Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,746 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,746 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

Write Your review

Tell us how Calido | Logs, Stoves & Outdoors made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Now we are in autumn I have used my new Arada Stove. I have to say Im extremely pleased with it. Its so easy to clean out, it burns both Wood and Coal nicely. It generates plenty of lovely warmth from both. Previously I had an open fire grate and I am so pleased I have changed to a stove. On ordering the stove from Calido it arrived when it was scheduled to and I was very happy with the price I paid for my stove. So in conclusion, based on my experience i would thoroughly recommend Calido.”

Helpful Report

Posted 1 year ago

“I ordered the sample pack, for £12.99 postage included yesterday at 11am they arrived at my home in West Wales at 1pm. Impressive to say the least. Put one on my wood burner an hour ago, onto hot embers still going strong and impressive heat. Well impressed. Beats competition hands down.”

Helpful Report

Posted 1 year ago

“very good service from ordering to delivery”

Helpful Report

Posted 1 year ago

“Excellent service. Palletline delivery timely, with a phone call beforehand giving estimated arrival which was really helpful. Delivery driver was outstanding… ours was last delivery of the day so he helped me unload the pallet and helped carry nets round to the log store at back of house. Thank you!!!”

Helpful Report

Posted 1 year ago

“Calido's 'Fire Log Briquettes' burn much longer and emit more heat than many of the competitors we've tried, and they don't crumble in your fingers. They're made of stronger stuff! You get what you pay for. Thank you.”

Helpful Report

Posted 1 year ago

“Order process easy. Haven't tried eco logs yet, but order fulfilled quickly.”

Helpful Report

Posted 1 year ago

“Excellent service no problems whatsoever 👍🏻”

Helpful Report

Posted 1 year ago

“Can’t fault Calido.. Thank you! Great stove at a great price, received quickly and with a lovely stove sample pack too. Thanks again”

Helpful Report

Posted 1 year ago

“This is an excellent company to deal with. I've bought briquettes from them for a number of years now. Easy to order on line and choose a convenient delivery day. Very efficient firm.”

Helpful Report

Posted 1 year ago

“Excellent delivery time and straighforward to order with good payment options.”

Helpful Report

Posted 1 year ago

“We were very pleased with your prompt help and service. The stove arrived in good condition and is now up and running. We would not hesitate to recommend you”

Helpful Report

Posted 1 year ago

“The service is very good. Prompt reliable delivery and practical help in locating the crate in exactly the right place for me. The oak is in very good condition and the size of logs works well for my large wood burning stove.”

Helpful Report

Posted 1 year ago

“All God Fast delivery Great product.”

Helpful Report

Posted 1 year ago

“Purchased a Husquvarna hedge trimmer which unfortunately was delayed due to a stock issue. However communication by the company was excellent informing me of the expected time frame for delivery and an option of a refund if I preferred. I agreed to go ahead with the purchase and I received a further phone call from the company when item was ready for dispatch. It arrived the next day. Very pleased with the product and the excellent communication.”

Helpful Report

Posted 1 year ago

“excellent products good website speedy delivery”

Helpful Report

Posted 1 year ago

“Faultless end to end and the delivery driver was fab, offering to unload the nets individually and take the pallet away, saving me the hassle of sawing it in half to take to recycling centre (pallets are pressure treated timber which shouldn't be burned in a log burner). Very pleased. Thank you folks.”

Helpful Report

Posted 1 year ago

“As I haven't used these logs before it will be interesting to see how they perform, my star rating is for the other logs I have used in the past I think that going on past experience they will be fine. I actually clicked on the wrong ones and didn't check the order, my own stupid fault. Thanks for the kindling and fire lighters that also came with my order free of charge, delivery arrived at the time the driver said and was put in the garage for me, thanks for the great service you delivered as usual and will be ordering again when required. Thanks again Steve O.”

Helpful Report

Posted 1 year ago

“Excellent service and product at a very competitive price Delivery absolutely fantastic on time as promised Can highly recommend .”

Helpful Report

Posted 1 year ago

“This is the 2nd time I've used this company and all I can say is Great Service, Great Prices & Great Company to deal with.. I will certainly be ordering again..”

Helpful Report

Posted 1 year ago

“Cálido briquettes are the best on the market I have tried them all and still keep coming back to Calido. You choose the day you you want them delivered, and the drivers are so helpful.”

Helpful Report

Posted 1 year ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,746 reviews