Buytshirtsonline LTD Reviews

Name: Buytshirtsonline LTD
Rating: 4.70

4.7 Rating 7,686 Reviews

93 %

of reviewers recommend Buytshirtsonline LTD

4.7

Based on 7,686 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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Phone:

01928579951

Buytshirtsonline LTD 5 star review on 15th May 2025

Adriana Zeldea

Buytshirtsonline LTD 5 star review on 24th February 2025

Colette Moore

Buytshirtsonline LTD 5 star review on 12th September 2024

Anita Millington

159

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick respond , swift delivery , quality of T-shirts for £2.6 cotton 100% to be honest not the best if we talk about fruit on the loop Would buy mixed cotton with polyester better quality and lost longer”

Helpful Report

Posted 2 years ago

Hi Edgars, Thank you for leaving a review with us. We appreciate your feedback on our service and garments. If there is ever an issue with your order, please don't hesitate to get in touch with one of our helpful team. Kind regards, Buytshirtsonline LTD

Posted 2 years ago

“I think their business is mainly wholesale but they accepted my personal order for 3 t shirts. When they arrived, two were the ones I ordered and the third was the correct colour but a different model. Contacted customer services who responded quickly and agreed to send a replacement. Great service. Thanks”

Helpful Report

Posted 2 years ago

Hi Elaine, We are sorry to hear about this. One of our colleagues responded to your email on the 24th of August. Please be sure to check your junk email in case it has fallen into there, which can sometimes happen. As a friendly reminder, our helpful advisors are also available via our website live chat, or you can call us on 01928 579951. Kind regards, Buytshirtsonline LTD

Posted 2 years ago

“Unfortunately could not originate artwork for us. Could only supply if we supplied original artwork”

Helpful Report

Posted 2 years ago

Hi Iain, We had received a half picture from you, but we were unable to originate the artwork with it being an unclear image. If you could supply to us with the original artwork, we would be happy to provide this for you. Kind regards, Buytshirtsonline LTD

Posted 2 years ago

“The quality was good. However, I messaged them about the fact they missed out a quantity of a certain size and nobody has got back to me and it's been nearly 2 weeks.”

Helpful Report

Posted 2 years ago

Hi David, We can see that one of our colleagues emailed you back on Monday, 22nd August. If you may not have received this, please check your junk/spam folder. If you still need to get in touch, please don't hesitate to contact us via our website live chat or call us on 01928 579951. Kind regards, Buytshirtsonline LTD

Posted 2 years ago

“I thought it would be softer and the arms are to long.”

Helpful Report

Posted 2 years ago

Hi Chris, We appreciate your feedback. If you require any assistance with our garments, please don't hesitate to get in touch with one of our helpful advisors on 01928 571522. Moreover, we do have a size guide under the full product specifications tab that displays a spec sheet of the garment chest and length sizes - we recommend our customers to take a look at this before purchasing. Kind regards, Buytshirtsonline LTD

Posted 2 years ago

“Hoodies came quickly and were a good fit. Unfortunately both had a much lower cotton content than advertised/listed on the website. Would love a cross neck hoodie at 100% cotton. Mine were advertised as 80% cotton and arrived with only 52% cotton to them so I feel a little cheated.”

Helpful Report

Posted 3 years ago

Hi Lyndsey, we are sorry to hear you are not too pleased with your order. If you would like to discuss this issue further, please don't hesitate to get in touch with us via info@buytshirtsonline.co.uk as this sounds unusual to us. If there are ever any issues in the future, our helpful team is here to resolve any issues to make your experience better. Kind regards, Buytshirtsonline LTD

Posted 3 years ago

“I have often ordered from this company and I was generally happy. However my last order I wasn’t sent the correct colours and no one replied to my email. I also never received an email to complete a return/exchange.”

