Calido | Logs, Stoves & Outdoors Reviews

Name: Calido | Logs, Stoves & Outdoors
Address: Unit 3a Bandeath Industrial Estate, Throsk, Stirling
Rating: 4.92

4.9 Rating 3,757 Reviews

99 %

of reviewers recommend Calido | Logs, Stoves & Outdoors

4.9

Based on 3,757 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Calido | Logs, Stoves & Outdoors:

Calido is a family-run business based in Stirling, Scotland, dedicated to delivering high-quality kiln dried firewood and fireside products to homes and businesses across the UK. Since 2014, we’ve built a reputation for exceptional service, reliable nationwide delivery, and a genuine passion for helping customers enjoy warmth, comfort and relaxation at home. We specialise in premium kiln dried logs, including ash, birch and oak, along with eco-friendly briquettes, kindling and firelighters. Our fuels are carefully selected to burn cleaner, produce more heat and perform consistently in woodburners, stoves and open fires. Our range also includes high-performance wood-burning and multifuel stoves from leading manufacturers. These are showcased in our Stirling showroom, where our friendly and knowledgeable team are always happy to offer advice and help you find the perfect solution for your home. Calido is also a premier supplier of luxury Kirami wood-fired hot tubs and saunas. Handmade in Finland, Kirami tubs are crafted for comfort, efficiency and durability. Whether you’re looking for a cosy tub for two, or a luxury sauna, the Kirami range combines Scandinavian design with expert craftsmanship to help you relax outdoors all year round. With a strong commitment to quality, sustainability and customer satisfaction, we’re proud to be trusted by thousands of customers. From our family to your fire - or your outdoor retreat - we’re here to help you make the most of home life.

Visit Website

Phone:

01786 357057

Email:

sales@calidologs.com

Location:

Unit 3a Bandeath Industrial Estate,
Throsk
Stirling
FK7 7NP

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Calido | Logs, Stoves & Outdoors 5 star review on 20th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I already knew the Kelly Kettle to be an excellent product but it arrived in perfect condition and had a great delivery time. Many thanks to all involved.”

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Posted 6 years ago

Thanks very much John, we also agree that the Kelly Kettle is a great product for all outdoor expeditions. Thanks again.

Posted 6 years ago

“Fantastic service, super fast delivery too”

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Posted 6 years ago

Thank you very much Tracey :-)

Posted 6 years ago

“Amazing service provided during lockdown. Ordered logs 7pm Monday evening, delivered before 11am on Tuesday!”

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Posted 6 years ago

Thank you very much Audrey. I'm glad you appreciate our quick and efficient local delivery service in the Clackmannanshire area. Hope to hear from you again.

Posted 6 years ago

“Excellent service. Very friendly and knowledgeable. The heat and grill arrived on time and the starter pack was a really nice touch.”

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Posted 6 years ago

“Fantastic product and great customer service, have already recommended to our friends.”

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Posted 6 years ago

“Very nice people. Good service over the phone and a friendly on time delivery. The kiln dried logs make a lovely fire. We are happy customers. Thank you”

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Posted 6 years ago

“Wood delivered as arranged. Driver very helpful and deposited crates in a good place given that we have a gravel drive. Have just stacked and stored two crates of wood. Good sized pieces for my cassette wood burning fire. Delivered in stout crates that are excessive when the logs are to be put in an in situ log store. Is the crate wood suitable for burning? Each crate has given about half a wheelie bin of bark. Just wondering what to do with it. Some suggest making it into bundles for burning. The jury is out about the efficacy of burning in a wood burning fire.”

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Posted 6 years ago

“Great shopping experience! Despite the difficulties presented by the unfortunate Covid-19 outbreak my order was dispatched and delivered very quickly. Communication throughout was excellent, very professional and courteous. I would not hesitate to recommend Calido Logs and Stoves.”

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Posted 6 years ago

“Great company to deal with .Order in the morning and delivered next morning. Top soil the best quality I have ever had. Last order delivered the same day. I recommend you use them!”

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Posted 6 years ago

“Ordered Chesney Heat Garden Gourmet, item was on sale and in stock. Shortly after placing my order I was contacted to confirm delivery which is palletised. The stove was delivered on time with no problems. Stove comes in a large protective crate. Only snag my end was our gravel drive didn’t suit the pump truck. The delivery guy endeavoured to get it to my rear gate. It’s probably worth paying for the white glove delivery as I had a bit of assistance in moving it to the rear of house. I would recommend Chesney and Calido without hesitation. The stove is really well engineered. Thank you for the great service.”

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Posted 6 years ago

“Prompt service, delivered on the day we had arranged. Very helpful delivery driver. This is the second year we have used calido briquettes and we will continue to do so as long as they can supply them.”

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Posted 6 years ago

“The Kiln dried oak logs are great and just the right size, Thankyou”

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Posted 6 years ago

“great service, great price for a full pallet of peat, delivery driver very helpful”

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Posted 6 years ago

“Good advice and very efficient order and delivery service.”

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Posted 6 years ago

“As new to wood burning tech, I was absolutely delighted with great service and advice from Calido - will definitely use again and recommend to others. Full credit to the staff.”

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Posted 6 years ago

“Excellent service, friendly, punctual. A well organised outfit indeed and the Chesney products they sell are great. We're delighted with ours 😁”

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Posted 6 years ago

“Quick and very efficient”

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Posted 6 years ago

“Great communication, delivery on time and product is fantastic”

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Posted 6 years ago

“Perfect, can't fault them. Really fast delivery too. Well done!”

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Posted 6 years ago

“Service always excellent.”

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Posted 6 years ago

Calido | Logs, Stoves & Outdoors is rated 4.9 based on 3,757 reviews