delivery of Ash Logs which are superb. Clean burning and excellent heat output. Very happy customers around. Thank you.”

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Posted 1 year ago

“Such a good company to deal with. Very helpful. Pre-formed logs work well for me. Easy to store. Burn nicely. I was pleased to get the offer with kindling and fire lighters. Kindling is great and I've not yet tried the lighters. Delivery guy was brilliant too anc moved the pallet into the garage. Recommend this company.”

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Posted 1 year ago

“Great service. No delivery issues. Driver very helpful. Have used before and will again 👍”

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Posted 1 year ago

“Top marks from order to delivery.”

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Posted 1 year ago

“Super service and Log Splitter is first class”

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Posted 1 year ago

“First order and very happy with all aspects. Ordering easy, deliverywith no issues. Birch Logs (12 bags) are a good size and first burn went well. Kerbside delivery as house up stairs good aerobic exercise too! Arrived on date requested - perfect. Driver very helpful and polite Will certainly order again”

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Posted 1 year ago

“Having bought our log burner with full installation from Calido as the all round experience was faultless, we thought best to continue to shop with them for their own logs, briquettes, kindling and fire lighters, we are delighted with our first online order delivered to our door. First class customer service, easy to navigate online shop and excellent products. We wouldn't risk purchasing from anywhere else especially when you read about the damage caused by substandard products. Thank you Calido.”

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Posted 1 year ago

“excellent services as always. the pini kay logs are most successful and keep her indoors very happy.”

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Posted 1 year ago

“Easy and efficient order and delivery set up and logs burn very well.”

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Posted 1 year ago

“Excellent quality logs well wrapped with delivery on agreed date. Logs are a perfect fit in my fire. my overall assessment - EXCELLENT !”

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Posted 1 year ago

“As a repeat customer I cannot recommend this company enough. Excellent customer service and outstanding products. So helpful and friendly. Will always use them for my logs and now addicted to the Ego power tools”

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Posted 1 year ago

“Received delivery of logs, kindling etc. Very good service, the whole load was taken round to the back door a fantastic service. Logs etc are good burning and nice and dry. Driver/delivery driver was very helpful. Couldn't thank them enough.”

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Posted 1 year ago

“Ordered bio ethanol fire, prompt confirmation of order and delivery date. Delivered when promised great service.”

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Posted 1 year ago

“Ordered on Sunday, dispatched on Monday, delivered on Tuesday. As described and a good price. Would use again.”

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Posted 1 year ago

“Great service and advice in store. Saw is powerful and works as expected from Husqvarna - top quality.”

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Posted 1 year ago

“We purchased a new wood stove and first supply of firewood from Calido and it was an excellent experience from start to finish. All stages from quotation to ordering and delivery have been very smooth, you will feel well looked after. All the persons I dealt with have been very professional, friendly and efficient. Highly recommended 5 star service”

Calido Logs and Stoves 5 star review on 14th November 2024

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Posted 1 year ago

“Only problem I had I ended up paying express delivery, I sure this was my own fault , but it made my purchase £6.00 dearer , however it did come next day which was impressive, also with oug the delivery they was the cheapest around, so I'm giving them 10/10”

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Posted 1 year ago

“Delivered when expected - friendly helpful delivery driver”

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Posted 1 year ago

“Excellent logs, delivery first class”

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Posted 1 year ago

Calido Logs and Stoves is rated 4.9 based on 3,655 reviews