cable monkey Reviews

Name: cable monkey
Rating: 4.83

4.8 Rating 9,656 Reviews

98 %

of reviewers recommend cable monkey

4.8

Based on 9,656 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

cable monkey 5 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered days late and incomplete order. Poor communication”

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Posted 6 years ago

“I don't do reviews as the companies use it to gain more customers. They should give an incentive if they want me yo comment ⁷”

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Posted 6 years ago

“cables monkey were totally let down by their courier - not product - and the impossible situation of not being able to get hold of them (Courier) . If they ever confirmed different courier I would use again, but for our area it's Swift. Therefore I have no confidence in ordering from here in future or their partner company - relationship ruined by courier”

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Posted 6 years ago

“Ordered 4 cables. Arrived quickly. Only 3 worked. I’ve messaged to ask for a refund/replacement for the non working cable but haven’t had a response.”

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Posted 6 years ago

“Haven't received product yet, so not sue why I've been asked to leave a review. Would have expected it by now, even with the postal disruption.”

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Posted 6 years ago

“ordered 3mtr BT to RJ45tr received 20mtr RJ45 to RJ45 lead girl on customert serve desk was very helpful and i am awaiting replacement”

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Posted 6 years ago

“I ordered some fibre termination patch panels - FF-PPL-8WLC-MMDX Pro Patch Panel - Fibre Type : Multimode, Connector Type : LC Duplex, No. of Fibres : 8 Way The photos of the units showed a fairly complete unit. The kit arrived, installers appeared, opened the boxes and hey-presto no pigtails on the unit. So the splicer and the installers will have to reappear to finish the job. I (now) appreciate the termination units dont come with pigtails but ... the order screen requests qty of connections, the type of connections etc. The picture shows a populated rack. If the picture was changed or was emblazoned with NO PIGTAILS SUPPLIED then I could have save 2 installer days!”

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Posted 6 years ago

“Box turned up a day late.”

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Posted 6 years ago

“Unfortunately am not able to give one at this moment because I have not yet recieved my order. Maybe when I do I will.”

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Posted 6 years ago

“See the notes below”

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Posted 6 years ago

“first cabinet arrived damaged and unusable so had to order another”

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Posted 6 years ago

“Poor. Reason: next day delivery (Friday)requested. Delivery arrived today (Monday) 12.30 pm. External IT specialist (required to set up computer with software and link computer into company network) arrived this morning 9am and left 9.05am since computer had not arrived. I will need to re-book specialist and I expect I will be charged for this. In summary - late delivery very inconvenient. Regards Howard Sansome MD”

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Posted 7 years ago

“Unfortunately, I was sent the wrong product, although all the correspondence and even the packing note referred to the connector as ordered. The fault apparently lay with "the suppliers". I was sent a replacement by fast delivery, and received a decent apology, but it was an inconvenience that should have been avoided.”

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Posted 7 years ago

“Ordered pre-terminated fibre - delivery fine, but pulling tube broke off mid pull ripping the connectors off. Might as well have purchased unterminated fibre and paid to terminate it on site.”

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Posted 7 years ago

“still waiting on delivery a week later. after making a phone call to track , the package had not even been sent.”

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Posted 7 years ago

“next day delivery that i paid for doesn't mean next day when the order is put in at a weekend. It gets delivered on Tuesday not Monday. If this was made clearer i could have gone to screwfix and got them myself for on Monday.”

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Posted 7 years ago

“We were very disappointed to not receive the goods until today 25.02.19. We expected it on Monday 18th. The delivery company have stamped on the box 'school closed - half term'. This was not the case, the school was open all week and staff were on site and in the office. We had to purchase the items from an alternative supplier so that we could complete the scheduled work during half term.”

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Posted 7 years ago

“Your service was good but your transport company needs replacing as they are less than useless”

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Posted 7 years ago

“Sadly, you sent our order to us and not direct to the customer as requested. This caused us further courier costs and a 3 day delay.”

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Posted 7 years ago

“ordered a few cat61 rj45 plugs. It would of been great if you supplied basic instructions for termination.”

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Posted 7 years ago

cable monkey is rated 4.8 based on 9,656 reviews