Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.94

4.9 Rating 4,528 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 4,528 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

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Buxtons 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazingly helpful and prompt delivery of goods”

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Posted 2 years ago

“Straight forward re. order & prompt delivery. No issues.”

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Posted 2 years ago

“The spring required was not the one as purchased, however, as the loppers were ANCIENT it was remarkable that anything near would fit. The adaption was the name of the game and it succeeded in being able to finally fit.”

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Posted 2 years ago

“A pleasure to do business with. From their web page to their customer service to a fast delivery my needs and questions were covered completely. Buttons will be my first port of call for any future ground care equipment purchases.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Buxtons, Derek! We're thrilled to hear that our website, customer service, delivery speed, and overall service were able to cover your needs and questions completely. It's been a pleasure doing business with you and we look forward to serving you again in the future for any of your ground care equipment purchases. - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Best price and very quick delivery, impressive business.”

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Posted 2 years ago

Thank you so much for the 5-star rating, Ross! We are really pleased to hear that you were satisfied with the prices and rapid delivery. We really appreciate your feedback and we'll keep up the good work! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“My order was dispatched very quickly and securely packaged.”

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Posted 2 years ago

Thank you so much for giving us a 5-star rating! We're delighted to hear that your order was dispatched quickly and securely packaged, and we appreciate your loyalty as a repeating customer. We look forward to serving you again soon! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Prompt and efficient”

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Posted 2 years ago

“It's the first time using Buxtons on line. Ordering was straight forward and the price was good. Delivery was prompt.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Buxtons, Martin! I'M glad to hear that your first time using us online was a positive one, that the ordering process was straightforward, and the price was competitive. I'm also pleased to learn that delivery was prompt, Buxtons strive to offer some of the best delivery times in the industry. We all appreciate your kind words and feedback. - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Always kept informed of the delivery times, website was easy to manoeuvre around, great selection of items at very affordable prices,!!”

Helpful Report

Posted 2 years ago

Thank you so much Peter for the 5 star rating. We really appreciate your loyalty and for being a repeat customer. We are delighted to know that our website was easy to manoeuvre around and that you find our selection of items affordable. We hope to continue providing excellent service to you and other customers in the future. Thank you for your support! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Very good service the gloves arrived when they said they would.”

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Posted 2 years ago

“Brilliant service and turnaround of next day delivery, I ordered the wrong pitch chain by mistake and called them, the lady was very nice and went away and made sure the order was changed and the correct chain sent out”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating of Buxtons! We greatly appreciate your repeat business and your positive experience with our brilliant customer service and next day delivery. We're delighted that we were able to help you out when you ordered the wrong pitch chain - we'll always do our best to ensure our customers get the right products for them! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“A little disappointed to find the same product at Roy’s in Sudbury for £7:00 cheaper.”

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Posted 2 years ago

I want to thank you, Wendy, for your 4 star rating of Buxtons. I am glad that you are a returning customer, and I am sorry to hear about your disappointment in finding the same product elsewhere at a cheaper price. We value your loyalty and your feedback and will strive to make sure that our prices remain competitive. Thank you for your continued support. - Lue Wickes, Digital Experience Team

Posted 2 years ago

“better then FRJones”

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Posted 2 years ago

“In addition to having a comprehensive and detailed catalogue, their staff are helpful and experienced while they provide a fast and efficient service.”

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Posted 2 years ago

Thank you so much for your 5 star rating of Buxtons, Charles! We appreciate your kind words about our comprehensive and detailed catalogue, our helpful and experienced team and our fast and efficient service. It is customers like you who keep us motivated to provide the best service. Thank you for being a loyal customer of Buxtons! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“A fast efficient service which delivered exactly what I was looking for. Thank you.”

Helpful Report

Posted 2 years ago

Thank you so much Matt for your kind 5-star rating of Buxtons. We are delighted to know you had a fast efficient service and that we have delivered exactly what you were looking for. We truly appreciate your loyalty as a repeating customer. Thank you! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Ordering process was straightforward and items were dispatched and received within two days, excellent service. Nothing missing, when they say it is in stock it is in stock, unlike some of the competitors!”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star rating, Matt! We truly appreciate your loyalty and it's great to hear that the ordering process was straightforward and that you received your items within two days. We always strive to keep our stock accurate so that our customers know they can rely on us, something that can't be said about all retailers in our industry. Thanks again for your fantastic review! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Fast delivery, quality product”

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Posted 2 years ago

Thank you so much Alan for your fantastic 5 star rating of Buxtons! I'm thrilled to hear that our fast delivery and quality products met your high standards. - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Wow, what amazing service. I placed my order online and received the product 26 hours later. Not only a good price but I'm blown away by the quality of service when with so many companies it is the complete opposite.”

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Posted 2 years ago

Thank you so much for taking the time to leave such a positive review, Susan! Myself and the team are thrilled that you were able to experience the exceptional service we're known for, and that our order arrived with you on time. We truly hope that you will continue to trust us in the future. - Lue Wickes, Digital Experience Team

Posted 2 years ago

“just a small order but treated like a large one”

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Posted 2 years ago

Thank you for your five star rating of Buxtons, William! I'm so glad that you experienced the outstanding service Buxtons give to all our customers, regardless of the size of their order. We truly appreciate you choosing us. - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Efficient service. Thank you”

Helpful Report

Posted 2 years ago

Thank you so much, John, for your 5-star rating of Buxtons! We truly appreciate it, and are glad to hear that you experienced the efficient service we're known for. It is an honor to have you as a returning customer, and we hope you will continue to choose Buxtons for all of your needs. Thank you! - Lue Wickes, Digital Experience Team

Posted 2 years ago

Buxtons is rated 4.9 based on 4,528 reviews