Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.94

4.9 Rating 4,466 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 4,466 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

Write Your review

Tell us how Buxtons made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Buxtons 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using Buxtons. I came across the website as I was looking for a specific hedge trimmer cleaner/lubricant, which Buxtons stocked. Easy checkout process and the item was delivered well packaged - I would shop here again.”

Helpful Report

Posted 2 years ago

Thank you Catherine for your excellent 5-star rating of Buxtons! We are very pleased that your first time using our website was a positive experience and are also delighted to hear that you found the item you were looking for. We look forward to serving you again sometime soon! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Great service fast delivery overall very pleased will definitely be using the company again”

Helpful Report

Posted 2 years ago

“Swift and efficient service, friendly and responsive to email enquiries, I thoroughly recommend Buxtons”

Helpful Report

Posted 2 years ago

“Really good price, great communications and super fast delivery 10/10”

Helpful Report

Posted 2 years ago

“I rate Buxtons 5* I found them the cheapest for my needs and very fast delivery”

Helpful Report

Posted 2 years ago

“Excellent service.”

Helpful Report

Posted 2 years ago

“Excellent communication, service and delivery”

Helpful Report

Posted 2 years ago

“Swift delivery ..all items available and included”

Helpful Report

Posted 2 years ago

“Very pleased with my purchase. Excellent value for money, and the price was competitive. Delivery time was excellent as were updates on tracking. We would certainly order from Buxtons again.”

Helpful Report

Posted 2 years ago

“Item as described, delivered as promised.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Buxtons! We are so glad that the item was as described and delivered as promised. We look forward to helping you in the future. - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Excellent service. Arrived promptly and I was kept informed at every stage. Would definitely use again.”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words and for rating us 5 stars, Hugh! I'm so happy the team was able to provide you with the excellent service Buxtons is known for, and I'm delighted that you felt well-informed. We genuinely appreciate it when our customers come back to us, and we thank you for your loyalty and support! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Excellent product: STIHL Cordless Shrub/Grass Shears Efficient ordering process online. Good delivery options.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Buxtons! We really appreciate your support and are pleased that you had a great experience with the STIHL Cordless Shrub/Grass Shears as well as with our ordering process and delivery options. It means a lot to us to have you as a customer and we appreciate your loyalty to our business, Donna. Thank you for your kind words! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Excellent for order and delivery”

Helpful Report

Posted 2 years ago

Thank you so much, Richard, for your 5 star rating of Buxtons! We're delighted to see that you had an excellent experience with both the ordering and delivery process. We really appreciate you being a returning customer, and we look forward to serving you again soon! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Very helpful whenever in store very knowledgable and friendly staff with a great selection of equipment. Buying online is very easy too with a good website.”

Helpful Report

Posted 2 years ago

Thank you for your kind words Lewis! I'm so pleased you had a great experience in our store and appreciate you taking the time to write this 5 star review. We strive to offer great customer service with our knowledgeable and friendly staff, in addition to our wide selection of quality products. We also appreciate your comments on our online shopping experience, as we have worked hard to make it a smooth and easy process for our customers. Thanks again! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“You not only supplied Silky products but also the spare parts. You are competitive on price as well. Thank you for your service”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star rating! We're so glad we could provide you with both the Silky products and the spare parts, all at a competitive price - we really appreciate your support and feedback! Thank you for your service! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Product exactly as advertised and delivered next day”

Helpful Report

Posted 2 years ago

Thank you so much Shaun for your 5 star rating of Buxtons! We are so glad to hear that our product was exactly as advertised and delivered next day! We also appreciate your loyalty and continued support - we really appreciate you as a customer! Thank you! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Very quick and efficient-great service”

Helpful Report

Posted 2 years ago

“Excellent service and very quick postage. Thank you very much indeed Mark”

Helpful Report

Posted 2 years ago

“Fast efficient service”

Helpful Report

Posted 2 years ago

“Fast delivery and hassle free service. Definitely a 5 ⭐”

Helpful Report

Posted 2 years ago

Buxtons is rated 4.9 based on 4,466 reviews