Buxtons Reviews

Name: Buxtons
Address: Buxtons, Coppice House, Teddesley, Penkridge, Staffordshire
Rating: 4.94

4.9 Rating 4,529 Reviews

99 %

of reviewers recommend Buxtons

4.9

Based on 4,529 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Buxtons:

The Midland's Leading Arborist Equipment Supplier
Arborist Supplies & Garden Machinery - Competitive prices on everything you need for arboriculture and landscaping work, backed up by our award-winning customer service. Shop online or in-store at our showroom in Staffordshire, UK.

Visit Website

Phone:

01785712397

Email:

sales@buxtons.net

Location:

Buxtons,
Coppice House, Teddesley,
Penkridge
Staffordshire
ST19 5RP

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Buxtons 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service. Thank you”

Helpful Report

Posted 2 years ago

Thank you so much, John, for your 5-star rating of Buxtons! We truly appreciate it, and are glad to hear that you experienced the efficient service we're known for. It is an honor to have you as a returning customer, and we hope you will continue to choose Buxtons for all of your needs. Thank you! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Competitive prices easy & efficient order processing & speedy secure delivery.”

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Posted 2 years ago

“First time for ordering with this company for many years, correct items sent, from stock, rapid delivery with status communication all along the way from both supplier and courier. Has to be 5 stars.”

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Posted 2 years ago

Thank you so much Haydon for your glowing 5 star review of Buxtons! I'm delighted to hear that this was your first positive experience with us after many years, and that the items you received were exactly what you were looking for. I'm also thrilled that the delivery process was rapid and that the team kept you informed throughout. Thank you for your kind words! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Competitive pricing with smooth efficient service and next day delivery. e Excellent”

Helpful Report

Posted 2 years ago

Thank you so much for your generous 5 star rating, Keith! We are so glad to know you enjoyed our competitive pricing, smooth and efficient service, and next day delivery. It means a lot to us that you keep returning to Buxtons! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Great product and quickly delivered.”

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Posted 2 years ago

“Goods arrived quickly with emails letting me know item status along the way”

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Posted 2 years ago

Thank you for your 5 star rating of Buxtons! We're thrilled to hear that your goods arrived quickly with emails letting you know item status along the way. We appreciate your loyalty as a returning customer and look forward to serving you again soon! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Efficient and prompt service.”

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Posted 2 years ago

“Found purchase process easy and the product was delivered the next day.”

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Posted 2 years ago

“Originally ordered from another source who informed me (after) there was a back order of up to 2 weeks. Checked Buxton, item in stock, dispatched and delivered almost immediately. Excellent service throughout and I know where to go next time. Thank you.”

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Posted 2 years ago

Thank you for your 5 star rating, Craig! We are really glad to hear that we could provide such quick and excellent service when you needed it. Our clear & accurate stock is something we're proud to offer, as we know many of our competitors don't offer such confident figures. All of us here at Buxtons always strive to provide the highest level of customer satisfaction. We look forward to hearing from you again next time. - Lue Wickes, Digital Experience Team

Posted 2 years ago

“My first experience with Buxtons and I will definitely be using you again. Kelly and Martin at Buxtons both went out of their way to help me and were quick to reply to questions and were able to quickly reorder the item as it was not in stock. A very positive and different experiences from most online purchases. Well done!”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words and 5 star rating! We are glad to hear that your first experience with Buxtons was so positive, and that Kelly and Martin were able to help with your questions and make sure the item was available. We appreciate your feedback and look forward to your future purchases! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Fast and very efficient service. Had all the parts I required to create a new arborist helmet in one place, including the Peltar ear defenders! A great one shop experience!”

Helpful Report

Posted 2 years ago

Thank you for the amazing 5 star rating, Blair! We appreciate your loyalty and are so glad that we were able to make the perfect arborist helmet for you by providing the parts you needed. We value our customers and their insight, and we look forward to continuing to serve you with the fast, efficient service and great one-shop experience we're known for! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“Very good prices, no delivery charge, exceptional service and in total can't be bettered”

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Posted 2 years ago

Thank you so much for the amazing 5-star rating, James! We really appreciate your kind words about our great prices, free delivery, and most importantly exceptional service. Thank you for sticking with us as a returning customer. We hope to keep delivering exceptional service to you! - Lue Wickes, Digital Experience Team

Posted 2 years ago

“The experience was excellent”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great price, the exact product I wanted and excellent service!”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“Quick service good products”

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Posted 2 years ago

“Prompt excellent service”

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Posted 2 years ago

“Excellent service delivery was excellent also highly recommended”

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Posted 2 years ago

“Fast and prompt service , and delivered on time , will use again”

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Posted 2 years ago

Buxtons is rated 4.9 based on 4,529 reviews