Buxtons have a Customer Happiness Grade of B. Customers love their prices, delivery, customer service and refunds but are unhappy with their returns process.
“
Price and availability initially and nice friendly person I spoke with.
”
- Richard Turner
“
fast delivery and a great price, will use again
”
- James O'Neill
“
Speedy delivery and better price than elsewhere for this item.
”
- Robin Brookes
“
Item as described,fast delivery,great service as usual.
”
- Ian Trow
“
Fast Delivery 👌🏻
”
- Mark Worboys
“
Fast and quick delivery
”
- Carl Niles
“
Well I’m still waiting on half the payment back that I sent my returns to exchange for another size
Cost me £12 to send them back to you
Wasn’t happy
Could have gone to another site that offered free returns
”
- Craig Martin
“
Brilliant service, speedy refund, all round great experience, will be using you again and have recommended to colleagues who have now also purchased from yourselves since my recommendation
Thanks
”
- Aaron Cox
“
Excellent service, especially as I had a call to say a refund was coming my way. Great products as well, will definitely use again.
”
- Neil Laugeard
“
Very pleased. Ordered the wrong product, but returns was so easy and I got a refund the same day. Will be shopping with Buxtons again.
”
- Anonymous
“
fast effieicent and friendly service. Also stock an impressive array of tools machinery and equipments and knowledgeable staff
”
- Michael Robinson
“
Superb service as always and was delivered 2 days after order made
”
- Steven Skidmore
“
Item as described,fast delivery,great service as usual.
”
- Ian Trow
