cable monkey Reviews

Name: cable monkey
Rating: 4.83

4.8 Rating 9,657 Reviews

98 %

of reviewers recommend cable monkey

4.8

Based on 9,657 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

cable monkey 5 star review on 9th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent helpful customer service - particularly impressed that they were able to pull up my customer/order details automatically, and could tell who I was just by using the phone number I was calling from. This technology has been around for years, but few UK companies seem to make use of it - a real timesaver.”

Helpful Report

Posted 3 years ago

“Good, delivery attempted very quickly and good quality product. Frustratingly CM told their courier APC that the items must be signed for which is very frustrating, it was only a length of cat 6 and did not need signing for. APC refused to leave it in a safe spot delaying delivery by 8 days. Please consider changing policy on this.”

Helpful Report

Posted 3 years ago

“Quick Delivery good product, use quite regularly and always on time.”

Helpful Report

Posted 3 years ago

“Good service, delivery was a little slow but it was over Christmas. website is great to work through to source what your looking for.”

Helpful Report

Posted 3 years ago

“Great company and products are available. Delivery company APC need an urgent review. Parcel which had electrical equipment was left thrown over the fence into back garden and left in torrential rain for 2 days. Instructions were even written on box saying to leave behind wheelie bin in back of carport (they chucked over the fence above the bins...). APC are not responding to multiple attempts and should not be used.”

Helpful Report

Posted 3 years ago

“Cable Monkey have been great as a company, great service and quick deliveries.”

Helpful Report

Posted 3 years ago

“Quality product at a reasonable price”

Helpful Report

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

“Prompt delivery, and cables very competitively priced.”

Helpful Report

Posted 4 years ago

“A great range of products and fast service. I just wish there was a cheaper delivery option when ordering cheap items.”

Helpful Report

Posted 4 years ago

“Good experience, fast delivery.”

Helpful Report

Posted 4 years ago

“Needed to specify and stock a short Cat5e patch cable to go with a new product. Found several choices easily on the website. Had to make a quick phone-call to check the wire gauges and after a short hold, the information was provided. Ordered online and received within 48 hrs. Very pleased with the product, service and overall experience.”

Helpful Report

Posted 4 years ago

“Great products delivery was a couple of days but arrived when it was promised”

Helpful Report

Posted 4 years ago

“This is the second time we have used Cable Monkey and I can say that the communication once ordered is first class. The products are as described and we will use them again. Unfortunately, our last item was poorly packed as the corner was dented, but we needed to use it, so we never complained. Therefore we can not comment as to how they would have sorted this. Overall, 4 1/2 is fair.”

Helpful Report

Posted 4 years ago

“The item I ordered was just what I needed and not easy to find elsewhere. Arrived when expected.”

Helpful Report

Posted 4 years ago

“Pros: They have the products required at competitive prices Cons: I always have to chase for VAT invoices and there's no way to download them from the My Account section.”

Helpful Report

Posted 4 years ago

“all good apart from the ordering page, I had to get the package delivered to my home address instead of the office address as the address field had a limit of 30 characters, which could not fit the business park name.”

Helpful Report

Posted 4 years ago

“Packaged well and delivered on time, easy to use website with lots of choice.”

Helpful Report

Posted 4 years ago

“A helpful conversation was broken by a pause whilst expert guidance was sought and then code for the product that was recommended was given. Order placed and delivered the following day. I was puzzled to then be recommnend to open an account to track the order. However since the order was placed before the account was opened no information was available.”

Helpful Report

Posted 4 years ago

“great product, only fault was the courier they use ( APC ) are useless in our area, no live tracking, 3 attempts to deliver even tho we left instructions.”

Helpful Report

Posted 4 years ago

cable monkey is rated 4.8 based on 9,657 reviews