C&A Building Products Reviews

Name: C&A Building Products
Address: Courteney Road, ,, Courteney Road, ,, Kent
Rating: 4.76

4.8 Rating 4,738 Reviews

96 %

of reviewers recommend C&A Building Products

4.8

Based on 4,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About C&A Building Products:

Specialist in supplying quality plastic building materials at amazing prices.

Visit Website

Phone:

01634 374444

Email:

reviews@cabp.co.uk

Location:

Courteney Road, ,,
Courteney Road, ,
Kent
ME8 0EZ

Write Your review

Tell us how C&A Building Products made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

C&A Building Products 5 star review on 14th August 2025

376

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Package was supposed to be sent out immediately for 48 hr delivery. Package was sent out 4 days after order.”

Helpful Report

Posted 9 years ago

Thank you for your feed back however I think this is a complete unwarranted review as we dispatched your £1.20 order within a few days and we never once stated 48hour if you read the listing on ebay it clearly states please allow 5 working days and you received the order within this time scale. We do value our customers feed back however we did exactly what we stated.

Posted 9 years ago

“Very helpful staff, quick delivery”

Helpful Report

Posted 9 years ago

“Website easy to order from, with good prices, good quality product with informed and prompt delivery . Keith Bainbridge, Cumbria”

Helpful Report

Posted 9 years ago

“Good customer advice on the phone to help me plan my project and buy the right products. Timely and correct delivery of polycarbonate sheets and accessories and a friendly and helpful driver.”

Helpful Report

Posted 9 years ago

“I purchased a roof dome 600mm x 600mm although that is not what arrived some 10 days later! I am disappointed with the service and, despite twice offering to pay for next day delivery, no-one got back to me. What actually arrived was a 850mm x 850mm perspex dome shape section which I can't use. The late arrival of the wrong product has held up the carpenter and roofers on my job and I am not happy.”

Helpful Report

Posted 9 years ago

“Easy Web site, very quick delivery.”

Helpful Report

Posted 9 years ago

“Polycarbonate materials were delivered three days after the order and on time. I haven't started using them yet but everything was delivered and look exactly what I was expecting. Good service and will use them again.”

Helpful Report

Posted 9 years ago

“very good products good to work with first class delivery”

Helpful Report

Posted 9 years ago

“Great stock of products. We purchased some polycarbonate sheet and were kept well informed through the whole transaction until it arrived. Would recommend to anyone and will be using again”

Helpful Report

Posted 9 years ago

“Very helpfull and efficient”

Helpful Report

Posted 9 years ago

“Really struggled to get ondulated eave fillers for corrugated sheets. Called c&a they were really helpful answering all my questions. When purchased the order was processed very quickly and came the next day”

Helpful Report

Posted 9 years ago

“Very friendly service, very knowledgeable on the product and offered sound advice.”

Helpful Report

Posted 9 years ago

“excellent & friendly service. Delivery was even quicker than I expected. Overall I cannot complain.”

Helpful Report

Posted 9 years ago

“The website is superb allowing easy navigation to anything that you require, Placing all my items in the basket was simple and all the sizes were very well explained for all the products which I required. Once completed, the payment section was also easy to navigate and confirm with the delivery charge being calculated one my postcode was applied. I received a phone call to confirm a delivery time which was exactly as quoted. A perfect service from start to finish.”

Helpful Report

Posted 9 years ago

“Product ordered on Saturday received Monday. Excellent service. Product also very good quality.”

Helpful Report

Posted 9 years ago

“Easy to order. Lots of help on the website to aid selection of roof bars, roofing sheets & gutters. All delivered on time & very happy with the product & end result.”

Helpful Report

Posted 9 years ago

“The delivery charge was £29.95 and had not arrived a week later when we went on holiday to the US, grown up children still at home. I received various cross messages that we were not in for delivery and would not answer the phone (7 hour time difference so often nighttime in America). Eventually delivery was made 4 weeks after ordering. The Product was scratched.”

Helpful Report

Posted 9 years ago

Thank you for your feedback however I feel I need to give an accurate reply as to the events. You placed you order on 22/08/16 and we dispatch you order and attempted to deliver it on the 2/09/16 which was the 10th day so the last day of our advised 5-10 day delivery time. We contacted you about delivery and you advised that someone would be at home. However when we attempted the delivery there was no one at home. Our driver called me and explained he could not leave the delivery and that you had an arch way down the side of the house and the sheets would not fit through. We tried to call the number on the order but got no answer. I must point out at this point you never once told us you would be on holiday in the USA and not able to answer the phone due to time difference or provide us with a contact number for someone who could take the delivery. We also send emails and text messages advising of delivery. Looking through all the notes on your order and due to the fact we had already attempted delivery your order was put on hold until we could contact you and arrange for someone to be there and check the access. Having spoken to the driver he advises me that delivery had to be made through an alternative access the items were in good condition. We always allow our customers to check the goods before accepting any delivery that's why we make deliveries on our own transport. The £29.95 delivery charge is based on the size of the products your ordered (3.5M x 2.1M) this cost no way reflects the true cost of delivery especially when you make a 200 mile round trip and the customer is not at home. You children were not at home when our driver knocked on the front door? There is only so much we can do and are sorry that we did not meet your expectation but not responding to emails, texts or phone calls makes it very difficult for us to offer a service to meet your expectations.

Posted 9 years ago

“Very fast delivery. Excellent customer service, calls to confirm and arrange delivery. Competetive pricing, good selection.”

Helpful Report

Posted 9 years ago

“The corrugated sheets arrived within an hour of the stated time and were undamaged.”

Helpful Report

Posted 9 years ago

“we bought poly carbonate roof sheets they were very good price compared to other sites the delivery guy was very helpful as we are slightly away from road he carried them down for us and told us to store them flat as i was not ready to use them yet I was going to put them on their side apparently the weather does affect them they ca bow so yes very helpful would definitely use this company again”

Helpful Report

Posted 9 years ago

C&A Building Products is rated 4.8 based on 4,738 reviews