“Love Busy Bins, very easy and reliable. But the consistent price rises in recent times is a point of big frustration and disappointment - especially to loyal customers like myself.
Thank you!”
Hello, thanks for the feedback - glad you find us easy to deal with and reliable.
We have had to raise our prices once a year for the last couple of years due to inflation and the costs that we have to pay to provide the service to you. Disposal costs do increase year on year due to tax, insurance has gone up on our fleet and diesel prices have been through the roof since the Iran War to name just a few examples. We do aim to provide our services for the best value that we can whilst building a viable business.
We will be introducing a new and much improved loyalty scheme over the next couple of months (currently in web development) and hopefully you will feel that it rewards you as a loyal customer. Keep your eyes out.
“I’ve used Busy Bins a few times now and forgotten to put the bin out and they’ve still taken the bin away. No issues at all. Would absolutely recommend”
“I had an excellent service from start to finish & a lot more affordable than other options with the reassurance of the rubbish going to landfill not fly tipped.”
“Would recommend busy bins to everyone great company always keeps you updated and sends a reminder the day before and always come when they say never had any issues with this company”
“I missed the black bin day so booked Busy bins to empty. They came the following week. Good communication. Emptied bin as expected and actually left the bin outside my house! Useful service”
“Overall very pleased with Busy Bins. The online booking system is clean, concise and untroubled by pop-up adverts every 20 seconds. The prices are quite reasonable. My bins were emptied on the advertised day and at the agreed upon time.”
Hello,
Thanks for the review - we appreciate feedback good or bad. Please can you email binfo@busybins.co.uk for the attention of Josh (one of directors) with further details. It sounds unusual so I'd like to look into it. Normally where bins can't be emptied due to them being excessively heavy then we come back once the heavy stuff is removed or we offer a partial refund as per our T&C's. Again I don't know the circumstances but will check it out.
“Bin emptied, no issues, booked night before and they came as they said so quite happy it can be booked a day prior to the typical bin day
Thanks a bunch again!”
“Busy Bins have always been fantastic in our years of using them. Its quick and easy to book a bin collection and it has been quite late the day before it would be collected. But always collected. We have in the past have issues with the council not fully emptying our bin but never a problem with Busy Bins. Great service, thank you.”
