cable monkey Reviews

Name: cable monkey
Rating: 4.83

4.8 Rating 8,778 Reviews

98 %

of reviewers recommend cable monkey

4.8

Based on 8,778 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

cable monkey 5 star review on 26th December 2023

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“one item was missing but was posted out next day first class post. good service - but need to be more careful!”

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Posted 1 year ago

“Whilst I can't fault cablemonkey.co.uk, their couriers, APC are terrible, taking over a week to redeliver a 'not at home' delivery.”

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Posted 1 year ago

“great price, good delivery.”

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Posted 1 year ago

“Excellent helpful customer service - particularly impressed that they were able to pull up my customer/order details automatically, and could tell who I was just by using the phone number I was calling from. This technology has been around for years, but few UK companies seem to make use of it - a real timesaver.”

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Posted 1 year ago

“Good, delivery attempted very quickly and good quality product. Frustratingly CM told their courier APC that the items must be signed for which is very frustrating, it was only a length of cat 6 and did not need signing for. APC refused to leave it in a safe spot delaying delivery by 8 days. Please consider changing policy on this.”

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Posted 1 year ago

“Quick Delivery good product, use quite regularly and always on time.”

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Posted 1 year ago

“Good service, delivery was a little slow but it was over Christmas. website is great to work through to source what your looking for.”

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Posted 1 year ago

“Great company and products are available. Delivery company APC need an urgent review. Parcel which had electrical equipment was left thrown over the fence into back garden and left in torrential rain for 2 days. Instructions were even written on box saying to leave behind wheelie bin in back of carport (they chucked over the fence above the bins...). APC are not responding to multiple attempts and should not be used.”

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Posted 1 year ago

“Cable Monkey have been great as a company, great service and quick deliveries.”

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Posted 1 year ago

“Quality product at a reasonable price”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Prompt delivery, and cables very competitively priced.”

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Posted 1 year ago

“A great range of products and fast service. I just wish there was a cheaper delivery option when ordering cheap items.”

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Posted 1 year ago

“Good experience, fast delivery.”

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Posted 1 year ago

“Needed to specify and stock a short Cat5e patch cable to go with a new product. Found several choices easily on the website. Had to make a quick phone-call to check the wire gauges and after a short hold, the information was provided. Ordered online and received within 48 hrs. Very pleased with the product, service and overall experience.”

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Posted 1 year ago

“Great products delivery was a couple of days but arrived when it was promised”

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Posted 1 year ago

“This is the second time we have used Cable Monkey and I can say that the communication once ordered is first class. The products are as described and we will use them again. Unfortunately, our last item was poorly packed as the corner was dented, but we needed to use it, so we never complained. Therefore we can not comment as to how they would have sorted this. Overall, 4 1/2 is fair.”

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Posted 1 year ago

“The item I ordered was just what I needed and not easy to find elsewhere. Arrived when expected.”

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Posted 1 year ago

“Pros: They have the products required at competitive prices Cons: I always have to chase for VAT invoices and there's no way to download them from the My Account section.”

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Posted 1 year ago

“all good apart from the ordering page, I had to get the package delivered to my home address instead of the office address as the address field had a limit of 30 characters, which could not fit the business park name.”

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Posted 1 year ago

cable monkey is rated 4.8 based on 8,778 reviews