BZ Paintball / BZ Tactical Reviews

Name: BZ Paintball / BZ Tactical
Address: 47 Earlsway,Teesside Industrial Estate, Thornaby, Thornaby, Stockton-on-Tees
Rating: 4.83

4.8 Rating 4,518 Reviews

96 %

of reviewers recommend BZ Paintball / BZ Tactical

4.8

Based on 4,518 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About BZ Paintball / BZ Tactical:

BZ Paintball is the leading paintball supplier for all your paintball equipment. We have the UK's largest walk-in paintball shop where you can browse all the latest paintball equipment, we can take orders online and over the phone, making it easy for you to get hold of whatever paintball gear you need.

Visit Website

Phone:

01642605000

Email:

info@bzpaintball.co.uk

Location:

47 Earlsway,Teesside Industrial Estate, Thornaby,
Thornaby
Stockton-on-Tees
TS17 9JU

Write Your review

Tell us how BZ Paintball / BZ Tactical made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BZ Paintball / BZ Tactical 5 star review on 25th September 2025

185

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Still haven't received my items, I know royal mail are having trouble but it was your website that told me it would arrive Thursday when I purchased them. The tracking information hasn't changed since last Tuesday. First time using BZ and doubt I'll be back.”

Helpful Report

“Still hasn’t turned up!”

Helpful Report

“I still have not got my parcel yet !!!!!!! I hate this website I want a refund or another sent to me this is a joke !!!! 🤬🤬🤬🤬🤬🤬🤬”

Helpful Report

Hi David, I'm sorry you felt it necessary to leave us a negative review. It now looks like your order is due for delivery today. I would just to clarify why it's taken so long: You ordered on the 26th December, which is Boxing day - as I'm sure you can understand, we were closed. You chose the 'Free 3-5 Day Shipping Method', which is with Royal Mail. The 27th and 28th were Bank holidays - again we were closed (as per the information on our website) On the 29th we processed and shipped your order with Royal Mail. The 1st Jan was New Years Day, so Royal Mail were not delivering. The 2nd Jan was a Sunday, again Royal Mail not delivering. The 3rd Jan was a Bank holiday, again Royal Mail not delivering. The 4th Jan - today, your order is expected to be delivered. In future I would say you should take into account working days and bank holidays when setting your own expectations of when to expect deliveries, and if you do need parcels to be quicker, perhaps consider paying for a specific service rather than going with the free/slowest method. I hope this explains why your delivery was slower than you expected. Please do not hesitate to contact me if you have any further concerns. Regards Neil

“Late with order and keeps fogging”

Helpful Report

“Bought a drum mag that didn't work, kept miss firing despite being compatible with my gun. Then when I returned it I didn't receive a full refund because I used it and was told it was working fine, if it worked fine I would have kept it... Very disappointed with the service.”

Helpful Report

“Had an issue and to resolve the issue wasn’t worth the hassle due to the cost of the product. Rest of the stuff I bought was fine though”

Helpful Report

“I did not receive my items. They were sent to the wrong address. Disappointed.”

Helpful Report

Hi Marcin - we sent to the exact address you entered on your order, and have confirmation of delivery to there. I've tried to call you but got no answer. Please can you get in touch.

Now that we've established you entered your address wrong, it would be great if you could revise your review. Thank you.

“Not good still haven’t got it”

Helpful Report

“Still haven’t received tracking number after a week”

Helpful Report

Hi Ollie, Your order left us on the 15th and royal show as delivered on the 17th. Our automated emails for tracking may not have sent for a number of reason from typo of address to the courier. I've sent your tracking number over on a private message for you to review yourself.

“Hi! Haven’t received my parcel as of yet.. will be sure to leave a review once it arrives”

Helpful Report

Hi, checking with UPS I can see your package was delivered on the 13/05/2021 at 15:19, If you'd like to check delivery details or for a copy of your tracking number please feel free to ring me on 01642 605000 and I'll happily do what I can to help .

“Item arrived with White glue on magwell and shooting hot had to pay out of own pocket to return gun and was promised a bottle bbs to cover this never got upon getting aeg back dust cover latch broke and not working. Called bz got told to ring back mid week”

Helpful Report

“Don't buy from these guys, they automatically spam you with marketing...even when don't want it”

Helpful Report

“Terrible product, it doesn't load to fire and will seek to return the product.”

Helpful Report

“No receive today”

Helpful Report

“U paint a gun for more than week. And u broke it cause u put too much paint into the mechanizm and gun is blocking temporary with every shot”

Helpful Report

“The bit that carries the gas to the gun fell of as soon as I opened the gun”

Helpful Report

Hi Leon- we've tried to call you to help resolve this but can't get an answer. Can you please call us on 01642 605000

“Expirence not very good as i ordered start pack witch include shoting gloves . When i get order i been told that gloves are not anymore i offer , but when i bought they was .”

Helpful Report

“Paint balls were damaged”

Helpful Report

“I would like to refund it please”

Helpful Report

“Gun does not work. Balls stay in barrel, do not come out. How do I exchange it? Want a working gun.”

Helpful Report

BZ Paintball / BZ Tactical is rated 4.8 based on 4,518 reviews