Buxtons have a Customer Happiness Grade of B-. Customers love their prices, delivery and customer service but are unhappy with their returns process.
“
Really fast delivery and excellent price. Ordered a Stihl hedgetrimmer online just before lunch and it arrived (in Lancashire) the next day. Very impressed and would use again.
”
- Anonymous
“
In regards to my recent purchase from you I'm really pleased for your prompt delivery of item to myself , great price , everything was so fast regarding delivery on time and would have no hesitation on recommending Buxtons .
”
- Stephen Flood
“
Good price and speedy delivery thanks
”
- Lee Murfin
“
Fast delivery
”
- Spencer Lowe
“
Very good service and delivery. The product is as expected. Would use again.
”
- Anonymous
“
Easy website navigation
Quick dispatch and delivery
”
- Anonymous
“
Well I’m still waiting on half the payment back that I sent my returns to exchange for another size
Cost me £12 to send them back to you
Wasn’t happy
Could have gone to another site that offered free returns
”
- Craig Martin
“
Brilliant service, speedy refund, all round great experience, will be using you again and have recommended to colleagues who have now also purchased from yourselves since my recommendation
Thanks
”
- Aaron Cox
“
Excellent service, especially as I had a call to say a refund was coming my way. Great products as well, will definitely use again.
”
- Neil Laugeard
“
Very pleased. Ordered the wrong product, but returns was so easy and I got a refund the same day. Will be shopping with Buxtons again.
”
- Anonymous
“
once excellent service from my fav supplier goods arrived well packaged and in good condition these are without doubt the best ear defenders avaiable out great sound protection defenders and supplier highly rated thanks once again guys and gals
”
- Michael Jennings
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Fast service and good value
”
- Anonymous
“
Very good service and delivery. The product is as expected. Would use again.
”
- Anonymous
