Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.93

4.9 Rating 4,462 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 4,462 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

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Buxtons 5 star review on 26th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found purchase process easy and the product was delivered the next day.”

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Posted 2 years ago

“Originally ordered from another source who informed me (after) there was a back order of up to 2 weeks. Checked Buxton, item in stock, dispatched and delivered almost immediately. Excellent service throughout and I know where to go next time. Thank you.”

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Posted 2 years ago

Thank you for your 5 star rating, Craig! We are really glad to hear that we could provide such quick and excellent service when you needed it. Our clear & accurate stock is something we're proud to offer, as we know many of our competitors don't offer such confident figures. All of us here at Buxtons always strive to provide the highest level of customer satisfaction. We look forward to hearing from you again next time. - Lue Wickes, Digital Experience Team

Posted 2 years ago

“My first experience with Buxtons and I will definitely be using you again. Kelly and Martin at Buxtons both went out of their way to help me and were quick to reply to questions and were able to quickly reorder the item as it was not in stock. A very positive and different experiences from most online purchases. Well done!”

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Posted 2 years ago

Thank you so much for your kind words and 5 star rating! We are glad to hear that your first experience with Buxtons was so positive, and that Kelly and Martin were able to help with your questions and make sure the item was available. We appreciate your feedback and look forward to your future purchases! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Fast and very efficient service. Had all the parts I required to create a new arborist helmet in one place, including the Peltar ear defenders! A great one shop experience!”

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Posted 2 years ago

Thank you for the amazing 5 star rating, Blair! We appreciate your loyalty and are so glad that we were able to make the perfect arborist helmet for you by providing the parts you needed. We value our customers and their insight, and we look forward to continuing to serve you with the fast, efficient service and great one-shop experience we're known for! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Very good prices, no delivery charge, exceptional service and in total can't be bettered”

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Posted 2 years ago

Thank you so much for the amazing 5-star rating, James! We really appreciate your kind words about our great prices, free delivery, and most importantly exceptional service. Thank you for sticking with us as a returning customer. We hope to keep delivering exceptional service to you! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“The experience was excellent”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great price, the exact product I wanted and excellent service!”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“Quick service good products”

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Posted 2 years ago

“Prompt excellent service”

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Posted 2 years ago

“Excellent service delivery was excellent also highly recommended”

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Posted 2 years ago

“Fast and prompt service , and delivered on time , will use again”

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Posted 2 years ago

“Incredible customer service”

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Posted 2 years ago

“Quick delivery and great customer service. I ordered the EGO ST1610E trimmer just before 3pm and it was delivered by 1pm the next day. Pleased with the machine and although there was a fault with the shoulder strap Buxtons responded quickly and had a replacement strap sent out under warranty within a few days. Happy to recommend Buxtons and the EGO trimmer.”

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Posted 2 years ago

Thank you, Simon, for your 5 star rating of Buxtons. I'm so pleased to hear that you had a great experience with our quick delivery and excellent customer service. I'm also especially glad that the team were able to resolve your warranty issue promptly. It's customers like you that make us strive to provide the best service possible. Thank you so much for your feedback! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Already gave excellent on Google. Great great treat.”

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Posted 2 years ago

“First time using Buxtons. I came across the website as I was looking for a specific hedge trimmer cleaner/lubricant, which Buxtons stocked. Easy checkout process and the item was delivered well packaged - I would shop here again.”

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Posted 2 years ago

Thank you Catherine for your excellent 5-star rating of Buxtons! We are very pleased that your first time using our website was a positive experience and are also delighted to hear that you found the item you were looking for. We look forward to serving you again sometime soon! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Great service fast delivery overall very pleased will definitely be using the company again”

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Posted 2 years ago

“Swift and efficient service, friendly and responsive to email enquiries, I thoroughly recommend Buxtons”

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Posted 2 years ago

“Really good price, great communications and super fast delivery 10/10”

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Posted 2 years ago

Buxtons is rated 4.9 based on 4,462 reviews