Helpful Report

Posted 3 years ago

Hi there, we are sorry to hear that your order wasn't sent correctly. We can see that we replied to you on the 19th of October about a return/exchange. Due to batch changes the colour of garments can change over time which is a result of the suppliers of the brands which seems to be the case in this situation. If you would like to get in touch to help with your return/exchange, please don't hesitate to contact one of our friendly advisors on 01928 579 951 to resolve this issue. Kind regards, Buytshirtsonline LTD

Posted 3 years ago

“T-shirts well prices but hoodies and crop tops cheaper elsewhere so not a wholesaler in my eyes”

Helpful Report

Posted 3 years ago

“The fruit of the loom polo shirts I bought were well made but were fairly thin, but this was reflected by the price.”

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Posted 3 years ago

“I‘ve bought t-Shirts at a price including shipment. When i got them there was a charge of another 50 CHF . I was not delighted.”

Helpful Report

Posted 3 years ago

Hi Walter, the additional charge that has been made can be claimed back from your country. Many thanks, Buytshirtsonline LTD

Posted 3 years ago

“Think the tshirts are on the small size and are very thin”

Helpful Report

Posted 3 years ago

Hi Karen, our B&C collection is made from 100% polyester and 140gsm, which may result in these t-shirts appearing thin and see-through. We also have a size guide on our website under full-body specifications displaying full body measurements which we recommend having a look at before purchase. If you ever need any assistance please don't hesitate to get in touch with one of our helpful advisors so that we can find the right product for you. Kind regards, Buytshirtsonline LTD

Posted 3 years ago

“Sadly the T-shirts I ordered were too small. The size Small is meant to be 8-10 and I am usually an 8 so thought they’d be fine but they’re very tight. I haven’t worn after washing yet but fear they may shrink :(”

Helpful Report

Posted 3 years ago

Hi Michaela, we are sorry to hear you weren't too happy about our products. We do have a size guide on our website under full product specifications that display full body measurements. If you ever need assistance, please don't hesitate to get in touch with one of our friendly advisors. Kind regards, Buytshirtsonline LTD

Posted 3 years ago

“Very cheap baseball style long sleeve t, very thin material.”

Helpful Report

Posted 3 years ago

Hi Keith, thank you for the feedback and we are sorry you aren't too pleased with this product. Our Fruit of the Loom brand specalise in promotional goods which can reflect the quality of their products. We may have some other brands that specialise in t-shirts that may suit you better. If there is ever an issue in the future or you need any assistance, please get in touch with one of our friendly advisors to resolve any matters. Many thanks, Buytshirtsonline LTD

Posted 3 years ago

“Kids t shirts in previous order wrongly sized and badly stitched. I sent an e mail which has never been answered. This is very disappointing as generally I've been very pleased with the quality of every item I'd ordered. Quality has been great and the dispatch time is fantastic. Hope the recent problem is just a one off as I definitely will continue to use this company.”

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Posted 3 years ago

“T shirts come up smaller so always go up a size”

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Posted 3 years ago

“The T-shirt’s I purchased are really good quality.”

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Posted 4 years ago

“Slightly disappointed that the fit of the shirts was a size or two smaller than what the label suggests, but other than that good service.”

Helpful Report

Posted 4 years ago

“Over all the order was well packaged , hats could do with more protection though. Very happy woth the t shirt colour but the jumpers wernt the colour that illustrated was alot lighter then I thought. Real life pictures of the garments should be applied to the website other then that happy customer will defo be making more orders”

Helpful Report

Posted 4 years ago

“I need a refund as the shirt does not meet requirements - the 4XL is not standard 4XL - so too small. Please send return label..”

Helpful Report

Posted 4 years ago

“Very disappointed. Firstly, the delivery driver left no notification of leaving it with my neighbour who finally gave me my T-shirts days later. Secondly, very disappointed with the quality of the T Shirts. They're not the usual Gildan quality and the Red is totally different to my previous order. Doesn't match work wear. Well, a good thing always comes to an end and at the end of the day they are what they are cheap T Shirts.”

Helpful Report

Posted 4 years ago

Buytshirtsonline LTD is rated 4.7 based on 7,686 reviews