Buxtons have a Customer Happiness Grade of B. Customers love their prices, delivery, customer service and refunds but are unhappy with their returns process.
“
Great price and communications. Fast delivery. Thanks
”
- Marc Thain
“
Great price, fast delivery
”
- Laurence Yates
“
Good price. Prompt delivery. Good comms. Great service.
”
- Alan McKerl
“
Fast Free Delivery
”
- Richard Parker
“
Fast delivery
”
- Anonymous
“
Great price and communications. Fast delivery. Thanks
”
- Marc Thain
“
Well I’m still waiting on half the payment back that I sent my returns to exchange for another size
Cost me £12 to send them back to you
Wasn’t happy
Could have gone to another site that offered free returns
”
- Craig Martin
“
Brilliant service, speedy refund, all round great experience, will be using you again and have recommended to colleagues who have now also purchased from yourselves since my recommendation
Thanks
”
- Aaron Cox
“
Excellent service, especially as I had a call to say a refund was coming my way. Great products as well, will definitely use again.
”
- Neil Laugeard
“
Very pleased. Ordered the wrong product, but returns was so easy and I got a refund the same day. Will be shopping with Buxtons again.
”
- Anonymous
“
Always good service from all the team at Buxtons👌🌲🌳
”
- Wayne Pugsley
“
10/10 Purchase, great prices, fast shipping, great customer service, highly recommended, thanks
”
- Mario Fernandes
“
Fast dispatch. Nice friendly and professional customer service. Would definitely recommend
”
- Anonymous